Intrenship report - Faculty of foreign languages.docx

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MINISTRY OF EDUCATION & TRAINING
NGUYEN TAT THANH UNIVERSITY
FACULTY OF FOREIGN LANGUAGES
INTERNSHIP REPORT
Intership place: An Tien trading & Services Limited Company
Intership period: From 14/10/2013 to 12/11/2013
Intership full name: Ms. Mai Thuy Dung
Instructor full name: Mrs. Tran Thi Hong Duyen
Student full name:
Student code:
Class: 11CTA01- Interpretation & Translation

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Họ tên sinh viên 2
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Acknowledgements
To complete the graduate internship report, the author has received a lot
of support from teachers, family, friends ...
The author would like to extend my sincere thanks to teachers’s Nguyen
Tat Thanh University has enthusiastically communicated to the authors of
knowledge, experience of a lifetime during the 5 years of training under the
roof of the school.
During the fact-finding in the company, the authors have learned a lot of
knowledge and gather more information needed to cater for your thematic.
However only three months but this is the good opportunity to approach the
author and reality of a business unit economics. The author would like to
extend thanks to the directors, especially sales department of An Tien
company supply all officials and employees create favorable conditions for
authors complete this symposium.
Finally, please send our thanks to all family and friends for their
support, help authors during the past.
Full name of student

MỤC LỤC
Acknowledgements ............................................................................................................... 3
LIST OF ABBREVIATIONS ............................................................................................... 5
I. Introduction.......................................................................................................................... 6
II. The report ...................................................................................................................... 6
1. About the company..................................................................................................... 6
1.1. History of the company....................................................................................... 6
1.2. The organizational structure and management of the company ............................. 7
1.3. Products of the company..................................................................................... 9
2. Internship.................................................................................................................. 11
2.1. Diary internship................................................................................................. 11
2.2. The work practice:............................................................................................. 11
2.2.1. Week 1: 10/10/2013-12/10/2013................................................................... 11
2.2.2. Week 2: 14/10-18/10 ..................................................................................... 12
2.2.3. Week 3 :21/10-25/10 ..................................................................................... 13
2.2.4. Week 4+5: 28/10/2013-08/11/2013............................................................... 14
2.2.5. Week 6: 11/11 – 16/11 .................................................................................. 15
2.2.6. Week 7: 18/11 – 22/11 .................................................................................. 16
2.2.7. Week 8: 25/11-29/11 .................................................................................... 17
2.2.8. Week: 2/12-6/12 ............................................................................................ 18
3. Comments................................................................................................................. 19
3.1. Responsibilities ................................................................................................. 19
3.2. Skills and qualifications .................................................................................... 19
3.3. Future plans after practice................................................................................. 19
3.4. Advantages........................................................................................................ 20
3.5. Difficulties......................................................................................................... 20
III. Conclusion..................................................................................................................... 20
APPENDIX ......................................................................................................................... 22
1. Backpack, bag.............................................................................................................. 22
2. Office products ................................................................................................................ 23
2. Clothing ....................................................................................................................... 25
LIST OF REFERENCES .................................................................................................... 26

LIST OF ABBREVIATIONS
In the report using the acronym
MKT : Marketing
WTO : World Trade Organization

I. Introduction
In recent years , along with the integration of our country into the region
and the world , with the orientation of the country's economic development since
2020 , the general corporate and business enterprises say private confronted with
major challenges . Integration means many advantages but also many difficult
obstacles for businesses . So the line between success and failure becomes more
fragile , competition becoming ever more acute . The market is a vital factor for
every business sector in general and in furniture manufacturing business in
particular . There is now a new market can consume the goods . Since then , a new
business can be profitable to produce operational turnaround of its business .
Therefore, marketing activities aimed at expanding the market becomes more and
more important for every business. Businesses trying to search for the appropriate
market their products , the ability to produce the company's business .
An Tien trading & Services Limited Company is a private enterprise
specializing in production and sales, purchase and sale of professional gift items
such as clothes, backpack, bag, stationery ... As a relatively young company
should develop marketing activities to expand market is extremely important.
Nguyen Tat Thanh University has provided useful experience for me to prepare
the human resources industry and commercial services in the future. Through this
internship period, I have experienced much useful for my future work and reports
are based on what I learned during this internship.
II. The report
1. About the company
1.1. History of the company
An Tien trading & Services Limited Company
Date of establishment: 25/08/2010
Office: 50, Me Linh, Ward 19, District Binh Thanh

