1. Completed Projects Quick List:
 Automate processof startingmorningservices
o Accessedwhyitemsare notretrievableattimes
o Automatedseveral servicestoensure itemimagesare importedeachmorning
 CompletedDecember2014
 Install WirelessNetworkforCustomerService
o Installedwirelessnetworktoassistcustomerswithmobile questions
o SelectedUbiquiti APtocontrol andmonitoraccess
o Thisis a CharterBiz connectionthatisnot on ourinternal network
 CompletedDecember2014
 Online BankingPlatformConversion
o Provide supportonconversiontoOLBplatform
o Work withcore vendorto ensure smoothtransition
 CompletedDecember2014
 Mobile BankingImplementation
o Provide supportonconversiontoOLBplatform
o Work withcore vendorto ensure smoothtransition
 CompletedDecember2014
 NewATM deployment
o Coordinate installationof ATMsthat accept deposits
o WorkedwithCore Providerandinstallerstoconfigure software andhardware
o Trainedusersonhow to processbatchesfromATMs
 CompletedFebruary2015
 Replace all WindowsXPworkstations
o Replaced15 XP machinesdue toMS End of Life
 CompletedNovember2015
 UpgradedItemProcessingplatformtoImage Centre
o Coordinatedandplannedmajor itemprocessingupgrade
o WorkedcloselywithCore Vendor(FIS) throughall phasesof conversion
o ReplacedscannerswithCanonCR-190s at all locations
o Achievedworkflowefficienciesandelectronicimagingof all items
 CompletedNovember2015
 DesignNewLogoforFarmers & MerchantsBank
o Workedwithmarketingcommitteetodesignnew logo
o Designedlogotopromote stabilityandsecurityaswell asmodernlook
o Createda brandingfriendlylogotobe usedonall marketingitems
 CompletedMay2015
 Redesignand Implementationof New Website
o Workedwithmarketingcommitteetoredesignandimprovewebsite
o MovedhostingfromProfitStarsto GoDaddy
o Saved$100,000 in2015 and $70,000 eachyear movingforward
o Provide more control overmakingchangesandupdatestosite
 CompletedMay2015

2.  Migrate from FISmanagednetworktoAT&T managednetwork
o Workedcloselywithbothvendorstoensure smoothtransition
o Coordinatedthe go-live date andswitchoverforall 8 locations
o Increasedbandwidthtoall locationswhile loweringTCO
 August2015
 Upgrade ShoreTel telephone System
 Upgrade of ShoreTel Conference Bridge
 Implementationof DepositOriginationPlatform
o Installationof DOplatformforgeneratingaccountdocuments
o Installationof signature padsforpaperlesssignature capture
 Completed April2016
 Implementationof BackupSystem
o Completeddue diligenceonvendorsandselectedAlterraNetworks
o Incremental backsperformedat30 minute intervalseachweekday
o Complete nightlybackupuploadedtooffsitedatacenter
o Reportsemailednightlyonstatusof backups
 CompletedJune 2015
 Migrationto Office 365
o ResearchedandselectedvendorforOffice 365
o SelectedAT&Ttofacilitate andhostExchange server
o Decommissioned2003 Exchange serverdue toMS EOL
o Provide userswithgreaterintegrationandaccesstoemail andapps
 CompletedJune 2016
 Upgrade TellerPlus Server
o Replace Server2003 serverdue toMS EOL
o WorkedcloselywithCore Vendortomigrate database
 CompletedFebruary2015
 Upgrade DocumentManagementServer
o WorkedcloselywithCore Vendoronupgrade
o Allowall documentstobe scannedandstoredonthe FDMserver
o Vendorcompletelyredesignedthe backendretrieval of documentsforall banks
o Thiswas a six weeklaborintensive project
 CompletedApril2016
 Implementationof Card@Once System
o Installedcardprinterforinstantissue debitcards
o Work withVendor(Harland) tosolve problems
 CompletedJanuary2016
 Implementationof PatchManagementandAV monitoring
o Completeddue diligenceonvendorsandselectedSafeSystemsforPM
o VendoroverseesMSpatches,AV scansand many software updates
o Portal providesextensive reportsandalerts
o Work closelywithvendortomaximize security
 In Progress
 Complete CyberSecurityRisk Assessment
o Completeddue diligenceonvendorsandselectedTandemtocomplete CSRA
o Productallowsusto save answersandreview assessmentas needed

3. o Thiswill be usedtocomplete ourDR / BIA /BCP
 CompletedApril2016
 Formulate andDevelopBusinessContinuityPlan
o Completeddue diligenceonvendorsandselectedTandemtocomplete BCP
o Robustplatformthatguidesyourthroughthe process
o Storesall documentationonline forglobal access
 In Progress
 DevelopaVendorManagementPlan
o Completeddue diligenceonvendorsandselectedTandemtoperformVM
o Robustplatformthatstoresall pertinentvendorinformation
o Storescontracts,contact info,servicesandvendoroversight
o Providesmanagementwithextensive reports
 In Progress
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