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Avaya Safe School Solution:
How fast can your school respond to an emergency?
Mark J. Fletcher, ENP
Chief Architect Public Safety Solutions
© 2015 Avaya Inc. All rights reserved. 2
An Ugly Reality
© 2015 Avaya Inc. All rights reserved. 33
What does it take to be prepared?
Refined policies
and procedure
audits
Integrated
communications
Mobile
access
Video
surveillance
Location
awareness
Practice
drills
© 2015 Avaya Inc. All rights reserved. 4
US Homeland Security Provides Guidance
Protective Measures for the Third Layer
of Defense (within the school):
! Emergency Call buttons
! Limit number of entry/exit doors
! Site wide public address system
! Emergency plans and procedures
! Emergency equipment at multiple locations
1SOURCE: Primer to Design Safe School Projects in Case of Terrorist Attacks and School Shootings
FEMA-428/BIPS-07/January 2012 Edition 2
The management of risk of extreme events
that may affect a school, such as terrorist attacks
and technological or other manmade disasters,
is a process that includes activities to both identify
the risks and respond to them.1
© 2015 Avaya Inc. All rights reserved. 5
National Electrical Manufacturers Association
Identifies Communication System as a critical component
of the School Emergency Management Plan
Key recommendations include:
! 911 dialing from all school phones
! Announcement volume and intelligibility
! Emergency communications pre-empt
! Visual notifications
! Tamper proof devices
! Emergency broadcast devices
! Authorized silent monitoring
! Notification System Interface
! Visual Notification
© 2015 Avaya Inc. All rights reserved. 6
Leading suppliers of security,
alerting & paging endpoints
Leader in Customer and Team
Engagement Solutions
Best of Breed Partnering for School Safety
ALGO
! 1 Million endpoints 40+ years quality solutions
! SIP and IP audio & visual alerting
CONVEYANT / SENTRY
! 911 On Site Notification Alerting
! Eliminates OPEX for LEC 911 fees
! NG911 Ready now with no future upgrades
! More than 5,000 education institutions worldwide
! Districts can expect TCO savings as high as
$4.12M with Avaya Ethernet Routing switches¹
! IP Office voted TMC Labs Innovation award
winning unified communications platform
! Leader in Unified Communications² with
300,000+ customers in over 1M customer
locations - 95% of Fortune 500
¹Miercom Report: Plug and Play Switches, August 2011,
depicts 1 year savings, commissioned by Avaya
²2014 Gartner Unified Communications Magic Quadrant
Compatibility & interoperability
through compliance testing
End-to-end solution to address
the most pressing needs of
K-12 schools globally
Situational Awareness
Business Engagement
CONTACT:
Dan Wilson, ENP Wilson9@Avaya.com +1 212-373-8519
Mark Fletcher, ENP FletcherM@Avaya.com +1 908-848-2602
© 2015 Avaya Inc. All rights reserved. 7
Evacuation
Addressing Five Areas of Response
Lockout Lockdown
Reverse
Evacuation
Emergency
School building(s) are unsafe,
staff and students leave the
building(s) and assemble at
predetermined points
Examples:
Earthquakes, gas leak, bomb
threat, flood or fire
External threat exists in the
vicinity of the school, while
students are outside of the
school building
Examples:
Return to the school
building after an evacuation
or as an initial procedure
proceeding a Lockout
Normal school operations
continue while monitoring
an event outside of the
school
Examples:
Suspect loose in the
community, weather
related emergency
An immediate threat
inside or directly outside
the school facility
Examples:
Armed intruder or non-
custodial parent inside
the building
Normal school operations
continue while an isolated
emergency is addressed
within the school premises
Examples:
Student medical emergency
that requires first responders
© 2015 Avaya Inc. All rights reserved. 8
Avaya Safe School Solution
Evacuation
Principal dials the
Evacuation
activation code
A bomb threat drill is initiated
