1. MICHAEL CASKEY 832-277-8988 • michaelrcaskey@yahoo.com
HVAC SPECIALIST
10+ YEARS OF SYSTEM SERVICE AND SALES.
Successfully exceeding client and customer satisfaction with technical knowledge and skill, implementing marketing
and sales strategies to increase revenue, and committed to providing professional full-service installation, repair,
and replacement of heating, air conditioning, and indoor air quality systems in industrial, commercial, and
residential environments.
------ Key Qualifications ------
 Full-Service Solutions  Sales & Marketing Leadership
 Equipment Installation & Replacement  Troubleshooting & Diagnostics
 Customer Service & Support  Electrical & Mechanical Repairs
 Preventive Management  Safety & Compliance
PROFESSIONAL EXPERIENCE
MULTIPLE LOCATIONS
Professional TechnicalService & Sales 2007 – Present
 BRAVOS VALLEY SERVICES AC & HEATING | Sealy, TX (2014 – 2016): $3M in sales.
 ALL OUT AC & HEATING | Richmond, TX (2014): $650,000.00 in sales.
 AMERICAN COMFORT SOLUTIONS AIR CONDITIONING SERVICE | Katy, TX (2010 – 2014): $2M in sales. Awarded top tech.
 HALLMARK HEATING & AIR CONDITIONING | Houston, TX (2007 – 2010): $40,000 in Accessory Sales.
 Establish interpersonal relationships withmultiple buying influences in the customer’s organization, including
project managers, project engineers, construction, purchasing, and accounts payable personnel.
 Coordinate with customers, mangers, and staff and resolve service issues by evaluating the problem, develop
and communicate solutions with the customer
 Assist customers in answering technical questions on HVAC systems, system application alternatives,
installation, operation, maintenance, and problem resolution
 Perform diagnostic and present repair and replacement benefits, product information and warranties, and
finance and payment options.
 Schedule and perform: account service; order and track parts and equipment; follow-up to ensure quality
control inspections on performed services and preventive maintenance services.
EDUCATION & TRAINING
Heating, Air Condition, & Refrigeration Mechanic Certificate (HVAC)
HOUSTON COMMUNITY COLLEGE | Houston, TX – 2007
HVAC Sales Training:
AIR TIME 500, WELDON LONG, CHARLIE GREER TEC DADDY'S TECHNICIAN SURVIVAL SCHOOL, STEVEN COVEY, TOM HOPKINS, ZIG ZIGLAR
Veteran - Navy Desert Storm | 1989-1992
Navy Unit Commendation Ribbon & Navy Sea Service Ribbon
Awarded Medals for Good Conduct, National Defense, Armed Forces Expeditionary, Southwest Asia Service, Kuwait
Liberation (Saudi Arabia & Kuwait)
Volunteer | DISABLED AMERICAN VETERANS & KATY COMMUNITY