1. Surovtseva Maria Pavlovna
Female, 23 years, born on 21 July 1991
+7 (911) 754-61-82 — preferred method of communication
m.p.surovtseva@gmail.com
skype: mariashaa
другой сайт: http://about.me/maria_surovtseva
Reside in: Saint Petersburg, m. Komendantskiy Prospekt
Citizenship: Russia, work permit at: Russia
Ready to relocate, ready for business trips
Desired position and salary
Linguist/translator
Career Starters, Students
• Marketing, Advertising, PR
• IT, Internet, Multimedia
Employment: full time
Work schedule: full time
Desired travel time to work: less than hour
650 USD
Work experience — 3 months
October 2014 —
December 2014
3 months
MightyCall
Saint Petersburg, www.mightycall.com
Customer Success Expert
I was providing customer service. My responsibilities were as following:
-inbound/ outbound calls
-email support
-chat support
I had a chance to practice my l-ge and communication skills with customers based in USA, Canada,
Africa, India and etc.
Higher education
2014 Baltic University of Foreign Languages and Intercultural
Communications (BUFLIC)
Foreign Languages, Translation and Translation Studies
Professional development, courses
2012 "cool calls", "body", "coaching", "Skype interviews" , etc.
AIESEC, member in the international project devoted to the professional interships
Key skills
Languages Russian — native
English — I am a fluent speaker
Spanish — I can attend an interview
Resume updated 15 December 2014 at 23:21

2. Further information
About me - hard-working person always striving for exellence
- fast leaner
- responsible and willing to work extra hours
- PC: MS Office (Word, Excel)
Interests: sports, psychology, intercultural communications, theatre and LANGUAGES.
Surovtseva Maria • Resume updated 15 December 2014 at 23:21