© 2015 Avaya Inc. All rights reserved. 9
“This is the Office. Please evacuate
the building. The school is activating
the evacuation procedure. Please
proceed, safely, to the nearest exit.
Staff, please acknowledge.”
Avaya Safe School Solution
Evacuation
A bomb threat drill is initiated
Strobe lights
display a specific
“Evacuation”
flash patternStaff monitors
the evacuation
from the office via
video door controllers
Teachers report student
status to office staff with
Avaya Communicator
© 2015 Avaya Inc. All rights reserved. 10
Drill is complete
Avaya Safe School Solution
Evacuation
Principal dials
Evacuation
deactivation code
An “All clear” is given
and the school
transitions to normal
activities
© 2015 Avaya Inc. All rights reserved. 11
COLLABORATIVE COMMUNICATIONS
MobilityCollaboration
Services
ENDPOINT DEVICES
Paging &
Intercom
School
Security
Bells, Alarms
& Media
A Comprehensive End-to-End Solution
! Enhanced communications
for effectively managing
emergencies
! Immediate access to
critical situational
information
! Fully integrated end-to-end
solution including: building
access control, priority
communication and
emergency management
! Flexible and scalable
deployment models for
schools of all sizes
! Simple management,
reusing of current
infrastructure
COMMUNICATIONS CORE
IP Office Networking
© 2015 Avaya Inc. All rights reserved. 12
Intelligent, Integrated Endpoint Devices
Algo SIP Audio & Visual Alerting Algo SIP Door Access Controls
Algo SIP Application Controller Emergency Buttons & Legacy integration
! PoE SIP endpoints
! Audio and visual incident identification
! Paging, multicasting and hands-free talk-back
! Fully integrated with IP Office & SIP desk phones
! Customizable alert tones, announcements, visual
flashing
! Outdoor rated PoE SIP door access control
and intercom devices
! Audio, Audio/Video and Multimedia options
! Fully integrated with IP Office
! Multimodal remote door control
! Full integration from/to SIP desk and softphones
! Bell Scheduler
application
! Management dashboard
! Music/Media player
! Highly visible and hidden buttons
! Fully integrated with IP Office
! Investment protection in existing infrastructure
! Convert legacy speakers with benefits of SIP devices
8188 8128 8180 1186
8028 8036 8039
! Paging zones and
adapters
! Analog speaker
conversion
8300
8301 with legacy
paging
1202Hidden push
buttons
© 2015 Avaya Inc. All rights reserved. 13
Avaya Data Networking
School / Campus Campus / District Centralized / Hosted
ERS 3500 ERS 4800 ERS 5600
! Cost-effective Gigabit
connectivity for small offices
! Simple installation with IP Office
! PoE+ on all ports
! Plug-and-Play of phones
! High performance, resilient
edge switching
! Low cost core for small networks
! Enterprise-grade features
! Plug-and-Play of phones
! Resilient core, active / active
pair, single logical switch
! Sub-second failover
! Flexibility for varying deployment
models and scaling requirements
Traditional, full featured Ethernet switches
VSP 4000 VSP 8200
! Extend access reach to campus, Metro, or WAN edge
! Capabilities similar to MPLS-based Metro Ethernet devices
! Enterprise-grade features with small form factor
! Low entry cost
! Plug-and-play of SIP End-points
! Resilient DC fabric core, active /
active pair, single logical switch
! Simplified configuration / future
ready
! Simplified HD multicast
Fabric-enabled multi-service / multi-tenant switches
© 2015 Avaya Inc. All rights reserved. 14
Door Controllers
Emergency Button Notification
PC and Mobile Instant Messages
Paging and Alerting
Avaya
Communicator
for IP Office
Manage communications
and emergencies from
mobile devices
Mobile Alerting & Communication
NOTE: IP Office currently supports Avaya one-X Mobile. Avaya Communicator is planned for a future release.
Emergency Activation
and Announcements
Broadcast
Messaging
Emergency
Soft Button
Door Access
Control
Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy.
Avaya Safe School Solutions
Gym	
  
