1. Michael L.
Bower
14 Treetop Lane
Broad Brook, CT
06016
860-558-0157
bowerm@snet.net
Summary
Results oriented IT Professional with extensive experience in the Financial Services,
Health Care and Property Casualty Insurance Industries. Known for Technical Depth
and Breath coupled with unique ability to Lead diverse Application Development teams
that deliver quality and help achieve business objectives. Builds high performance
teams and partners with customers using a collaborative inclusive style.
Areas of Expertise
Print and Distribution: 15+ years of experience (1997- March 2015) directing
development work for various composition engines and delivering timely customer-
based strategic solutions. Currently managing different composition engines that
support over 130 diverse print applications and supporting distribution methods.
Team was recognized nationally for Innovation and Collaboration on the use of HP
Exstream in 2011 and 2013 respectively.
Output Viewing and Delivery Systems: Director (2011- March 2015) for
Development teams covering multiple applications that retrieve and view scanned
paper claims documents; determine proper constituent communication routing
(paper, email, fax); build and distribute Plan Sponsor enrollment and renewal
packages.
Behavioral Health Management System: Director (2014- March 2015) for the
Delivery and Development of a Vendor Behavioral Health system. Manage team
to deploy vendor based code and adapt to Aetna environments, standards and
aggressive timeframes.
Managed Care Flexible Spending Accounts: Provided many years (2003-2011)
of comprehensive management oversight for Aetna’s Healthcare Spending Account
and Flexible Spending Account systems, covering a variety of applications.
Managed Care Enrollment: Manager (2000 – 2003) of staff and systems for
Aetna’s Traditional enrollment systems.
Property and Casualty Insurance: 20 years (1980 – 2000) of experience in the
development, maintenance, and management of output, publishing and rating
systems.
Management of diverse staffing models: Extensive experience managing
diverse staff arrangements consisting of as many as 10 full-time employees, 10 on-
shore and 45 off-shore vendor resources.
Qualifications
20 years of Development experience
13 years of Managed Care experience
17 Years Property & Casualty experience
Working knowledge of HP Exstream and other Composition delivery software
Completed Project Management Book of Knowledge (PMBOK) prerequisite training
Knowledge of and experience following a Capability Maturity Model Integration
(CMMI) based Software Development Lifecycle
2. Michael Bower Ability to manage and deliver multiple Application suites
Successful management of a portfolio in excess of 5 million dollars
Completion of Aetna’s Leadership training coursework
Successful collaboration skills with varied roles and areas (Architecture,
Development, Business, Program Delivery, Production Support and Quality
Assurance)
Effectively Mentor, Manage and Develop an IT Development staff ranging in ability
from Application Developer Trainee to Sr. Application Technical Specialist
Manage sizeable Vendor presence. Insure a staff of 50+ Onshore and Offshore
vendors work collaboratively with Full-time Employees while meeting cost and
delivery expectations
Aggressively deliver a diverse group of Applications following Aetna’s release
guidelines and standards
Professional Experience
Business Systems Manager, Application Development Manager I, Application
Development Manager II, Director
2000 - 2015, Aetna, Hartford, CT
Manage a series of Development teams in a wide variety of Domains
Information Engineer/Manager
1997 – 2000, Travelers Property and Casualty, Hartford, CT
Work as a Technical Lead/Programmer in Personal Lines Automobile
Analyst Programmer, Sr. Analyst Programmer, SystemsSpecialist
1980 – 1997, Aetna, Hartford, CT
Programmer in Personal Lines Automobile specializing in rating and output
related development
Technical Knowledge
Cobol, DB2, CICS, J2EE, Windows, Microsoft Office Suite
Mainframe, Batch, and Online support
Java, .Net, FileNet and C# Applications
Forms Composition tools: HP Exstream, Compuset, Elixir, Stream Weaver
SharePoint Clear Quest