1. Michelle Saucedo
3529 W. McLean Ave. Chicago, IL 60647 Michelle.Saucedo1709@gmail.com 1 (847) 505-5115
Experience Wireless Vision, LLC (T-Mobile) Chicago, IL
Retail Store Manager - Gage Park Oct 2014 – Sept 2015
Admitted to WV Vision Club, a collection of the company’s top performers
Admitted to WV University, a District Manager development program where only 6 out of over 200
managers were selected
Increased the stores monthly revenue from $80,000 to $185,000
Increased the stores monthly conversion rate from 8% to 14%
Created a variety of tools for observation and development purposes that are being used throughout,
but not limited to, T-Mobile US
Was InterimDistrict Manager for the Chicago South District
The District reached its highest peak in conversion, revenue and desired leadership roles
Retail Training Store Manager - Archer Heights Chicago, IL
Trained all new employees in Chicago while exceeding store goals Jun 2014 – Oct 2014
Surpassed a number of store records such as revenue and traffic conversion
T-Mobile US, Inc.
Retail Associate Manager - Midway Chicago, IL
Processed and maintained inventory to prevent inefficiencies Sep 2012 – Jun 2014
Required “one-on-ones” with RSA’s three times monthly to follow up with action plans
Applied sales floor coaching to build better experiences for customers
Created a team environment initiating staff to produce their best work
Leadership T-Mobile Sales Camp Chicago, IL
Sales Camp Head Jan 2013 – Present
Held sales camps for bottom 20 reps on stack ranker for Chicago South District
Taught the selling process in depth to enhance the knowledge of employee sales success
Women in Leadership Development Program Chicago, IL
Chief Leadership Official Jun 2015 – Present
Coached select female employees for management development and female empowerment
T-Mobile General Development
Coached and developed 19 current managers for Wireless Vision and 5 for T-Mobile US, Inc.
Ran a monthly call of over 100 employees that covered best practices,top performers and company
updates
Education Moraine Valley Community College Palos Hills, IL
General Business Studies Sep 2012 – Present
Earned one and a half years of transferable college credit as part-time student
Service Family and Support Services for Needy Chicago, IL
Aid Thanksgiving
Assist homeless people from the community in serving them food and beverages during the holiday
Skills Computer: Proficient with Microsoft Office Suit, Google’s Platforms, Watson, Quickview, Cam, and
POS.
Interpersonal: Proven ability to work with diverse groups of staff and management
Language: Fluent in Spanish