Library	
  
Main	
  Office	
  
Class	
  
101	
  
Class	
  
102	
  
Class	
  
104	
  
Class	
  
105	
  
Class	
  
107	
  
IP	
  Office	
  ERS	
  Switches	
  
(e.g.	
  ERS	
  4800)	
  
Class	
  
106	
  
Main	
  	
  
Entrance	
  
SENTRY	
  MAPS	
  
ALERTING	
  
Algo Communications
Class	
  
103	
  
In conjunction with Safe School partners:
© 2015 Avaya Inc. All rights reserved. 16
Keeping Students and Staff Safe
Risk
assessment
Drills and
communication /
security
systems
Accessibility,
mobility &
reachability
Monitor,
access and
notification
Avaya Safe School Solution: flexibility to meet your needs
School Safety Solutions from Avaya

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School Safety Solutions from Avaya

  • 1. Avaya Safe School Solution: How fast can your school respond to an emergency? Mark J. Fletcher, ENP Chief Architect Public Safety Solutions
  • 2. © 2015 Avaya Inc. All rights reserved. 2 An Ugly Reality
  • 3. © 2015 Avaya Inc. All rights reserved. 33 What does it take to be prepared? Refined policies and procedure audits Integrated communications Mobile access Video surveillance Location awareness Practice drills
  • 4. © 2015 Avaya Inc. All rights reserved. 4 US Homeland Security Provides Guidance Protective Measures for the Third Layer of Defense (within the school): ! Emergency Call buttons ! Limit number of entry/exit doors ! Site wide public address system ! Emergency plans and procedures ! Emergency equipment at multiple locations 1SOURCE: Primer to Design Safe School Projects in Case of Terrorist Attacks and School Shootings FEMA-428/BIPS-07/January 2012 Edition 2 The management of risk of extreme events that may affect a school, such as terrorist attacks and technological or other manmade disasters, is a process that includes activities to both identify the risks and respond to them.1
  • 5. © 2015 Avaya Inc. All rights reserved. 5 National Electrical Manufacturers Association Identifies Communication System as a critical component of the School Emergency Management Plan Key recommendations include: ! 911 dialing from all school phones ! Announcement volume and intelligibility ! Emergency communications pre-empt ! Visual notifications ! Tamper proof devices ! Emergency broadcast devices ! Authorized silent monitoring ! Notification System Interface ! Visual Notification
  • 6. © 2015 Avaya Inc. All rights reserved. 6 Leading suppliers of security, alerting & paging endpoints Leader in Customer and Team Engagement Solutions Best of Breed Partnering for School Safety ALGO ! 1 Million endpoints 40+ years quality solutions ! SIP and IP audio & visual alerting CONVEYANT / SENTRY ! 911 On Site Notification Alerting ! Eliminates OPEX for LEC 911 fees ! NG911 Ready now with no future upgrades ! More than 5,000 education institutions worldwide ! Districts can expect TCO savings as high as $4.12M with Avaya Ethernet Routing switches¹ ! IP Office voted TMC Labs Innovation award winning unified communications platform ! Leader in Unified Communications² with 300,000+ customers in over 1M customer locations - 95% of Fortune 500 ¹Miercom Report: Plug and Play Switches, August 2011, depicts 1 year savings, commissioned by Avaya ²2014 Gartner Unified Communications Magic Quadrant Compatibility & interoperability through compliance testing End-to-end solution to address the most pressing needs of K-12 schools globally Situational Awareness Business Engagement CONTACT: Dan Wilson, ENP Wilson9@Avaya.com +1 212-373-8519 Mark Fletcher, ENP FletcherM@Avaya.com +1 908-848-2602
  • 7. © 2015 Avaya Inc. All rights reserved. 7 Evacuation Addressing Five Areas of Response Lockout Lockdown Reverse Evacuation Emergency School building(s) are unsafe, staff and students leave the building(s) and assemble at predetermined points Examples: Earthquakes, gas leak, bomb threat, flood or fire External threat exists in the vicinity of the school, while students are outside of the school building Examples: Return to the school building after an evacuation or as an initial procedure proceeding a Lockout Normal school operations continue while monitoring an event outside of the school Examples: Suspect loose in the community, weather related emergency An immediate threat inside or directly outside the school facility Examples: Armed intruder or non- custodial parent inside the building Normal school operations continue while an isolated emergency is addressed within the school premises Examples: Student medical emergency that requires first responders
  • 8. © 2015 Avaya Inc. All rights reserved. 8 Avaya Safe School Solution Evacuation Principal dials the Evacuation activation code A bomb threat drill is initiated
