1. Melinda K. Daughtry_________________
6858 N Montrose Ave, Kansas City, MO 64151
Mhumphreys79@gmail.com
816-699-9227
Education
Belton High School- 1998
MidAmerica Nazarene University, Olathe KS. Associates of Arts received in 2013
MidAmerica Nazarene University, Olathe KS. Bachelors in Applied Organizational Leadership,
2016
Strengths
- Customer Service, problem solving and troubleshooting skills
- Work well with a goal oriented team and individually, attention to detail and organized
-Computer skills, Windows 7,8,10, Microsoft Office, Outlook, Word, Excel, Kana, Oracle, Atlas
Experience
GARMIN INTERNATIONAL August 2010-Present
FITNESS PRODUCT SUPPORT SPECIALIST
 Hired as a Customer Service Rep and was promoted to Fitness Product Support in 2
years
 Answering incoming Fitness calls
 Responding to customer email inquiries
 Setting up orders in Oracle
 Various tasks assigned by supervisor
 Peer Monitor, recording and scoring calls and emails
 Mentor, training new hires
LTS MANAGEMENT April 2003-February 2010
TEAM LEAD LENDER
 Started as an Administrative Assistant, was promoted to a Team Lead within a year
 Multi-tasking- inputting data into the system, answering phones and filing.
 Meticulously oversaw data entry for the 200+ accounts I was responsible for.
 Team Lead required me to manage seven individuals to meet the goals of the team.