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Mazen Ali Darwish 
Tenacious Management Professional 
Mobile #: +966-54-2272600 
E-Mail: mazen1340@hotmail.com 
A highly efficient, innovative and enthusiastic operations professional with 25 years’ diverse experience of 
supporting different departments by reviewing, developing, defining their overall strategy. Lead quality control 
and safety implementation, auditing and adherence; Can deal and coordinate well with people at all levels and has 
the flexibility of working well as part of a team or individually. Comfortable working in a fast paced, hands -on, 
growth orientated work environment and possessing a proven ability to ensure that protocols, standards and 
communications are understood and implemented effectively 
Professional Experience 
ASTRA Food Company, Tabuk, KSA 
Production Sites Quality Manager April -2011 to Date 
Current Achievements 
(1. Successfully obtained GLOBAL G.A.P Certificate for 6 Sites with 1000+ Employees from TUV Nord, Egypt 
(2. Successfully certified 5 consecutive facilities i.e. Food Processing, Fruits & Vegetables Packing House, 
Chicken Slaughter House, Quail Slaughter House & Dairy Plant for ISO 22000:2005 Food Safety 
Management System. 
Ongoing Projects 
(1. Designing and integrating overall system according to the 19 Key Quality Elements for unified effective 
performance 
Oversea the Followings 
 Evaluate and resolve problems by reviewing multiple sources of information and scientific conclusions 
 Assist less experienced team members in using technology, and provides guidance on quality standards to 
less experienced team members 
 Complete a variety of non-routine technical assignments independently. 
 Perform and document required inspections and audits to establish conformance to specification and 
scientific requirements including but not limited to: 
 Auditing all production sites i.e. food processing, Fruits & vegetables packing house, Chicken 
slaughterhouse, Quail Slaughterhouse & Dairy plant for cGMPs and ISO 9001:2008 & ISO 22000:2005. 
 oversea and document non-conforming products including root cause for permanent corrective 
actions 
 Handles suppliers/3rd parties’ inspection and auditing activities 
 Managing quality control department as a team leader, assisting staff morally and scientifically, setting 
highest standards of output in terms of quality 
 Maintains project quality records
 Reviews and approves required submittals 
 Manages and documents field changes related to quality control in all relevant areas 
 Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and 
coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair 
Treatment/Open Door Policy process 
 Follow all company quality & safety policies and procedures; report accidents, injuries, and unsafe work 
conditions to concerned 
 Develop and maintain positive working relationships with others, support team to reach common goals, 
and listen and respond appropriately to the concerns of other employees 
 Ensure adherence to quality expectations and standards; and identify, recommend, develop, and 
implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings 
 Materials & Logistics Manager at ASTRA Food Company, Tabuk, KSA APR 2008 to APR 2011 
 Acting Sales Manager at ASTRA Food Company, Tabuk, KSA MAR 2009 to APR 20011 
 Factory Steering Committee Vital Member at ASTRA Food Company, Tabuk, KSA 
 MAR 2010 to APR 2011 
 Pre-Cut Vegetables Dept. Manager at ASTRA Food Company, Tabuk, KSA MAR 2009 to APR 
2011 
 Assistant Sales Manager at Tabuk Agricultural development Company, Tabuk, KSA 
 MAR 2003to APR 2008 
 Sales & Marketing Manager at Bin Kareem Company, KSA 2000 to 2003 
 Area Sales Manager at Al-Othman Group, KSA 1999 to 2000 
 Sales Officer at ASTRA Food Company (Commercial Branch), KSA 1989 to 1999 
Career Accomplishments 
Seminars/Professional courses/Workshops Attended: 
 ISO 9001 Awareness & Quality Principles: Successfully attended ISO 9001 awareness & Quality principles 
training in Aug – 2014 from Badar Al-Rajhi Consultants 
 ISO 22000 & HACCP: Successfully attended ISO 22000 & HACCP training in Aug – 2014 from Badar Al-Rajhi 
Consultants 
 ISO 9001:2008 Internal Auditing: Successfully attended ISO 9001:2008 Internal Auditing training in Aug – 
2014 from Badar Al-Rajhi Consultants 
 Commercial Accountancy: Successfully completed commercial accountancy diploma in May 1990 
 Strategic Planning: Successfully attended workshop on Strategic Planning from Prince Fahad Bin Sultan 
University in March 2011 
 ISO 22000 Awareness: Successfully attended course on ISO 22000:2005 awareness by A3 solution company 
in May 2009
 ISO 9001 Internal Auditing Course : Successfully completed ISO 9001 Internal Auditing course from Icon 
Company (UK) in October 2008 
Education 
Degrees/Courses Institute Year Passed 
BBA - Marketing 
American University of London - UK 
2007 
Professional Recognition 
Seminars/Professional courses/Workshops Attended: 
 ISO 9001 Awareness & Quality Principles: Successfully attended ISO 9001 awareness & Quality principles 
training in Aug – 2014 from Badar Al-Rajhi Consultants 
 ISO 22000 & HACCP: Successfully attended ISO 22000 & HACCP training in Aug – 2014 from Badar Al-Rajhi 
Consultants 
 ISO 9001:2008 Internal Auditing: Successfully attended ISO 9001:2008 Internal Auditing training in Aug – 
2014 from Badar Al-Rajhi Consultants 
 Global G.A.P: Successfully completed 2 Days Training on Global Good Agricultural Practices by TUV Nord 
Egypt in Dec. 2013 
 First Aid: Successfully completed 1 Day Training on First Aid by RED CROSS International (KSA Unit) in Dec. 
