1. 1606 Williams Street Apt 105 Chattanooga, TN 37408
Mobile: (423) 504-7132
Email: philliphughey@icloud.com
Phillip Hughey
Proven Technical Project Management/ Scrum Master / Product Owner/Agile
Objective
Experienced technical/business project management /Scrum professional seeking opportunity to
match unique expertise detailed below with a progressive, dynamic company. Career reflecting
strong leadership and ability to harness the talent of teams/individuals to the next level of
productivity and output. Focused on achieving bottom-line results while formulating and
implementing advanced technology and business solutions to meet a diversity of needs. Superior
record of delivering simultaneous, large-scale, mission-critical projects on time. Team based
management style and excellent interpersonal/communication skills.
Experience
May 2015 – Present (Contractor)
Blue Cross Blue Shield TN Chattanooga, TN
Project Manager
Providing project management and support for the Solution Lifecycle Management (including
SDLC) and SCM Migration project efforts. Responsible for driving “Solutions Lifecycle
Management” (SDLC) direction and providing leadership to a highly skilled and diverse team to
ensure goals and objectives are accomplished within the designated timeframe, performance
parameters and funding limits. Managing the development of standardized Source Code
Management and Software Development processes and supporting tools to deliver software
artifacts to production, meeting industry best practices. Oversees strategic IS process
improvement efforts that will yield positive process improvement outcomes.
Skill set
Scrum Master / Agile
 Professional Scrum Master 1 Certification (PSM 1) Scrum.org
 Professional Scrum Product Owner (PSPO 1) Scrum.org
● Providing mentoring and consultation to Product Owners enterprise wide related to
stakeholder engagement, product backlog management, maximizing value, etc.
● Utilize IBM Rational Method Composer/HP ALM/Urban Code Deployment tools to create
the SDLC process built upon the Disciplined Agile Delivery process framework
● Worked with 55 Product Teams to migrate Source Code (applications) to newly
developed SDLC Tool suite / SCM process
● Developed and lead SDLC Mentors group designed to support teams who are new to the
SDLC process
● Supported SDLC training programs including communications, developing training
content, planning and tracking
● Mentoring teams through Agile / Scrum transformations
● Planned & supported monthly SDLC Overview “Town Hall” style meeting with audience
attend of 150 + per month
● Incorporated industry best practices for Agile development in the creation and
maintenance of the SDLC processes
● Developed processes, content and tooling in support of the SDLC processes

2. ● Assisted projects in tailoring the SDLC processes to meet their project objectives without
deviating from existing, effective business processes / objectives
● Creator and Administrator of SDLC SharePoint site
● Creator and Administrator SDLC Product List, monthly update process and lead SDLC
Tool Administrators team who update product changes
● Owner/ contributor to BCBST Scrum Community site
Project Management
● Project Manager responsible for:
o Software Development Lifecycle / Agile Transformation
o Application Portfolio Manager Implementation
● Managing multiple streams for the SDLC iterative project effort
● Project Manager/SME for Application Portfolio Manager Implementation
● Providing leadership and support for high energy, fast paced Agile Team as Project
Manager
● Responsible for the successful development and implementation of large, complex
enterprise, cross-divisional projects supporting strategic objectives
● Collaborates with internal resources and external vendors to execute program
deliverables including: testing, risk management, change control, issue
escalation/resolution, and coordination of highly complex network hardware/software
deployment
● Demonstrates leadership skills and employs sound project management techniques
according to PMBOK and PMI principles
● Communicates project status, progress, and issues
● Manages project teams known for high-quality deliverables that meet or exceed timeline
and budgetary targets
● Team lead for PMO Onboarding Committee designing and refining the onboarding
process for new-hire project managers
● Created project plans based on 1 month iterations for the Source Code Migration of all
Blue Cross Blue Shield TN applications (363 applications, 55 Product teams)
● Managing internal, consultant and contractor resources & financials
● Lead planning and execution of communication events and onboarding training across
the IT division
● Conducted training / provided coaching to teams on the implementation of the processes
August 2004 – April 2014
Unum Corporation Chattanooga, TN Technical Project Manager
Managed multiple medium/large complex/cross-foundational/global efforts
Duties
● Managing complex software development, architecture, and integration projects.
● Mentoring less experienced team members.
● Developing project metrics.
● Performing all agile project management activities.
● Overseeing the day-to-day progress of project.
● Preparing and distributing progress reports.
● Documenting functional and non-functional technical requirements.
● Managing project risks and problems.
● Reporting on project status to senior managers.
Skill set

