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Developing Synergistic Team Dynamics
- 2. TRAINED & PROFILED MORE THAN TOP ASIA PROFILE C O M P A N Y C OU NTR I E S A N D G R O W IN G MPLIFY is a training and consultancy firm that specializes in the helping organizations develop talents and create impactful and productive organizational culture. We specialized in using evidence-based methods and tools in the assessment and development of human capital in order to help organizations gain competitive advantage in their industry. Services Offered • Strategic HR Consultancy • Leadership Pipeline Design and Development Consultancy • Organization Culture Design and Development • Analysis of Organizational Behaviour and Culture Contact us at melvinchia@mplify.co for a discussion on how to empower your team effectively
- 3. Qualifications • MBA with Merit - University of Manchester, Manchester Business School • Certified Master for The Leadership Challenge • Master Accreditation Trainer for EverythingDiSC & PeopleKeys® • Certified Trainer for Workplace Big Five® • ICF Certified Executive Coach Experience • More than 15 years experience of developing leaders and implementing talent management strategies • Spoke in Annual Leadership Challenge Forums • Co-authored “Preparing Youths for the Workplace” and Active Contributor for The Leadership Challenge newsletter • Leadership Pipeline Development and Consultation for C-Suite Executives • Invited to CNA938 and Capital 958FM to speak on organizational leadership FACILITATOR P R O F I L E www.linkedin.com/in/melvinchia-mplify Melvin Chia Co-Founder / Managing Director, MPLIFY & Youth Inspired Consulting
- 4. CLIENTLIST P R O F I L E “…I would have no hesitation to recommend Melvin to deliver custom made training to match the objectives and desired outcomes of your group. The old adage of "The message is the messenger" certainly rings through, in a very positive way, when Melvin is leading the training…” Tony Marrinan Cluster General Manager at Hilton Hotels Worldwide “… Melvin constantly ensuring the training revolved around the needs of the group while ensuring content was covered. Below are some personal observations Listen to needs of the group – then adapt content to the context. Melvin is never afraid to send himself up and not have to be a hero, I like that! Ensure full engagement – at no time did I see people looking at their phone...” Sandy Murray General Manager at Hilton Hotels Worldwide
- 5. GROUPDYNAMICS U N D E R S T A N D I N G
- 6. GROUPDYNAMICS U N D E R S T A N D I N G 4 Stages of Group Development Time Relationship Forming Storming Norming
- 7. Research on team effectiveness Hypothesis Teams with higher intellect scores will outperform Research Finding Team Compatibility is a better predictor of team success than Team Intellect Dr Meredith Belbin Management Theorist and Researcher
- 8. A team is not a bunch of people with job titles, but a congregation of individuals, each of whom has a role that is understood by other members ~ Meredith Belbin ~ Management Theorist and Researcher on the field of team effectiveness
- 9. TEAMROLES B E L B I N ’ S
- 10. ORIENTATION A C T I O N TEAMROLES B E L B I N ’ S FOCUSES MAINLY ON THE ACTUAL PERFORMANCE OF WORK ENSURES PROJECT MEETS TASKS AND GOALS IMPLEMENTERCOMPLETER FINISHERSHAPER
- 11. ORIENTATION T H O U G H T TEAMROLES B E L B I N ’ S DEAL MAINLY WITH IDEAS AND ABSTRACTIONS ESSENTIALLY DETERMINE THE COURSE OF PROJECT MONITOR EVALUATOR SPECIALISTPLANT
- 12. ORIENTATION P E O P L E TEAMROLES B E L B I N ’ S MANAGES THE TEAMS MOST VALUABLE RESOURCE, PEOPLE CONCERNED WITH BUILDING SYNERGY AMONGST STAKEHOLDERS COORDINATORTEAM WORKER RESOURCE INVESTIGATOR