Factory: 17/17 - 17/19 Duong Thanh Xuan 14, P. Xuan Thanh Ward, District
12, HCMC
Phone: 08 62902013 - 08 62902021
Fax: 08 62902033
Director: Mr. Tran Dinh Trung
Industry: Manufacture of textile items (backpacks, handbags, gloves, scarves)
and handicraft goods such as paper fan.
The function of the company
The company operates in accordance with the registered functions in the
business license.
The main purpose: Trained training in a professional environment to go
along with the experience gathered during the development process so when a
company has identified its business orientation is to bring production best
quality for consumers with professional working style, and contribute to
resolve employment, contribution obligations to the state budget, stabilize and
improve the lives of workers, staff.
Specialized in producing all kinds of garments such as bags, wool scarf,.
Etc. Major markets are Japan (accounting for over 90% of sales). A number
of annual products of the company: bag ASOTO (> 200,000 pcs / year), the
adhesive film coated bags (> 80.000pcs/nam/loai), bag Oritatami (>
100.000pcs/nam). Etc.
1.2. The organizational structure and management of the
company
The model structure of the management An Tiến company
An Tien Co. with staffing structures are arranged very scientific, consistent
with the nature of production and business activities of the company, in
accordance with the laws of the Socialist Republic of Vietnam.

The organizational structure of An Tien Company
Notes : Online Relationships
(Source: Business Department)
Looking at the governance apparatus diagrams above, can see the
company management organizations follow the online structure - function.
Director of the company directly by management decisions to departments,
branches and each branch manager at conveying the content to the staff. This
structure has the advantage of achieving high uniformity in order, improve the
quality of management decisions that reduce the burden on the management
level, there shall be provided for each person. However, the management
PURCHASING FABRICATIO
N & QC
ACCOUNTING
& EXIM
HUMAN
RESOURCES
LÊ
CÔNG
THÚC
TRẦN
THANH
PHONG
CHIEF
ACCOUNTANT
NGUYỄN THANH TRÚC
ACCOUNTANT
NGUYỄN
THỊ
THU
GIANG
EXIM
NGUYỄN
XUÂN
THÀNH
CHIEF HR
LÊ THỊ THU HIỀN
INTERPRETOR
(JAPANESE)
NGUYỄN
HÙNG
THANH
DIRECTOR’S
PA
&
INTERPRECTOR
(ENG)
Human
Resources
Management
TRẦN
LÊ
PHÚ
FABRICATION
CONTROL
LÊ
TRỌNG
THẢO
QUALITY
CONTROL
ĐẶNG
THỊ
CÚC
DIRECTOR
TRẦN ĐÌNH TRUNG

company must indicate that each departmental tasks to perform, the task
relationship between the functional units to avoid duplication of work or
shirking of work between departments . In fact, the organizational structure of
the company do not overlap, under the unified leadership of the company
leadership, every department has functions and duties of its own and perform
full objectives of the proposed company, no commanded parts or perform any
duties other parts avoids duplication of organizational procedures and
business direction.
1.3. Products of the company
The strength of An Tien’s company production items:
- Clothing such as clothing, backpacks, bags, raincoats,. Etc.
- Products from crystal, metal, imports of valuable items with various
designs and rich.
- The types of stationery such as pens, writing, notebook, calendar,.
Etc.
Along with a staff of creative and dynamic company always ready to
serve and meet the needs of customers in the country.


