The components of Decision Support System (DSS) in a hospital comprises of: 1. Database Management System (DBMS) 2. Knowledge base Management System (KBMS) 3. Model based Management System (MBMS)

1. 1
DSS for a hospital chain
Done by:
Midhun P. Abraham
MBA – ISBR
The Decision Support System (DSS) components required for a hospital:
1. Database Management System (DBMS)
2. Knowledge base Management System (KBMS)
3. Model based Management System (MBMS)
The DSS components are implemented in each hospital as below. And all the hospitals
within the chain are interconnected via Intranet.
1. Hospital DBMS
 SQL based database with front end user interface such as Eutech Cybernetic-
Copernicus.
 The database will be governed by a Database Administrator to manage
concurrency control, recovery, security and access rights.
 Read/Write access to the staff members of A&E, Inpatient, Outpatient,
Internal departments, Operation theatres, Pharmacy and Inventory.

2. 2
 Read access to Finance dept, HR dept, Health care providers and other
internal offices.
 Modify/ Read/Write access only to the department heads.
2. KBMS
The knowledge management system will have a unique model to gain input from
daily routines from the DBMS and inputs from experts such as senior doctors and
surgeons. Also the information keeps updating from verified external sources such as
pharmaceutical companies, health regulators and government agencies.
3. MBMS
The MBMS of the hospital chains functions with the combination of its DBMS and
KBMS so that best practices in the Industry is embedded in the Hospital
Management System for better patient treatment with full tracing capabilities of the
whole patient medical history , Standardized processes covering end-to-end basic
functions such as: Patient Administration (admission, ward management, discharge,
billing, payment), Central automated processes for purchasing and stock
replenishment Pharmacy administration, Unified working experience for all users-
functional areas across Hospitals: Ward management, Outpatients processing .etc

3. 3
The hospital MBMS is modelled as below:
The MBMS give the full picture of Key Performance Indicators (KPIs) to compare
between hospitals in the chain or against external benchmarks, Staff efficiency,
Nursing & Patient Satisfaction, Discharge Diagnosis, Infection Rates, Re-admission
rates, Improved finances and reimbursement. Etc