1. Gary Holdgraf
19510 Sandy Stream Court,Tomball, TX 77375 | 3619203226 | gholdgraf@gmail.com
Education
BACHELORS OF ARTS | AUGUST 2012 | TEXAS A&M UNIVERSITY
· Major: English
· Related coursework: Technical Writing, Report Writing, Research Skills, Multiple Professional Formats
WLC | OCTOBER 2006 | ARMY LEADERSHIP UNIT
· Major: Small Unit Leadership, Soldier Development
· Related coursework: Field Leadership Methods, Training Management,Warfighting,Garrison Leadership,PRT,
IndividualTask Training, Oral Presentations, Correspondence,Tactical Leadership,Drill and Ceremony,Professional
Development
Skills & Abilities
MANAGEMENT
· Management of multiple accounts across business groups including commercial and residential accounts. Managing
millions of dollars worth of inventory and orders from the quote stage to the completion of the job. Experience with
order and credit management. Working directly with outside sales associate to provide exceptional customer service
and driving repeat business.
· In charge of Human Intelligence Operations in Watapur District, Kunar Province, Afghanistan. This included
responsibility for two Combat Outposts with a Company sized element. This responsibility included externaland
internalsecurity. Integral part of Base Defense Operations including early warning and threat mitigation. Working with
Company, Battalion, Brigade, and Theater assets. January 2009-November 2009
· Part of specialized Liaison and Monitoring team tasked with managing assets and programs to help ensure a Safe and
Secure Environment in the NATO protectorate of Kosovo. This included meeting with local leaders in a County sized
area and bringing concerns dealing with security and infrastructure issues to various NGO’s and NATO. Report writing,
investigation, and cooperation with local leaders were major components of this assignment. January 2006- November
2006
· Army Warrior Leadership Course. Sent before my peers because of recommendations by leadership to enhance career
by teaching the methods of small unit leadership both tactical and developmental. October 2006.
· Role as Junior Leader Mentor as part of Bravo Company 636 MI Battalion. Key responsibilities included mentoring and
training of troops to prepare for deployment and ongoing development of skills once in theater.
COMMUNICATION
· Communication from basic consumer to CEO’s of companies. Effective communication that enabled the growth of sales
due to relationship building and superior product knowledge.
· Integralrole as Human Intelligence Collector in Watapur District, Kunar Province, Afghanistan. Communication with
Company, Battalion, Brigade, and Theater level. Integral to Platoon and Company level mission planning, threat
assessment, and intelligence analysis including working with targeting packets.
· Multiple presentations including Microsoft Office tools such as Powerpoint. Oral presentations as part of Individual
Task Training as part of Pre-Mobilization Training.
LEADERSHIP
· Experience as a small unit leader in both kinetic and non-kinetic environments. This included mission planning,threat
assessments, and direct leadership of patrols. (4 years)
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Experience
INSIDE SALES ASSOCIATE | FERGUSON ENTERPRISES | JANUARY 2015-PRESENT
· Key responsibilities include management of multiple accounts and jobs from quote stage through completion of project.
Management of multiple accounts across business groups which required product knowledge and process knowledge.
Ability to learn new software to enhance customer satisfaction including CRM, Finesse, and Cisco Jabber. Source new
sales opportunities through inbound leads and follow up. Close sales and achieve quarterly quotas. Research accounts,
identifying key players, business areas, and opportunities. Excellent verbaland written communication skills. Ability to
multi-task, prioritize, and manage time effectively. Operate as part of a sales team to enhance customer satisfaction and
drive outside sales to increase sales opportunities through effective management of current accounts.
SALES TRAINEE | FERGUSON ENTERPRISES | JANUARY 2014-JANUARY 2015
· Key responsibilities include warehouse operations, delivery routing, inventory management,and counter sales. During
this training program there was an emphasis on learning the business from the ground up. By starting in the warehouse
and moving to counter sales it provided the opportunity to learn every phase of the business. During this time there
was also an emphasis on manager development including training in credit, operations, and branch management. This
opportunity also allowed the growth of confidence, leadership skills, and ever increasing product knowledge. This has
led directly to my success as an inside sales associate.
CHEMICAL PROCESS OPERATOR | FORMOSA PLASTICS CORPORATION | JANUARY 2013-PRESENT
· Key responsibilities include operation of a Chlorine Plant, including operation of Hydrogen processing, Chlorine
Processing, Bleach plant,and the manufacture of EDC. Position included taking readings, adjusting flows,
troubleshooting equipment,and the taking of field samples. Basic laboratory work that dealt with the various processes
in a Chlor/Alkali Unit. Qualification as a field operator. Basic repairs to equipment,replacing valves, gauges, and
instruments. This position also dealt with regulatory and environmentalrequirements, environmentaland quality
controls.
NUCLEAR SECURITY OFFICER | RSS | JUNE 2011-DECEMBER 2012
· Key responsibilities include preventing unauthorized access to a secure nuclear facility of both personneland material.
Monitoring Intrusion Detection Systems, Testing Intrusion Detection Systems, and preventing the theft of secure
nuclear material. This position also includes reporting through written statements and the Condition Reporting Process
as well as the Corrective Action Program. This position also introduced me to proceduraland regulatory requirements
that are a unique facet to the nuclear security field.
35M HUMAN INTELLIGENCE COLLECTOR | US ARMY | OCTOBER 2008-OCTOBER 2012
· Conducts debriefings and interrogations of HUMINT sources in English and foreign languages; assists in screenings of
HUMINT sources and documents; participates in CFSO; translates written foreign material and captured enemy
documents into English. Prepares appropriate intelligence reports; acts as an interpreter/translator for intelligence
matters and materials.
· Reviews and edits translations of foreign documents and material for accuracy and completeness. Performs difficult
interrogations and translations. Screens, assesses, and debriefs (in foreign language) refugees and defectors to fulfill
strategic intelligence requirements.Debriefs U.S. prisoner of war returnees and other friendly sources to obtain
information for military intelligence. Prepares Information Intelligence Reports. Conducts liaison in foreign language
with Host Nation agencies. Interprets foreign language into English or English conversations and ensures the accurate
exchange of statements, ideas, and intent.
· Key responsibilities included human intelligence operations, intelligence analysis, targeting packets, and technical
report writing. Report writing was a major component of this position. Interaction with government agencies including
FBI, DEA, DIA, and CJSOTF.
19D CAVALRY SCOUT | US ARMY | OCTOBER 2004-OCTOBER 2008
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· Key responsibilities included: Serves as member of observation and listening post. Gathers and reports information on
terrain features and enemy strength,disposition and equipment.Applies principles of except and evasion. Collects data
for the classification of routes, fords, tunnels,and bridges. Performs dismounted patrols Employs principles of cover
and concealment and camouflage.Assists with construction of light field fortifications, laying and removal of mines, and
emplacing demolitions. Performs dismounted patrols. Requests and adjusts indirect fire.
References
Joseph Saldana,Supervisor, Ferguson Enterprises: 713-478-7369
Henry Dunbar, Supervisor, Chlor/Alkali: 361-550-7719
Andrew Morin, Operator, Chlor/Alkali: 361-676-2731
Kenneth Depew, Sergeant, US Army: 281-780-5060