1. MICHAEL J. MAKAR
12370 Alameda Trace Circle Apt. 1114 • Austin, Tx. 78727
(805) 260-1748 • mike_makar@yahoo.com
Education:
Texas State University at San Marcos
- M.A. Applied Philosophy and Ethics 01/2013-12/2016
- Master’s Certificate: Professional Ethics 12/2012-08/2013
- B.A. Philosophy, Minor: Sociology 08/2010-12/2012
Central Texas College
- A.A. General Studies 08/2008-05/2010
Work Experience:
The Monarch by Windsor
Manager (Concierge Department) 07/2015-PRESENT
 Oversees daily operations for over 300 apartment units as well as concierge
staff to include:
 Maintenance requests, walk in leasing requests, parking procedures, and
key programming for access to storage facilities and utility rooms
 Schedules direct reports to ensure continuous concierge coverage at all
times
 Created and emplemented procedures for all concierge responsibilities
including:
 Package log in, Dry Cleaning, Laptop loaner program, Visitor log, Key
Track log, Service request/follow up, amenity reservations, and resident
moving procedures
 Leads monthly training meetings to influence, educate, and reinforce
communication regarding procedures with concierge staff.
 Establishes and maintains a welcoming environment for residents, future
residents, and guests of the Monarch through communication, complementary
refreshments on hand, and creating accessability to building features.
Department of Veterans Affairs 06/2013 - 05/2014
Medical Support Assistant
 Key personnel in administrative duties (e.g., answering phones, scheduling
appointments, maintaining customer records, processing, billing and bookkeeping)
that enabled successful daily operations adhering to the VA’s mission statement.
 Utilized multiple programs including: Microsoft office, clinical data entry programs,
and Department of Defense programs allowing information flow to ensure maximum
efficiency in health care for our nation’s veterans
 Served as temporary supervisor for medical support department acting as customer
liason for facility as the department’s customers relations representative.
 Supervised and performed information technology security protocols, and
information security programs

2. U.S. Army
Chemical Operations Sergeant (Combat Veteran) 8/2000 - 10/2007
Landstuhl,Germany 09180
 Trained, mentored, and assisted Soldiers in a Medical Company to be prepared
for and operate in a nuclear, biological, and chemical environment during conflict
over a sevenand a half year period of time.
 Advised Command group of decontamination and protection standards during
deployments to Kosovo and Iraq.
 Created and implemented a progressive training program with requirements
and schedules outlined for leaders and Soldiers to conduct on a day to day basis.
 Led effective training meetings to ensure training excercises were planned and
resoured.
 Maintained all training support materials; prepared materials for advising
unit commander on unit mobilization posture and requirements.
 Maintained the unit military occupational qualification training program, ensuring
our Soldiers and leaders were qualified to perform their duties as required.
 Repaired and maintained Chemical detection equipment for a Company of 70
Soldiers.
Skills:
-Project Management -Leadership -Problem Solving
-Planning -Communication -MS Office
-Operations -Interpersonal Skills -Building Link Software