  • 9. © 2015 Avaya Inc. All rights reserved. 9 “This is the Office. Please evacuate the building. The school is activating the evacuation procedure. Please proceed, safely, to the nearest exit. Staff, please acknowledge.” Avaya Safe School Solution Evacuation A bomb threat drill is initiated Strobe lights display a specific “Evacuation” flash patternStaff monitors the evacuation from the office via video door controllers Teachers report student status to office staff with Avaya Communicator
  • 10. © 2015 Avaya Inc. All rights reserved. 10 Drill is complete Avaya Safe School Solution Evacuation Principal dials Evacuation deactivation code An “All clear” is given and the school transitions to normal activities
  • 11. © 2015 Avaya Inc. All rights reserved. 11 COLLABORATIVE COMMUNICATIONS MobilityCollaboration Services ENDPOINT DEVICES Paging & Intercom School Security Bells, Alarms & Media A Comprehensive End-to-End Solution ! Enhanced communications for effectively managing emergencies ! Immediate access to critical situational information ! Fully integrated end-to-end solution including: building access control, priority communication and emergency management ! Flexible and scalable deployment models for schools of all sizes ! Simple management, reusing of current infrastructure COMMUNICATIONS CORE IP Office Networking
  • 12. © 2015 Avaya Inc. All rights reserved. 12 Intelligent, Integrated Endpoint Devices Algo SIP Audio & Visual Alerting Algo SIP Door Access Controls Algo SIP Application Controller Emergency Buttons & Legacy integration ! PoE SIP endpoints ! Audio and visual incident identification ! Paging, multicasting and hands-free talk-back ! Fully integrated with IP Office & SIP desk phones ! Customizable alert tones, announcements, visual flashing ! Outdoor rated PoE SIP door access control and intercom devices ! Audio, Audio/Video and Multimedia options ! Fully integrated with IP Office ! Multimodal remote door control ! Full integration from/to SIP desk and softphones ! Bell Scheduler application ! Management dashboard ! Music/Media player ! Highly visible and hidden buttons ! Fully integrated with IP Office ! Investment protection in existing infrastructure ! Convert legacy speakers with benefits of SIP devices 8188 8128 8180 1186 8028 8036 8039 ! Paging zones and adapters ! Analog speaker conversion 8300 8301 with legacy paging 1202Hidden push buttons
  • 13. © 2015 Avaya Inc. All rights reserved. 13 Avaya Data Networking School / Campus Campus / District Centralized / Hosted ERS 3500 ERS 4800 ERS 5600 ! Cost-effective Gigabit connectivity for small offices ! Simple installation with IP Office ! PoE+ on all ports ! Plug-and-Play of phones ! High performance, resilient edge switching ! Low cost core for small networks ! Enterprise-grade features ! Plug-and-Play of phones ! Resilient core, active / active pair, single logical switch ! Sub-second failover ! Flexibility for varying deployment models and scaling requirements Traditional, full featured Ethernet switches VSP 4000 VSP 8200 ! Extend access reach to campus, Metro, or WAN edge ! Capabilities similar to MPLS-based Metro Ethernet devices ! Enterprise-grade features with small form factor ! Low entry cost ! Plug-and-play of SIP End-points ! Resilient DC fabric core, active / active pair, single logical switch ! Simplified configuration / future ready ! Simplified HD multicast Fabric-enabled multi-service / multi-tenant switches
  • 14. © 2015 Avaya Inc. All rights reserved. 14 Door Controllers Emergency Button Notification PC and Mobile Instant Messages Paging and Alerting Avaya Communicator for IP Office Manage communications and emergencies from mobile devices Mobile Alerting & Communication NOTE: IP Office currently supports Avaya one-X Mobile. Avaya Communicator is planned for a future release. Emergency Activation and Announcements Broadcast Messaging Emergency Soft Button Door Access Control
  • 15. Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy. Avaya Safe School Solutions Gym   Library   Main  Office   Class   101   Class   102   Class   104   Class   105   Class   107   IP  Office  ERS  Switches   (e.g.  ERS  4800)   Class   106   Main     Entrance   SENTRY  MAPS   ALERTING   Algo Communications Class   103   In conjunction with Safe School partners:
  • 16. © 2015 Avaya Inc. All rights reserved. 16 Keeping Students and Staff Safe Risk assessment Drills and communication / security systems Accessibility, mobility & reachability Monitor, access and notification Avaya Safe School Solution: flexibility to meet your needs