1. MICHAEL BONELLO
1102 35th
St. #2 • Everett, WA 98201 • 512-693-8488 • madbonello@gmail.com
KEY STRENGTHS AND SKILLS
• Coordination of production, merchandising and sales
• Recruiting, staffing initiatives, and staff development
• Implementing processes to ensure excellent
customer service
• Maximum profitability and cost analysis
• Delegation and performance evaluation
• Development of action plans to ensure timely project
completion
• Team leadership, coaching, and mentoring
• POG’s and merchandising
• Strong written and verbal communication skills
• Creation and achievement of sales, labor, and shrink
budgets
• Software: Microsoft Office Suite, Peoplesoft, IE,
Chrome, Mozilla, Safari, POS systems, several
industry-specific BI systems
• Exceptional financial and mathematical skills
• Excellent time management and organization skills
EDUCATION
The University of Texas at Austin
• Awarded Bachelor of Arts in history with high honors May, 2010
• Certification in Business Foundations Program with high honors
• 3.90 cumulative GPA
• Graduated in the top 5 percent of graduating class
• Designated Distinguished College Scholar at University honors day 2010 for exemplary academic record
COURSEWORK
• Business Foundations Program: A top-ranked business program designed to mirror the University’s rigorous BBA core
curriculum. Features upper -division coursework in: Economics, IT systems, Accounting, Business Law, Management,
Marketing, Finance, and International Business
• Extensive research, analysis, presentation and communication
• 2 years of mathematics beyond degree requirements including one full year of business calculus
WORK EXPERIENCE
Trailers Plus 3603 136th
St. NE Marysville, WA
General Manager 1/2015 – Present
• Rebuilt business after total staff turnover, hiring a highly efficient sales and service team
• Instituted new processes to effectively manage and measure performance and grow sales
• Improved customer service standards making the sales team one of the most highly reviewed in the company
• Put in place new safety standards to ensure lot safety and improve merchandising
King Soopers 3620 Austin Bluffs Pkwy Colorado Springs, CO
Department Management 4/2013- 6/2014
• Manager of Deli Department generating over $2.8 million per year in sales
• Oversaw transition of department to Boars Head and instituted new service standards and policies
• Directed a staff of 15, bringing departmental food safety and retailing standards within top 5% of all stores regionally
• Achieved sales growth of 5% while reducing departmental costs, placing department within the top 3% of all stores in the
region

2. HEB Supermarkets 6900 Brodie Ln. Austin, TX
Department Manager 11/2010 – 6/2012
• Manager of Deli Department generating over $3 million per year in sales
• Achieved sales growth of 6% and exceeded all budgetary growth expectations
• Attained a 2% reduction in departmental costs, bringing department within all budgetary expectations
• Directed a staff of 16, improving both motivation and overall performance
• Elevated overall departmental performance placing sales, gross profit, departmental contribution and payroll expenses within
the top 10 of all regional stores
Thundercloud Subs 201 E. Riverside Dr. Austin, TX
Supervisor 9/2000 - 8/2008
• Improved food safety awareness among staff, achieving highest independent food safety score for total company
• Improved production, maintaining payroll below company expectations and in the top 10% of all stores
• Cut food costs by implementing portioning policies that were adopted across the region