2013 
 Risk Assessment: Successfully attended Risk Assessment workshop by Internal Audit Dept. ASTRA Food 
Company in Sep. 2013 
 Food Safety: Successfully attended Food Safety workshop by Armed Forces Hospitals administration in 
conjunction with Prince Khalid Bin Sultan Medical Education Center in May 2013 
 Strategic Planning: Successfully attended workshop on Strategic Planning from Prince Fahad Bin Sultan 
University in March 2011 
 ISO 22000 Introduction: Successfully attended course on ISO 22000:2005 introduction by 3A solutions 
company in June 2009 
 ISO 9001 Internal Auditing Course : Successfully completed 5 Days Training on QMS Auditing according to 
ISO 9001 & ISO 19011:2002 from CMC International in October 2008 
 ISO 22000 : Successfully completed 2 Days Training on ISO 22000 from Engineering & Quality Experts in 
APR 2008 
 
 Basics of Marketing: Successfully attended training on Basics of Marketing by INDEC in MAR 2006 
 Sales Skills: Successfully attended training on Sales Skills by MASADER Training company in JULY 2005 
 ISO 9001:2000: Successfully attended training on ISO 9001:2000 by Engineering & Quality Experts in SEP 
2003 
 Accounting Skills: Successfully completed Accounting diploma in APR 1992
 Commercial Accountancy: Successfully completed commercial accountancy diploma in May 1990 
Abilities & Skills 
 Internal Auditing (cGMPs, ISO 9001:2008, ISO 22000:2005, Global G.A.P etc.) 
 Quality Control & Safety 
 Marketing management 
 Marketing analysis and plans 
 Exhibition and advertising campaigns 
 Client development 
 Brand marketing 
 Sales presentations 
 Competitor analysis 
 Project management 
 Market research 
 Direct marketing 
Computer Proficiency 
 MS office 
 Windows 
 Optimized Internet Surfing 
Personal Details 
DOB November 1971 
Nationality Palestinian 
Marital Status Married 
Driving License Valid 
References 
Can be provided on demand

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Mazen Ali Darwish Quality Management Professional Resume

  • 1. Mazen Ali Darwish Tenacious Management Professional Mobile #: +966-54-2272600 E-Mail: mazen1340@hotmail.com A highly efficient, innovative and enthusiastic operations professional with 25 years’ diverse experience of supporting different departments by reviewing, developing, defining their overall strategy. Lead quality control and safety implementation, auditing and adherence; Can deal and coordinate well with people at all levels and has the flexibility of working well as part of a team or individually. Comfortable working in a fast paced, hands -on, growth orientated work environment and possessing a proven ability to ensure that protocols, standards and communications are understood and implemented effectively Professional Experience ASTRA Food Company, Tabuk, KSA Production Sites Quality Manager April -2011 to Date Current Achievements (1. Successfully obtained GLOBAL G.A.P Certificate for 6 Sites with 1000+ Employees from TUV Nord, Egypt (2. Successfully certified 5 consecutive facilities i.e. Food Processing, Fruits & Vegetables Packing House, Chicken Slaughter House, Quail Slaughter House & Dairy Plant for ISO 22000:2005 Food Safety Management System. Ongoing Projects (1. Designing and integrating overall system according to the 19 Key Quality Elements for unified effective performance Oversea the Followings  Evaluate and resolve problems by reviewing multiple sources of information and scientific conclusions  Assist less experienced team members in using technology, and provides guidance on quality standards to less experienced team members  Complete a variety of non-routine technical assignments independently.  Perform and document required inspections and audits to establish conformance to specification and scientific requirements including but not limited to:  Auditing all production sites i.e. food processing, Fruits & vegetables packing house, Chicken slaughterhouse, Quail Slaughterhouse & Dairy plant for cGMPs and ISO 9001:2008 & ISO 22000:2005.  oversea and document non-conforming products including root cause for permanent corrective actions  Handles suppliers/3rd parties’ inspection and auditing activities  Managing quality control department as a team leader, assisting staff morally and scientifically, setting highest standards of output in terms of quality  Maintains project quality records
