This document describes a potential customer named Alex for a bar recommendation app. Alex is a senior computer science student who regularly frequents three bars near the University of Michigan campus on specific nights but is growing tired of the routine. He is tech savvy and relies on reviews and friends for recommendations on new places. The use case describes Alex arriving at a bar on a Saturday night to find a long line, prompting him to want recommendations for a new, fun place to go that night without waiting.
2. Our Customer - Alex
Hard Facts: Senior Computer Science student at
Michigan; grew up out of state; lives in Kerrytown
Normal Week: Regular routine of Rick’s on Thursday, Charley’s on Friday,
Skeeps on Saturday - starting to get tired of it
Computer & Internet: Tech savvy; browses Twitter and Reddit to see
what’s trending and popular; doesn’t go to new restaurants without
checking reviews/asking friends first
Values: Suggestions and recommendations; spending time with friends;
saving money/good deals; strongly dislikes waiting in lines
3. Use Case
Alex arrives with his friends at Skeeps late on a
Saturday night. The line is deep in the garage.
He doesn’t want to wait in the line, is tired of the
South U bars, and wants to have a fun night
somewhere new.