Customers of company
Area/ customers Business Individuals
HCM city 85 126
Other Provinces 43 110
(Source: company)
Competitors
Competitors also an important factor affecting business. This is a point
to consider now and compare to know the current location of where you are.
The comparison criteria including: market share, price, product, quality
supply of goods and services, reputation, resources ... on the basis of analysis
of these factors to discover the comparative advantages of business from the
competition, that's weak and strong points from which both sides find
solutions and for appropriate policies for their operations.
Business professional gift products such as clothes, backpack, bag,
stationery ...... very old but has focused new attention and especially in recent
years when the ghost the lives of more people than improve. Therefore, the
market appeared many companies, business enterprises operating in this
sector. This can be seen more clearly in a vibrant city in the country such as

Ho Chi Minh City. It contains quite a lot of business opportunities in the
industry but also potentially fierce competition between the units operating in
the same industry.
The business name is prominent in Thanh Y Viet Co. Ltd, Ngoc Tam ... Or
the new company appeared at the company's regional operations as Hảo Anh
limited Liability Company Trade - Services, Kim Ngan company...
2. Internship
2.1. Diary internship
Week Activities
Week 1-4 - Access to and become familiar with
the products and services of the
Company, a greater understanding
and knowledge of An Tien Company
- Learning and mastering the use of
office tools (photo machine, fax
machine, ...)
- Translated documents that the
company launched in English
Week 5-8 - Go to market realities and siblings,
meet partners and customers,
- Check products company, follow
products on display
2.2. The work practice:
2.2.1. Week 1: 10/10/2013-12/10/2013
 Date 10/10/2013:

Scheduled to practice my company, I wake up early in the morning of the 2nd
with a suspenseful mood because the first time I was actually working. I
arrived at 7:15 pm. Step into the two companies I met him right protection.
Mr.Dinh (table name) asked me to see? Is there anything? I introduce myself
as a student intern, to meet Ms.Lan of business room. Mr.Dinh show for me
just the way the sales department and marketing. I walked along the road and
up the stairs, knock on the door and entered the room, everyone was working,
I asked him near the door most of her working desk Netherlands. He said that
she had to go meet a client, told me to come back next day. I greeted him and
then leave.
 Date 11/10 :
Today I went to the company with mood nervous as last time. This time
I went straight to Ms. Lan‘s room. I do not really know her face because I
have not met Ms.Lan once , just know her name through the introduction of
an acquaintance . This time , I asked him yesterday,Ms.Lan 's desk and he
pointed to me and wished me luck. Step up to the table in the middle of the
room , I greeted her and she smiled happily greeted me . The conversation
took place rather smoothly due Ms.Ms.Lan is a pleasant and gentle . I talked
to her and presented my profile with the purpose of trial practice . After
listening to her say that she guides me some rules of the company and
promised to try to help me in this process in practice . She said I could come
in and practice the following week . I thanked her and said hello to her and
then back.
2.2.2. Week 2: 14/10-18/10
 Day 14/10:
This is the official practice day of my first. Just like the day before I
arrived at 7:15 pm and the company straight sales department and marketing’s
room, I knocked on the door and entered the room. I greet everyone in the

room. Looks they seem quite busy. I sat down in the chair and walk around.
Ms.Lan is pretty busy so sure I can get next to her computer to read
documents on the company in the meantime. After completion of the work,
Ms.Lan has a free time for my seating arrangement in front of a bulkhead
behind her, so that I can add to ask if you have any questions, Ms.Lan
psychological truth. At first, people should not have anything approaching
11a.m , I can leave.
 Day 16/10:
Today I arrived at the company earlier than 7:00. This is also the training
officially my second. The feeling was less nervous, anxious with much hope
hon. I went to my room, greeting everyone in the room. Ms.Lan gave me
some material about the company and the company's contract research for me.
Today Ms.Lan said in a meeting when reading it out of. By 11:15, I greeted
the brothers and sisters out of the room.
 Day 18/10:
Next week I go to practice. Ms.Lan guide me some simple office skills such
as some photo material, scanner, .... She said the first few weeks trying to
make things simpler, needs nothing, the siblings in the room will help. By
10:30 am I greeted everyone and then leave.
Conclusion: The Week's first and second official practice is so pretty
smoothly for me. It has not really worked, but I still feel good, I've been
familiar with a new environment, unfamiliar than in college. And it helps me
be more confident to continue the work of the next week.
2.2.3. Week 3 :21/10-25/10
 Day 21/10:
I came into the company at 7.30 and greet people. Today follow plan, I have
to learn about the organizational structure, functions and departments