  • 2.  Reviews and approves required submittals  Manages and documents field changes related to quality control in all relevant areas  Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process  Follow all company quality & safety policies and procedures; report accidents, injuries, and unsafe work conditions to concerned  Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees  Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings  Materials & Logistics Manager at ASTRA Food Company, Tabuk, KSA APR 2008 to APR 2011  Acting Sales Manager at ASTRA Food Company, Tabuk, KSA MAR 2009 to APR 20011  Factory Steering Committee Vital Member at ASTRA Food Company, Tabuk, KSA  MAR 2010 to APR 2011  Pre-Cut Vegetables Dept. Manager at ASTRA Food Company, Tabuk, KSA MAR 2009 to APR 2011  Assistant Sales Manager at Tabuk Agricultural development Company, Tabuk, KSA  MAR 2003to APR 2008  Sales & Marketing Manager at Bin Kareem Company, KSA 2000 to 2003  Area Sales Manager at Al-Othman Group, KSA 1999 to 2000  Sales Officer at ASTRA Food Company (Commercial Branch), KSA 1989 to 1999 Career Accomplishments Seminars/Professional courses/Workshops Attended:  ISO 9001 Awareness & Quality Principles: Successfully attended ISO 9001 awareness & Quality principles training in Aug – 2014 from Badar Al-Rajhi Consultants  ISO 22000 & HACCP: Successfully attended ISO 22000 & HACCP training in Aug – 2014 from Badar Al-Rajhi Consultants  ISO 9001:2008 Internal Auditing: Successfully attended ISO 9001:2008 Internal Auditing training in Aug – 2014 from Badar Al-Rajhi Consultants  Commercial Accountancy: Successfully completed commercial accountancy diploma in May 1990  Strategic Planning: Successfully attended workshop on Strategic Planning from Prince Fahad Bin Sultan University in March 2011  ISO 22000 Awareness: Successfully attended course on ISO 22000:2005 awareness by A3 solution company in May 2009
  • 3.  ISO 9001 Internal Auditing Course : Successfully completed ISO 9001 Internal Auditing course from Icon Company (UK) in October 2008 Education Degrees/Courses Institute Year Passed BBA - Marketing American University of London - UK 2007 Professional Recognition Seminars/Professional courses/Workshops Attended:  ISO 9001 Awareness & Quality Principles: Successfully attended ISO 9001 awareness & Quality principles training in Aug – 2014 from Badar Al-Rajhi Consultants  ISO 22000 & HACCP: Successfully attended ISO 22000 & HACCP training in Aug – 2014 from Badar Al-Rajhi Consultants  ISO 9001:2008 Internal Auditing: Successfully attended ISO 9001:2008 Internal Auditing training in Aug – 2014 from Badar Al-Rajhi Consultants  Global G.A.P: Successfully completed 2 Days Training on Global Good Agricultural Practices by TUV Nord Egypt in Dec. 2013  First Aid: Successfully completed 1 Day Training on First Aid by RED CROSS International (KSA Unit) in Dec. 2013  Risk Assessment: Successfully attended Risk Assessment workshop by Internal Audit Dept. ASTRA Food Company in Sep. 2013  Food Safety: Successfully attended Food Safety workshop by Armed Forces Hospitals administration in conjunction with Prince Khalid Bin Sultan Medical Education Center in May 2013  Strategic Planning: Successfully attended workshop on Strategic Planning from Prince Fahad Bin Sultan University in March 2011  ISO 22000 Introduction: Successfully attended course on ISO 22000:2005 introduction by 3A solutions company in June 2009  ISO 9001 Internal Auditing Course : Successfully completed 5 Days Training on QMS Auditing according to ISO 9001 & ISO 19011:2002 from CMC International in October 2008  ISO 22000 : Successfully completed 2 Days Training on ISO 22000 from Engineering & Quality Experts in APR 2008   Basics of Marketing: Successfully attended training on Basics of Marketing by INDEC in MAR 2006  Sales Skills: Successfully attended training on Sales Skills by MASADER Training company in JULY 2005  ISO 9001:2000: Successfully attended training on ISO 9001:2000 by Engineering & Quality Experts in SEP 2003  Accounting Skills: Successfully completed Accounting diploma in APR 1992
  • 4.  Commercial Accountancy: Successfully completed commercial accountancy diploma in May 1990 Abilities & Skills  Internal Auditing (cGMPs, ISO 9001:2008, ISO 22000:2005, Global G.A.P etc.)  Quality Control & Safety  Marketing management  Marketing analysis and plans  Exhibition and advertising campaigns  Client development  Brand marketing  Sales presentations  Competitor analysis  Project management  Market research  Direct marketing Computer Proficiency  MS office  Windows  Optimized Internet Surfing Personal Details DOB November 1971 Nationality Palestinian Marital Status Married Driving License Valid References Can be provided on demand