- 13. ORIENTATION A C T I O N ORIENTATION T H O U G H T ORIENTATION P E O P L E TEAMROLES B E L B I N ’ S COMPLETER FINISHER SHAPER COORDINATORTEAM WORKER MONITOR EVALUATOR SPECIALISTPLANT IMPLEMENTER RESOURCE INVESTIGATOR
- 14. ACTIONORIENTATION B E L B I N ’ S T E A M R O L E S
- 15. ACTIONORIENTATION B E L B I N ’ S T E A M R O L E S Strengths • Determined • Driving force of the team • Makes things happen AllowableWeakness • Pushes limits of the team • Lack interpersonal sensitivity • Prone to provocation Key Descriptors • Problem solver • Thrives under pressure • Strong drive and highly competitive SHAPER Function within a Team • Generates actions under pressure • Makes bold, necessary changes • Pushes actions/decisions beyond political considerations Powerful Combinations PLANTRESOURCE INVESTIGATOR COMPLETER FINISHER Potential Conflicts COORDINATOR MONITOR EVALUATOR DEFINITION: CONCERNED MAINLY WITH THE ACTUAL PERFORMANCE OF WORK ENSURES PROJECT MEETS TASKS AND GOALS
- 16. ACTIONORIENTATION B E L B I N ’ S T E A M R O L E S Strengths • Systematic and organized • Breaks down ideas into steps • Places others’ needs before self AllowableWeakness • Rigid • Lack spontaneity and imagination • Slow to respond to new possibilities Key Descriptors • Practical Thinker • Brings ideas to life • Self-controlled and Disciplined IMPLEMENTER Function within a Team • Focuses on application • Good organizational skills to get things done • Efficient, make ideas feasible and relevant DEFINITION: CONCERNED MAINLY WITH THE ACTUAL PERFORMANCE OF WORK ENSURES PROJECT MEETS TASKS AND GOALS Powerful Combinations Potential Conflicts SHAPER COMPLETER FINISHER MONITOR EVALUATOR PLANT RESOURCE INVESTIGATOR TEAM WORKER
- 17. ACTIONORIENTATION B E L B I N ’ S T E A M R O L E S Strengths • High degree of accuracy • Good at meeting deadlines • Makes sure team doesn’t waste time AllowableWeakness • Perfectionistic • Prone to stress • Doesn’t delegate well Key Descriptors • Diligent, Conscientious • Introverted, Detailed oriented • Great capacity to follow through COMPLETER FINISHER Function within a Team • Quality Controller • Foster a sense of urgency • Ensures team’s punctuality and meeting its obligation Powerful Combinations Potential Conflicts SHAPER MONITOR EVALUATOR SHAPERIMPLEMENTER TEAM WORKER DEFINITION: CONCERNED MAINLY WITH THE ACTUAL PERFORMANCE OF WORK ENSURES PROJECT MEETS TASKS AND GOALS
- 18. THOUGHTORIENTATION B E L B I N ’ S T E A M R O L E S
- 19. THOUGHTORIENTATION B E L B I N ’ S T E A M R O L E S Strengths • Idea generator • Capacity for complex and strategic planning AllowableWeakness • Ideas lack practical constraint • Weak in communicating to people of different wavelength • Too many planters can be counter-productive Key Descriptors • Creative • Independent, clever and original • Introverted, operates at a distance PLANT Function within a Team • Provides ideas for major developments • Needed at initial stages of a project or when project is stagnating to spark ideas/solutions DEFINITION: DEAL MAINLY WITH IDEAS AND ABSTRACTIONS ESSENTIALLY DETERMINE THE COURSE OF PROJECT Powerful Combinations Potential Conflicts SHAPER COMPLETER FINISHER TEAM WORKER All roles except
- 20. THOUGHTORIENTATION B E L B I N ’ S T E A M R O L E S Strengths • Sound judgement • Unaffected by emotions, personality or prejudice • Highly objective AllowableWeakness • Lack drive and ability to inspire others • Appear aloof • May appear overly critical and pessimistic Key Descriptors • Serious minded and prudent • High critical thinking ability • Takes all factors into consideration MONITOR EVALUATOR Function within a Team • Anchor of reality • Good at weighing pros & cons • Analyzer of problems and evaluator of ideas DEFINITION: DEAL MAINLY WITH IDEAS AND ABSTRACTIONS ESSENTIALLY DETERMINE THE COURSE OF PROJECT Powerful Combinations Potential Conflicts COMPLETER FINISHER SHAPER RESOURCE INVESTIGATOR PLANT