3. ● SDLC: Iterative Project Methodology
● Financial Reporting & Management
● Advanced Use Cases
● SharePoint Administrator
● InfoPath Designer
● Strong Written/Verbal Communication Skills
● Leadership skills
● Strong Analysis Skills / attention to detail
● Organization Skills
● Created Training Materials/ Technical Documentation
● Agile/SCRUM
● ITIL Certified
Unum Project Examples
Team Foundation Server (2012) Upgrade
● 1.25-year effort
● Led team of 11 implementing an upgrade to multiple locations in the US, UK and Ireland
● Completed overall upgrade in 2 phases
● Managed the upgrade, testing, communications, risk mitigation, etc.
● Providing project leadership using IDLC & Agile methodologies
● Provide effective communications and success measurements
● Incorporate quality problem solving
● Provided team leadership in a creative and productive environment
HP BSM / Real User Monitoring
● 12-month effort
● Agile (Kanban) project
● Implement HP’s Real User Monitor (“RUM”) to stability in the global enterprise
● Integrate RUM as part of HP’s Business Service Management (BSM)
● Provide end to end monitoring of multiple customer facing and supporting business
services or application for all global locations
● Managed 5-member team and 3 full time vendor consultants
Corporate Research Management System
● 12-month effort
● Agile (Kanban) project
● Provided agile project leadership using IDLC for 6 project resources and vendor contacts
located in Chattanooga and Portland.
● Developed a project team culture of proactive, effective, fast-track consideration for each
step of our implementation process
● Managed vendor relationship during implementation and training
Lotus Notes Conversion Project
● 1.5-year effort
● SDLC Iterative project
● Awarded OPTIM Award for Innovation

4. ● Designed Microsoft Exchange to SharePoint Document Library Group Inbox
● After vendor purchased conversion program proved insufficient, worked with
development team to build in-house Lotus Notes conversion application.
● Converted 38 million Lotus Notes records to SQL 2005
● Verified bit for bit conversion of all records
● Designed Viewer for converted Lotus Notes records
Virtuozzo to Virtual Machine Conversion Project
● 8-month effort
● Iterative project
● Extreme Critical Timeline
● Converted 400+ applications from 30 Virtuozzo to VM servers
● Saved $1.2 million in upgrade hardware costs
● Developed fast track iterative processes with each department involved in order to meet
aggressive timelines
Application Portfolio Manager Project
● Project Manager/SME
● Stood up original APM
● Developed Application Inventory Survey
● Iterative project
● Developed Cost Model/Application Categories (ranking)
●
September 2000–April 2004 MCI / WorldCom, Inc. Alpharetta, GA
Senior Project Manager
▪ Managed iterative software releases supporting MCI’s web-based contract management tool
▪ Served as project lead for cross-functional teams
▪ Developed Testing Plans for System Test and User Acceptance Testing (UAT)
▪ Developed design models from programs using VB-script and .asp
▪ Conducted Risk Analysis
▪ Developed training materials
▪ Conducted training for sales and sales support teams
August 1996–Oct. 2000 ASC/Lablynx, Inc. Atlanta, GA
Project Manager
Project Manager for web-based software development company. Responsible for multiple
medium / large projects implementing internet-based laboratory software. Worked for WorldCom
(above) as a contractor, then hired as fulltime employee.
● Managed development team of 4 developers and 2 analysts
● Resource Allocation
● Timelines
● Budgets (up to $1 million plus)
● Gathered technical/business requirements
● Interpretation of regulatory rules
● Help files development
● Established customer relationships
● Development of Project schedule

5. ● Led Account Management Quality Improvement Team
Education
● Covenant College Chattanooga, TN
Organizational Management
● New Horizons Chattanooga, TN
Microsoft MCSE Program
● Dalton College Dalton, GA
Computer Science
● Reinhardt College Waleska, GA
Business Administration
In the Pipe
● February-August 2016 – Programming Boot Camp
● August 2016 – PMP Exam
Accreditations
▪ Professional Scrum Master 1 Certification (PSM 1) Scrum.org
▪ Professional Scrum Product Owner (PSPO 1) Scrum.org
▪ Microsoft Certified Professional (MCP) Networking Essentials
▪ ITIL Certified
▪ Microsoft Certified Trainer (MCT)
▪ WorldCom Team Excellence Award
▪ WorldCom Exemplary Individual Performance Award
▪ Icon ATG Introduction and Advanced Use Cases Training
▪ MCI Leadership Award