PM Job Search Council Info Session - PMI Silver Spring Chapter
John Michael Calise Resume - Maintenance Manager Experience
1. John Michael Calise
Vacaville, Ca. 95687
Work Experience 5/2012 - Current
Department of the Air Force
Air Force Inns – WestWind Inn Hotel
Travis Air Force Base, California
Maintenance Manager
Manage, facilitate, coordinate and delegate all maintenance projects and orders for 17 buildings in which 561
guest quarters are located.
Effectively created and implemented an accountability system for all maintenance workers. This system has
improved both productivity and efficiency.
Through effective maintenance team management and the continued partnership with Air Force Civil Engineering,
the facilities maintained have garnered $9M in revenue with a profit of $3M annually.
7/2007 – 5/2012
D&D Plumbing, Heating, & Cooling
Vacaville California
Project Manager/Chief Estimator/Master Plumber
Managed projects in various trades for which D&D is licensed. These trades include Plumbing, HVAC, Fire
Protection and Suppression, Cathodic Protection, Underground Utility repairs and installations, General
Engineering, and General Contracting which includes Electrical, Framing, Sheetrock installation and Structural
alterations.
Managed all estimates and approved contracts and budgets of all estimators
Interpreted and implemented building codes as well as OSHA requirements and standards throughout the
company for all departments.
Created and implemented stringent safety and operating policies and procedures above what was required from
the governing agencies
Developed operating budgets and financial goals of capital improvement projects
2/2003 – 6/2007
Terry Gallagher Inc.
Amityville, New York
Project Manager/Service Manager/Estimator/Master Plumber
Managed operations of the underground division. This included safety and health protection standards, project
efficiency, project layout, material take-off and procurement, and project manning and logistics.
Managed all operations within the plumbing and heating service department. This included schedules, budgets,
fleet management and procurement, and quality assurance inspections driven by code and safety standard
enforcement
Developed systems, policies, and procedures to improve call capturing, increase revenue, improve customer
service and create and better and safer working environment.
Through the creation and implementation of new policies and procedures, effectively grew the revenue for the
plumbing division by 65%, while reducing overhead expenses an additional 28%.
Interpreted and implemented building codes as well as OSHA requirements and standards throughout the
company for all departments
2. 3/1999 – 1/2003
D&D Plumbing
Vacaville, California
Service Manager/Project Manager/Lead Plumber
Developed and implemented policies, procedures, and guidelines pertaining to operations, safety, and company
standards
Developed systems, policies, and procedures to improve call capturing, increase revenue, improve customer
service and create a more efficient and safer working environment.
Managed all personal to include field technicians and office personal.
Continuously trained all field technicians and new hires through the basic and advanced techniques of plumbing,
as well as the structure of proper customer service and satisfaction.
Successfully trained office personnel with the proper techniques of call capturing, customer satisfaction, and
instant scheduling through the use of a service call management database system.
Managed all capital improvement projects, alterations, and new construction for commercial facilities and custom
homes.
Created policies and procedures for all estimates, bids and contracts to include budget guidelines and benchmarks
12/1996 – 3/1999
ACM Services Corporation
Vacaville, California
Lead Plumber
Performed estimates and wrote contracts for all alteration and replacement projects.
Effectively performed all the duties associated with being a working foreman on all alteration and replacement
projects, in addition to providing emergency service.
Assisted with the bidding and contracting of large scale and capital improvement projects.
7/1993 – 11/1996
United States Air Force
Awarded Airman of the Quarter, and nominated for Airman of the Year. Awarded 3 Air Force Achievement Medals,
in addition to various other medals and citations for the quality of work performed.
While deployed to Cairo Egypt in support of the mission “Restore Hope” for Somalia, I was assigned as a shift
leader to the 1610th
ALSGP. Here I was responsible for enforcing contracts with several 5 star hotels for
personnel to live in while assigned to Cairo. It was here that I was awarded one of my Achievement Medals. This
medal is accompanied by a citation which states “While managing the monthly $300,000.00 contract hotel
services, any and all issues and or problems between Air Force personnel and the local workers at these
establishments were quickly resolved due to the close working relationship between Airman Calise and the
contractors/local workers”.
Managed the base linen exchange facility. During this time, I was awarded another Air Force Achievement Medal
for “Meritorious Service”. This medal is accompanied by a citation which states “As the Manager of the Base Linen
Exchange Facility, Airman Calise superbly handled over $200,000.00 in monthly expenditures. He developed a
simplified way of tracking and controlling by eliminating cumbersome forms and creating spreadsheets leading to
accurate accountability”.
Education: University Of Phoenix Fairfield, Ca. (Anticipated Graduation Date 12/2014)
GPA: 3.76 of a maximum 4.0
Credits Earned: 99 Semester hours
Major: Business Management with a concentration in Project Management
Solano Community College Fairfield, Ca.
GPA: 3.51 of a maximum 4.0
Credits Earned: 60 Semester hours
Major: Drafting technology