1. Wifi Optimization
Comcast
Note: All feedback from participants is deemed to be provided to
Comcast on a non-confidential basis with no further obligations or
restrictions on use.

2. ProjectName
• Wifi optimization app (the “App”) for customers and
technicians
• Customers use the App to measure wifi performance and
optimize placement of in-home router
• Technicians use the App to measure wifi signal strength at
installation to optimize placement of in-home router and
extenders
• Ex. use case. As a high-speed data customer I want high
performance wifi in all parts of the house I use wifi
devices.
• Market: High speed data customers (subscribers) and
installation technicians

3. ProjectImportance
• Internal assets:
• Deployed customer app with millions of installations
• Deployed technician apps with thousands of installations
• NOTE: This project would use exclusively publicly available technology and
should not rely on internal communication protocols or techniques with
proprietary equipment
• Project Context:
• A large percentage (>50%) of customer issues with high speed data are
attributed to poor or inconsistent wifi coverage, not plant issues.
• An app that could help customers and technicians optimize wifi router placement
and—possibly—extender placement could reduce customer issues with high
speed data service.
• Strategic Benefits:
• Industry-wide applicability
• Technology innovation centered on customer pain point
• Potential for related solutions, e.g., embedded optimization routines in hardware,
etc.

4. ProjectDetails
• Project timeline
• Launch in Q2 2016
• Key milestones
• POC (Start + 60 days)
• Employee trial (Launch – 120 days)
• Customer trial (Launch – 90 days)
• Internal project approval
• TBD
• Total budget
• TBD
• Which parts of your project require external help?
• Budget for external help
• What would an ideal partner bring to the table?
• Deep knowledge of networking technology
• Innovative, problem solving to leverage app platforms (iOS and Android)
• Creative and realistic solution to a complex problem