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LEAN-AGILE MANAGEMENT
AT FINNISH BROADCASTING COMPANY YLE
How the web and mobile areas were changed?
@mirettekangas #yle @...
CONTENTS
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
•  Web and mobile services at Yle
large scale agile
•  T...
WEB AND MOBILE SERVICES AT YLE
(web, mobile, terminals)
MAIN SERVICES
•  Yle Areena and Archives
•  Yle News
•  Svenska.yl...
How could Yle benefit
from Large Scale Agile
at company level?
Discussion started
in autumn 2012.
The discussion was
based ...
Transformation to Lean and Agile Way of Working was
started in Spring 2013 at Yle Operations Unit
Guidance and
monitoring ...
THE LEAN VISION IN THE BEGINNING
Current
state
Business
case
Vision
statement
How to reach
the vision?
Which measures
to f...
THE GOALS FOR IMPROVING WAY-OF-WORKING
CUSTOMER
VALUE
CYCLE
TIME
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
INTERNET AND MOBILE ROADMAP
Short – and long term epics for all service areas
NEW BLUEPRINT FOR INVESTMENT PLANNING
STEERI...
Adaptive
(agile)
organization
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
WEB AND MOBILE AREA ROADMAP TO AGILE 2014-2015
•  Lean and agile portfolio- and
program model
•  Web and mobile roadmap
• ...
WEB AND MOBILE AREA HIGH-LEVEL ROADMAP AT YLE
Short (3 months) and long-term (12 months) Epics
Implementation of strategy,...
ROADMAP AND PORTFOLIO
DEVELOPMENT
TEAMS
HEAD OF ROADMAP-GROUP
FOCUS AREA INTERNET-MANAGERS
AGILE DEVELOPMENT MANAGER
PORTF...
PRINCIPLES OF INTERNET DEVELOPMENT
•  Distributed operations in
web and mobile services
enabling nimble steering by
compan...
Agile development offered
support for
•  defining and taking into use
the new principles and model
•  key roles
•  epics
• ...
ROOM FOR USE
OF KANBAN
(the wall)
DIGITAL TOOLS
(Jira and dashboards)
@mirettekangas #yle @maaritlaanti #nitordelta #agile...
INTERNET-ROADMAP 12 MONTHS
NEXT
3 months
VISION
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
AGILE AND LEAN INVESTMENT PROCESS
–TECHNOLOGY FUND ALLOCATION
@mirettekangas #yle @maaritlaanti #nitordelta #agile2015
REAL TIME DASHBOARDS ONLINE
#roadmap
#portfolio kanban
#needs for technology fund
@mirettekangas #yle @maaritlaanti #nitor...
THE IMPACT OF AGILE PORTFOLIO
development
feedback
feedback
decision making
decision making
development
@mirettekangas #yl...
#visionary leadership
#agile mindset
#lean-agile thinking
•  Creating and enabling environment for
continuous development
...
Based on the experience that Lean-Agile Management
and Portfolio leads to
1.  A “Lean” portfolio – more standard solutions...
EXPERIENCES
1.  Autonomy
2.  Humble & frank
3.  The principles of agile and lean
4.  Responding to change, values
5.  Comp...
CUSTOMER DRIVEN
DEVELOPMENT Technology,
Architecture
Customer
feedback,
Measure-
ment
Lean UX,
Minimun Lovable
Product, De...
SCALING AGILE DEVELOPMENT
•  Broadcast programme and media planning
•  Strategic breakthrough initiatives
•  …
•  …
•  …
•...
“Most companies think they don´t have the right people to
innovate. The problem is the structure and systems around them.
...
THANK YOU!
@mirettekangas
linkedin.com/in/mirettekangas
mirette.kangas@yle.fi
@maaritlaanti
linkedin.com/in/maaritlaanti
ma...
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Lean-agile management at Finnish Broadcasting Company Yle

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Finnish Broadcasting Company Yle has taken Agile Portfolio Management into use at web and mobile development. Agile Portfolio Management is perceived to be one of the ways to improve efficiency of operations. Transparency replaces need for control. Agile Portfolio Management creates tight learning loop from items under development and launch to user feedback.

