1. Melvin L Webster II
120 W Lakeview Ave, Flint, MI 48503 | 810-410-7739| melvinwebster@gmail.com
Objective
· Results oriented and highly versatile ten year military veteran with comprehensive knowledge and experience in
customer support within both general and military settings. Motivated and self-driven professional with the ability to
build strong relationships with clients while working skillfully and with meticulous attention to detail.
Education
BACHELOR OF ARTS | 5/01/2016 | UNIVERSITY OF MICHIGAN-FLINT
· Major: Political Science
· Minor: Public Administration/ Argumentation and Advocacy
· Related coursework: Advanced PublicSpeaking, Evaluation of Services and Programs, Grant Writing, Small Group
Communication, Introduction to Public Administration
Skills & Abilities
ADMINISTRATIVE
· Proven ability to work independently or as part of a team. Adept at handling business correspondence as well filing and
updating records. Through work experience,I have gained a strong ability to use Microsoft Office applications as well
as standard business software. I have developed excellent organizational skills and a talent for researching and
analyzing data usefulin day-to-day operations. I have a solid understanding of generaloffice procedures coupled with
the ability to remain self-motivated.
CUSTOMER RELATIONS
· In the private sector, I have demonstrated the ability to expand my technicalknowledge of products, sales techniques,
and assessing customer needs. I am well versed in negotiating techniques,including body language,understanding
customer psychology, and attentiveness to customers. I am adept at using modern technology and can be flexible in an
ever-changing environment.
COMMUNICATION
· Confident and articulate writing and speaking abilities. In my roles as a sales associate and office assistant, I have
become adept at handling complaints and generating solutions for clients while exercising patience and persistence
with troubleshooting issues. I have refined my verbalcommunication skills through coursework and public speaking
engagements.
LEADERSHIP
· As a member of the United States Army, I served as assistant squad leader and peer advisor for incoming soldiers. In
this capacity, I was able to interact effectively with those of diverse backgrounds and effortlessly relate to other staff
and colleagues.

2. 2
Experience
OFFICE ASSISTANT | STUDENT VETERANS RESOURCE CENTER | 09/14 - PRESENT
My responsibilities include assisting current students with questions regarding educational benefits,and providing them
with the proper contact information of all Veterans Affairs agencies. I also provide office personnelwith assistance in
regards to scheduling, paperwork, and special projects related to the Student Veterans Resource Center.
EXECUTIVE BOARD MEMBER | OUR HOME TRANSITIONAL | 07/12 – 07/15
As a member of the executive board,I was involved in the planning and coordination of client services and special events.
Through my position, I was able to establish and maintain a working relationship between Our Home Transitional and
other not-for-profit organizations.
LOSS PREVENTION OFFICER | IMPERIAL SECURITY | 05/10 – 06/12
As a loss prevention officer for ImperialSecurity, I utilized my military experience in physical and personal security to
ensure a secure environment for Imperialclients. My list of duties included conducting hourly security sweeps,
accurately accounting for assigned equipment,and ensuring the safety of clients and workers.
AEROGRAPHER’S MATE | UNITED STATES NAVY | 01/06 – 01/10
Served honorably as a weather observation technician for the United States Navy. In this capacity, I observed and
recorded hourly weather observations and updated station wide automated system to assist pilots and air crew in the
performance of their daily duties.
References
· Lacasta Webster
· OTR Truck Driver
· 5945 hickory MeadowLn #3
· Memphis, TN 38115
· 901-214-5556
· Sister
· David Withey II
· Owner at Diversified EnvironmentalRecycling
· 8259 Roosevelt Ave
· Mount Morris, MI 48458
· 810-938-0374
· Personal
· Patrick Forystek
· Office Coordinator – Walsh College
· 420 North Davison St
· Davison, MI 48423
· 810-241-9580
· Personal