especially business and marketing’s room. My room had 7 people, so do note
Hai’s head, Ms.Lan was deputy. 5 people left in charge of the areas of sales,
expenses, publications, professional, professionals in the area. Ms.Lan guides
me aggregate sales figures helped her. At nearly noon she asked me to help
her first photo of the documents. By 11a.m, I popped out of the room.
 Day 23/10:
Today I continue to learn about combining functional departments check sales
figures in 2012 help Ms.Lan make the final report this year 2012.Hom
siblings in the room seemed quite busy, I set medium do their job, 40% of the
work done, I would like to leave at 11:30. Ms.Lan appointment me on next
time, I will continue my work. In fact, Ms.Lan has done final report but she
wanted me to check and set a sure way for me to read the documents of
company sales.
Day 25/10
Today I arrived at 7h10 company, and entered the room and saw that Ms.Lan
had her work. I greeted her and took the documents to do next. Then, I was
led to the place Mr.Truc's sales professionals. I greeted him and sat beside the
chair seat he worked. Chat with him, I know he has the task of monitoring,
inspection declaration, transfer, delivery of goods on time. He later date I will
talk next meal because you were busy afternoon guests. By 11 a.m, I offered
to leave.
Conclusion: This is third week internship at the company, I figured out I
needed some information about the structure of organizations and
departments. In particular I have had interesting conversations, practicing
communication skills, have the opportunity to learn new things is very small
though. Because everything will always start from small things and simple.
2.2.4. Week 4+5: 28/10/2013-08/11/2013

- From 28.10.2013 to 01/11 translated documents that the company
launched in English, try to check the distribution of work
- From the end of the day 3/11/2013 08/11/2013 QC support translated
into English to Japanese customers
Conclusion:
In particular I have had interesting conversations, practicing
communication skills, have the opportunity to learn new things is very small
though. Because everything will always start from small things and simple.
This monthI have been made a part of the employee's translator.
Whether it's a fairly simple but I still feel very happy to learn something new,
little more relevant to majors that I'm learning. It will help me feel more
confident to have done the job more difficult later. I still feel good, I've been
familiar with a new environment, unfamiliar than in college. And it helps me
be more confident to continue the work of the next month.
2.2.5. Week 6: 11/11 – 16/11
Day 4/11/2013
Together Mr. Thanh (Purchasing Department) to the Military Zone 7 May
company Hoang Hoa Tham St. Tan Binh ,to track stitched canvas print ( 07
prints in color axis ) . Prepare reports and send mail in English to his company
Kurematsu KU
Day 6/11/2013
According to the procurement staff ( Mr. Thanh ) to the Rang Dong Plastic
Company to examine stages in fabric coated membrane ( membrane coated
fabric products in bags ) . English reports sent to Mr. Kurematsu ,Japan
Industrial KU company .
Day 8/11/2013