- 21. THOUGHTORIENTATION B E L B I N ’ S T E A M R O L E S Strengths • Single minded • Self starting • Dedicated AllowableWeakness • Contributes on a narrow front • Dwells on technicalities • Acquires knowledge for their own sake Key Descriptors • Serious, Self-disciplined • Takes pride in acquiring skills and knowledge • Not interested in others SPECIALIST Function within a Team • Usually the subject matter expert • Can be called upon to make decisions based on in-depth experience DEFINITION: DEAL MAINLY WITH IDEAS AND ABSTRACTIONS ESSENTIALLY DETERMINE THE COURSE OF PROJECT Powerful Combinations Potential Conflicts TEAM WORKER All roles except SHAPER MONITOR EVALUATOR IMPLEMENTER
- 22. PEOPLEORIENTATION B E L B I N ’ S T E A M R O L E S
- 23. PEOPLEORIENTATION B E L B I N ’ S T E A M R O L E S Strengths • Cooperative • Perceptive and diplomatic • Averts friction, calms the waters AllowableWeakness • Indecisive in crunch situations Key Descriptors • Extrovert, Likeable • Supportive, Submissive • Unassertive and un competitive TEAM WORKER Function within a Team • Prevents interpersonal problems from arising • Allow members to contribute effectively • Increases morale and synergy Powerful Combinations Potential Conflicts DEFINITION: MANAGES PEOPLE CONCERNED WITH BUILDING SYNERGY AMONGST STAKEHOLDERS COMPLETER FINISHER IMPLEMENTER COORDINATOR
- 24. PEOPLEORIENTATION B E L B I N ’ S T E A M R O L E S Strengths • Mature and confident • Clarifies goals • Delegates well • Promotes decision making AllowableWeakness • Can be seen as manipulative • Offloads personal work to others Key Descriptors • Extrovert, Trusting • Mature, Dominant • Self-controlled, self-disciplined & stable COORDINATOR Function within a Team • Possess broad, worldly outlook • Communicate and cause others to work towards shared goals • Delegates readily Powerful Combinations Potential Conflicts DEFINITION: MANAGES PEOPLE CONCERNED WITH BUILDING SYNERGY AMONGST STAKEHOLDERS IMPLEMENTER TEAM WORKER SHAPER
- 25. PEOPLEORIENTATION B E L B I N ’ S T E A M R O L E S Strengths • Communicative • Explores opportunities • Develops contacts AllowableWeakness • Overly optimistic • Loses interest after initial enthusiasm Key Descriptors • Extrovert, Enthusiastic • Diplomatic, Dominant • Optimistic, persuasive RESOURCE INVESTIGATOR Function within a Team • Natural negotiators • Exploring new opportunities and developing contacts • Effective at building on other’s ideas Powerful Combinations Potential Conflicts DEFINITION: MANAGES PEOPLE CONCERNED WITH BUILDING SYNERGY AMONGST STAKEHOLDERS COMPLETER FINISHER IMPLEMENTERTEAM WORKER SHAPER
- 26. TEAMEFFECTIVENESS A P P L I C A T I O N
- 27. GRPR APPROACH OF CREATING SUCCESS GOALS ROLES PROCESS Are the goals clear and accepted by all? Does the environment facilitates the achievement of the goals? Are the team members playing up to their strengths in the specific roles? Have we assigned the roles accordingly? Are processes created supportive to the goals and roles? Are the procedures and methodologies understood and acceptable? RELATIONSHIP Was there trust and candour in communications and relationships? Have we practiced the platinum rule when dealing with team members?
- 28. Melvin Chia Co-Founder / Managing Director Email: melvinchia@mplify.co Follow us on