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Lean-agile management at Finnish Broadcasting Company Yle

  1. 1. LEAN-AGILE MANAGEMENT AT FINNISH BROADCASTING COMPANY YLE How the web and mobile areas were changed? @mirettekangas #yle @maaritlaanti #nitordelta Research presentation #agile2015 @Washington DC 5th of August 2015
  2. 2. CONTENTS @mirettekangas #yle @maaritlaanti #nitordelta #agile2015 •  Web and mobile services at Yle large scale agile •  The Lean vision in the beginning •  Organizationmodel •  portfolio kanban •  roadmap •  lean-agile budgeting •  Visionary leadership •  Experiences •  What next?
  3. 3. WEB AND MOBILE SERVICES AT YLE (web, mobile, terminals) MAIN SERVICES •  Yle Areena and Archives •  Yle News •  Svenska.yle.fi OTHER SERVICES •  Children •  Learning •  Other web journalism •  Buu.yle.fi •  Vetamix @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  4. 4. How could Yle benefit from Large Scale Agile at company level? Discussion started in autumn 2012. The discussion was based on Scaled Agile Framework (SAFe). SCALED AGILE FRAMEWORK™ BIG PICTURE @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  5. 5. Transformation to Lean and Agile Way of Working was started in Spring 2013 at Yle Operations Unit Guidance and monitoring on individual level Pilot A Training new way of working model Pilot B Lean + agile way of working Guidance and monitoring with business unitsCommon goals and roadmap Pilot C @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  6. 6. THE LEAN VISION IN THE BEGINNING Current state Business case Vision statement How to reach the vision? Which measures to follow? How to track the progress? @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  7. 7. THE GOALS FOR IMPROVING WAY-OF-WORKING CUSTOMER VALUE CYCLE TIME @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  8. 8. INTERNET AND MOBILE ROADMAP Short – and long term epics for all service areas NEW BLUEPRINT FOR INVESTMENT PLANNING STEERING GROUP Defines the strategy and focus areas WEB AND MOBILE PORTFOLIO KANBAN PORTFOLIO BACKLOG 3 m 3 months 3 months 3 months Portfolio level goals and needs described HIGH LEVEL GOALS MEA- SURE LEARN BUILD @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  9. 9. Adaptive (agile) organization @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  10. 10. WEB AND MOBILE AREA ROADMAP TO AGILE 2014-2015 •  Lean and agile portfolio- and program model •  Web and mobile roadmap •  Application- and infrastructure team co-operation and DevOps culture •  High-level current and future state descriptions •  Preparing leaders for the agile change •  Preparing use of agile release train INCREMENT 1 •  Lean and agiledddd portfolio- and program model •  Web and mobile roadmap •  Application- and •  High-level current and future state •  Preparing leaders for the agile change •  Preparing use of agile release train f ffffff INC 2 MEA- SURE LEARN BUILD INC 2 INC 2 •  Lean and agiledddd portfolio- and •  Web and mobile roadmap •  Application- and •  High-level current and future state •  Preparing leaders for the agile change •  High-level current and future state •  Preparing leaders for the agile change •  Preparing use of agile release train f ffffff @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  11. 11. WEB AND MOBILE AREA HIGH-LEVEL ROADMAP AT YLE Short (3 months) and long-term (12 months) Epics Implementation of strategy, focus and roadmap Company portfolio kanban prioritization LEAN-AGILE WEB DEVELOPMENT AND PORTFOLIO MANAGEMENT @YLE Head of Roadmap -group TEAM Focus Area Leads Portfolio Manager Web Analyzer UX Lead   (+Virtual Design teams) Architecture Lead (+Virtual Architecture teams) Lead Dev  ( + Virtual Dev teams) Lead Lean-Agile CEO & EXECUTIVE TEAM   Decides on vision, high level resource allocation, budget and focus area customer coals. Portfolio Lead presents the portfolio and allocation proposal. Update 1 x month Portfolio and allocation proposal 4 x year Focus Area: NEWS & CURRENT AFFAIRS Focus Area: CREATIVE CONTENT (drama, factual, children, docus etc) Focus Area: SWEDISH YLE Focus Area: MEDIA (TV/Radio player, channels, archive service) PORTFOLIO KANBAN Web & Mobile Media @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  12. 