Observing Mr.Phu ( Sales ) as quoted in English for KU company
Contact the hotel to book a room Nhat Ha 3 at the request of the Japanese
delegation .
2.2.6. Week 7: 18/11 – 22/11
Day 18/11
Along the union and Mr. Kurematsu ( KU company ) accompanied Mr.
Suzuki ( director ) and Mr. Teramoto ( head of business area of Tokyo )
Minori company to visit the factory of the towel weaving and embroidery
company Complete Join Thinh Luong bridge located in District 12 .
Visit the showroom of Toan Thinh Silk Company on Ly Tu Trong st, district
1 , meeting with Mr Ly, director of Toan Thinh company about cloth and silk
products .
Day 20/11
Down to Thinh Phat clothing factory Q12 to check the progress of production
( coated fabrics ) . Support translate for Japanese customers with managers ,
supervisors and workers (apparel, KCS,QC , . Etc. ) .
Went to the fabric Tan Binh market and Ly Thuong Kiet Street , to learn and
customer choice of fabric and color for the upcoming ASOTO bag ( orders
25.000pcs )
Return to company meetings to discuss upcoming products ( ASOTO bag ,
non-woven bags Burner Shinbuji . Etc. ) and plan out the upcoming product
line .
Day 22/11
Today, I moved back side warehouse for Ms.Lan and Ms. Hong. Quite
cluttered warehouse of the company's publications, gift marketing programs. I

also found a Christmas tree left corner on an angle. Cleaning also takes a lot
of time. By 11:30 am I just finished work
2.2.7. Week 8: 25/11-29/11
Day 25/11:
Also as usual I was in the company at 7.30. Today I helped Ms. Hong in
charge of cost of sales and the company's publications in the publication votes
in the machine. Then put into practice with the bills and contracts. It is quite
simple to acquire and I was right. Last time I gave back to her. 11a.m, I
offered both room and left.
Day 27/11 :
Go to company as usual. I helped Mr. Tin, specialist in the area of District 1 -
> 5 photo some documents. Then Ms.Lan gave me one of the project data on
county fairs 6, helped her set up an excel file as required. I'm also pretty good
with the excel so much used in school work so I do pretty fast. Then I email
them to her. She thanked me. The remaining time, I enlisted some reading
material on the area of company sales. By 11pm I left.
Day 29/11
Today, I go with Ms.Lan to go out and survey some dealer about goods and
price. Because there are many travel agents but the car should also be relaxed
mood over. Ms.Lan each agent, say hello and ask them about the market
situation, how should companies do not support more? Having employees
take care not every week? .... The actual work ended at 12pm. Ms.Lan and I
went out for dinner and always, the company did not return again
Conclusion: I have learned more about the meticulous and communication
skills. After you have become familiar with one less job I felt it was easier.
This month I was actually working as a full time employee at the company.
One week meaningful work, out of practice, become familiar with the

intermediate goods company, although quite busy job and I have to take the
time to make that statement, but I have learned a lot of things, not just work,
but also the organization along with, with colleagues. Hopefully this
experience will help me gain experience for future jobs.
2.2.8. Week: 2/12-6/12
 Day 2/12:
I arrived company at 7.30am. Today Ms.Lan asked me to check into the
quantity of each agent. Inventory quantities and for Ms.Lan total monthly
number of agents. She give me your username and password to the company's
programming, production data collection agents. The ones they do not know
or have any questions just ask me. I've increasingly seen not as friendly
atmosphere in the room, people talk to each other to exchange fun. I can
exchange chat with people in a natural way and feel like you are part of the
organization. After the set finished, I handed over to Ms.Lan her report. 11:30
I hello everyone and I left.
 Day 4/12
I has just arrived company, Ms.Lan asked me to paste paper on the analysis
and contract documents for the director to sign. This work is enduring,
because the relatively small volume of paper and paste that requires both
hands, not overlap, if so arranged and difficult to see no sign omitted.
Afterward, I moved into the room to the administrative director. Then, I won
less free time to ask Ms.Lan about some things in my report. I also ask you
about the sales figures of the company to post more specific because the
network does not have this information. 11:30 a.m, I offered both room and
back.
 Day 6/12:

This week I was finishing my report, I came to the company on the last day of
the internship period. I helped Ms.Lan some records. Just do me just chat with
you. I also gave Ms.Lan look at his report. I bought a few brothers and sisters
invited fruits in the room, thanks advocate, Ms.Lan and his sister helped me
completing the internship, thanks to the company to facilitate the exposure I
can practice. Finally, I say goodbye to everyone and left.
3. Comments
3.1. Responsibilities
- Complete and responsible before the assigned work.
- Presentation and report work with the instructor in the company or
assigned directly.
3.2. Skills and qualifications
Research is understanding consumer response study of individuals as
hearing, seeing, exposure, use of products or services and their reactions to
the method of marketing products or services that case. These reactions have
been studied in the context of the psychological impact of the influence of the
personal characteristics and social environment outside.
Marketing-mix applications: the knowledge of products, pricing,
distribution channels, marketing, collection of marketing tools are now used
to achieve the marketing focus in the target market.
Selling Skills: display goods, convey and write sales letters; monitoring,
debt management Selling, promoting effective sales, communication skills,
negotiation - negotiation in sales , team-building skills in sales
3.3. Future plans after practice
Hopefully next time I'll be more training on marketing skills to be
confident with the workload more and more pressure in the future.

Opportunity to work has actually helped me valuable experience,
knowledge and hone the skills of practical work and in particular, the
opportunity to become full-time employees
3.4. Advantages
More complete knowledge learned at school, the practical application of
knowledge learned in school, and become familiar with using the knowledge
and skills such as marketing products, communicate with customers
The spirit and progressive attitude, attitude to work hard not only hone the
work experience but also create sympathy for his colleagues and the "boss"
anymore. This is helping to boost the level of success in the job.
A dedicated help and guidance of his / her being in company, the elder,
senior help, I was getting used and adapted to new job
3.5. Difficulties
Practice time is quite short , never been elusive business situation of the
company , hard to understand about the company and field operations . Let's
start from the employment service office at your school . The source of
information is limited
During practice at the new company is not so quick to adapt to real-
time work these jobs is limited by his own work she has not had time to guide
and mentor more
Extensive knowledge of marketing , elusive of all, It is a good read ,
but the human capacity is limited . Every day we only have 24 hours to do
everything , so choose what to read , what to read first, what follows to save
time , increase efficiency is a very important thing .
III. Conclusion
In the past few years , with modern life , the life of man is not
constantly improving , although demand for food is no longer an issue as the

top priority , but the year before. People now began to concern the quality of
life , your class itself . Furthermore this is the era of economic development
more businesses sprout , so dress up as demand for services rise , this is an
opportunity for businesses inside the field of business services trade in
general An Tien Company Newly established company is a young company
so difficult in the initial stage of development however the results the
company achieved in recent years is also a good sign . To get results right
from the beginning is because companies have learned the importance of
marketing and focuses on marketing activities , always looking for new
markets , new customers . To date , the company has built its foundation in
manufacturing business professional gift , the market scale is constantly
expanding .
Over time practicing and working at An Tien Company, the author
has been studying , learn about the production - the company's business so
that contribute to finding solutions to improve effective marketing
activities for the company . With the individual authors of theoretical
knowledge and practical on are important , necessary for future work of the
author . The author would like to thank the brothers and sisters in the sales
department has facilitated authors authors during practice and work . In
particular the authors would like to thank , profound gratitude to the
company's director Tran Dinh Trung has created the best conditions to
author internships in companies and thematic complete internship report
now !

APPENDIX
A number of Indexed images product -- the company made
1. Backpack, bag

2. Office products

2. Clothing

LIST OF REFERENCES
1. Nguyen Dinh Khuong, "WTO Vietnam Business opportunities and
challenges of WTO accession", Labour Publishing House, 2006.
2. Syllabus Political Economy Marxist-Leninist, the National Political
Publishing, Ho Chi Minh City, 2004.
3. Duong Huu Hanh, "International business in a global market", Labour
Publishers - Society.
4. Author, Summary of results of customer surveys outside survey.
5. Le Van Tam, "Strategic Management Curriculum", Statistical Publishing
House, Ho Chi Minh City, 2000.
6. Hoang The Head,'' The New Thinking on the market,'' Publishers List
7. Nguyen Cao Van, "International Marketing Curriculum," Education
Publishing House, 1997

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