1. CHARLES G. KERSAVAGE
1018 Paseo Del Sol  Banning, CA 92220
909-567-7564 ckersavage@yahoo.com
LinkedIn URL
WAREHOUSE MANUFACTURING AND SUPPORT  SERVICE ENGINEER
Shipping  Picking/Packing  Loading
Results-producing Warehouse Leader demonstrating year-over-year improvements in Quality, Cost, personnel
improvements and delivery functions. Strong and decisive operations leader with excellent analytical, organizational,
team building and planning skills. Exceptional tenure with a proven track record of maintaining an uncompromising
focus on high quality standards, customer service and bottom-line profit improvement. Effective technical and
communication abilities proven by achieving promotions into positions of increasing authority, leade rship and
responsibility. Excel at turning under-producing individuals into teams that work efficiently and exceed all expectations.
Dedicated professional with an outstanding work ethic who functions at a high level working independently or as part of
a collaborative team effort.
CORE COMPETENCIES
 Warehouse Leadership  Staff Supervision/Mentoring  Staff Mentoring
 Customer Service  Crisis Management  Time Management
 Workflow Planning  Operations Management  Scheduling
PROF ESSIONAL EXPERIENCE
Amazon Fulfillment Center  San Bernardino, Ca  2012 - present
Warehouse Associate
 Managed complex operations within a very fast-paced warehouse, directly responsible for ensuring that delivery
schedules, shipping/receiving, order selection, stocking and auditing were done accurately while promoting
efficiency and productivity within the warehouse.
 Trained and motivated a crew of over thirty warehouse associates in basic Amazon functions, standard work
policies, supply chain logistics and safety.
 Demonstrated advanced multitasking abilities, managing numerous priorities surrounding the outbound shipping
dock: truck loading, and trailer check-in as well as troubleshooting and resolving general issues that arose during
day-to-day dock activities.
 Worked extensively on increasing the accuracy of purchase orders and shipment verifications, achiev ing a 100% on
time and accurate receiving and shipping record to our customers.
 Oversaw nearly a quarter of a million dollars’ worth of outbound shipments that departed from the fulfillment
center daily.
 Supervised the stacking, wrapping and loading of Totes onto outbound trailers, leading by example in trailer loading,
space utilization, RF-scanner usage, problem solving and forklift operation.
 Safely operated a variety of powered equipment/vehicles which included standup forklifts, clamp, slip and reach
trucks; ensured compliance with all OSHA and HAZMAT regulations.
 Recognized by co-workers and management alike for my commitment to high productivity standards, receiving
several positive performance evaluations from both the picking department and mezzanine.
Porsche Cars North America  Reno, NV  1995 - 2012
Warehouse Associate
 Oversaw all incoming and outgoing shipping activities to ensure accuracy, completeness and condition of shipments,
ensuring stringent deadlines were met to provide exceptional customer service.
 Developed a reputation as a respected leader and trainer in multiple functions of the Auto Parts Distribution Center
during my tenure with the company, serving as Shipping and Receiving Clerk, Forklift Operator and Trainer, Shipping
Department Lead, Receiving Supervisor and Inventory Control Specialist.
 Worked directly on the floor loading outgoing freight while adjusting errors and significantly reducing customer
complaints.

2.  Led my team by example in the execution of all safety, security, quality and operational policies, continually
delivering an enthusiastic commitment to customer service.
 Commended for my team-oriented attitude while contributing to improved efficiency and nearly 100% in shipping
accuracy.
ADDITIONAL CREDENTIALS
References Available Upon Request
  
TECHNICAL SKILLS
CERTIFICATIONS
EDUCATION
INTERESTS
Microsoft Office (Word, Excel, Power Point, Outlook) - list others here (specific warehouse
software)
Terminal Departure Report (TDR) Certified,
Powered Industrial Truck Certified, Amazon Career Development Course Bronze level,
graduated with certificate.
Concord Career College, San Bernardino, CA: 2008 - 2009
Courses completed in the Surgical Technology Program
Big Bear Lake High School. Big Bear City, CA
High School Diploma
YMCA Scuba, Bicycling, Fishing, former Eagle Scout Troop 88 and troop leader Grayback
Council. Life stream blood donor and member of Be The Match marrow donor program