12. ROADMAP AND PORTFOLIO DEVELOPMENT TEAMS HEAD OF ROADMAP-GROUP FOCUS AREA INTERNET-MANAGERS AGILE DEVELOPMENT MANAGER PORTFOLIO-MANAGER LEAD ARCHITECT LEAD DEVELOPER WEB ANALYZER LEAD UX-DESIGNER WEB AND MOBILE AREA HIGH-LEVEL ROADMAP AT YLE Short (3moths) and long-term (12 months) Epics Implementation of strategy, focus and roadmap WEB AND MOBILE AREA PORTFOLIO: UPDATE EVERY SECOND WEEK ORGANIZATION CEO & EXECUTIVE TEAM Decides vision, strategy, focus areas, funding and resources on annual level. Follow- up and ensure vision implementation. Provided with a company-level real-time updated roadmap to ensure transparency. IDEAS POP-UP ANALYSIS EPIC ANALYSIS IMPLEMEN- TATION READY CREATIVE CONTENT NEWS & CURRENT AFFAIRS SWEDISH YLE MEDIA (TV/RADIO PLAYER) API TECHNOLOGY PLATFORMS •  Focus area Epics inc. Customer Analysis •  Architecture and technical platform •  Budget allocations and actuals FOCUS AREAS AND TEAMS @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  13. 13. PRINCIPLES OF INTERNET DEVELOPMENT •  Distributed operations in web and mobile services enabling nimble steering by company strategy •  Way of working is agile, transparent and customer- driven •  Flexible and efficient common technology platforms @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  14. 14. Agile development offered support for •  defining and taking into use the new principles and model •  key roles •  epics •  customer analysis •  architecture- and technology development •  budget allocation •  follow-up of funding for technology area across organizations. THE ACTUAL PORTFOLIO KANBAN WALL @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  15. 15. ROOM FOR USE OF KANBAN (the wall) DIGITAL TOOLS (Jira and dashboards) @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  16. 16. INTERNET-ROADMAP 12 MONTHS NEXT 3 months VISION @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  17. 17. AGILE AND LEAN INVESTMENT PROCESS –TECHNOLOGY FUND ALLOCATION @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  18. 18. REAL TIME DASHBOARDS ONLINE #roadmap #portfolio kanban #needs for technology fund @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  19. 19. THE IMPACT OF AGILE PORTFOLIO development feedback feedback decision making decision making development @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  20. 20. #visionary leadership #agile mindset #lean-agile thinking •  Creating and enabling environment for continuous development •  Customer-driven; taking customer viewpoint to evaluate the success •  Agile way of working creates strong personnel commitment •  Value-based management •  Balancing: real-time information on impact of development activities, when transparency exists @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  21. 21. Based on the experience that Lean-Agile Management and Portfolio leads to 1.  A “Lean” portfolio – more standard solutions, less “half- baked” solutions with the help of joined backlog 2.  Alignment 3.  Focus on the work, not on approvals 4.  Better control on spends 5.  Options thinking: systematically nurture successes 6.  Creates tight learning loop 7.  Moves the focus to internal coordination, co-operation and competing against the external offering @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  22. 22. EXPERIENCES 1.  Autonomy 2.  Humble & frank 3.  The principles of agile and lean 4.  Responding to change, values 5.  Competences 6.  Fail – learning by doing 7.  Common language? 8.  Leaders support and commitment to change 9.  Transparency is not easy 10.  Management has a feeling of a controlled change @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  23. 23. CUSTOMER DRIVEN DEVELOPMENT Technology, Architecture Customer feedback, Measure- ment Lean UX, Minimun Lovable Product, Design Thinking Lean- Agile, Lean Start-Up @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  24. 24. SCALING AGILE DEVELOPMENT •  Broadcast programme and media planning •  Strategic breakthrough initiatives •  … •  … •  … •  … @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  25. 25. “Most companies think they don´t have the right people to innovate. The problem is the structure and systems around them. Entrepreneurs are already there. See them as corporate function.” – Eric Ries #SXSW (Austin, Texas)16.3.2015 @JariLah @mirettekangas #yle @maaritlaanti #nitordelta #agile2015
  26. 26. THANK YOU! @mirettekangas linkedin.com/in/mirettekangas mirette.kangas@yle.fi @maaritlaanti linkedin.com/in/maaritlaanti maarit.laanti@nitordelta.com

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