1. Michael Chen
(909)996-6578
michaelchen0416@gmail.com
Diamond Bar, CA
SUMMARY
I soak information like a sponge. I excel at asking the right questions in order to learn anything
and everything. In order to learn, I believe you must obtain it through learning from people that
have experience/success.
EXPERIENCE
Product Specialist, TYC/Genera Corporation; Brea, CA 2013 - Present
 Product specialist responsible for overseeing the North American development and
distribution of TYC/Genera Corporation’s Cooling Fan Assembly & Door Mirror product
categories. These categories represent $25M annually. Ensured quality compliance
from inception for new products.
 Researched latest vehicle applications and prepared analysis to determine feasibility of
new applications.
 In depth analysis all the way down to a specific SKU in order to find market trends for
improvement in quality as well as sales.
 Collaborated and traveled nationally with Sales Team to gain understanding of various
market conditions and plan sales strategies accordingly.
 Knowledge and experience in ISO 9001:2008 Quality Management System as an
internal auditor and liaison to achieve annual certifications according to company goals
and policies.
 Conducted investigations of product quality complaints by reviewing historical data,
physical inspection of the part, and ensuring the improvement of quality by the
manufacturer.
 Conducted in depth competitor comparison analysis for physical/efficiency differences
as well as pricing comparisons for market knowledge.
Appraiser Trainee, Best Team Appraisal Services; Diamond Bar, CA 2010-2012
 Shadowed a licensed appraiser with 25 years of experience. Conducted all duties that a
licensed appraiser would do.
 Researched market trends as well as analyzed appraisal reports to understand how
final value is estimated and supported.
 Under licensed supervision, created over 100 appraisal reports from the initial order of
appraisal to the final value estimate is reached.
EDUCATION
University of California Riverside,– B.A. Economics, 2012
• Intramural team organizer for basketball team from 2010-2012