1. PERSONAL DETAILS
Name: Sroff Beáta
Nationality: Hungarian
Date of birth: 1 December 1990
Address: Bethlen Gábor utca 43. fsz.4/A, 1071 Budapest, Hungary
Phone: +36 20 289 8719
Email: sroffbea@gmail.com
Marital status: single
Driving licence: B
Languages: Hungarian, English, Russian, Ukrainian
OBJECTIVES
To develop in a dynamic work environment. To meet the employer’s expectations and
demands, and achieve the goals I’ve set for myself.
EDUCATION
2008 – 2013: MSc in international relations and country studies, National University of
Uzhhorod
PROFESSIONAL EXPERIENCE
• 17 May 2016 – present: Salesperson, Silka Fashion – Budapest, Hungary.

2. • Service customers at high standards
• Customer-oriented approach
• 3 April 2015 – 19 March 2016: Salesperson, Assistant Shop Manager, TEZENIS –
Budapest, Hungary.
• Provide customers with comprehensive information about the products
• High-level product knowledge
• Comprehensive know-how of systems used in shops
• Train staff and control work processes
• June 2011 – November 2013: Sales advisor – Uzhhorod, Ukraine.
• Welcome customers, see them around in the shop
• Sell products, service customers attentively at high standard
• Manage payments; excellent product knowledge
• Resolve complaints or requests in a timely manner
• Participate in team work
• June 2009 – April 2011: Hostess, Kilikiya Hotel – Ungvár, Ukrajna.
• Welcome hotel guests and invite them to return when they are leaving
• Escort guests to their reserved tables or find them a table
• Present the menu and daily special meals
LANGUAGES
Hungarian: native
Ukrainian: conversational
Russian: conversational
English: conversational
SKILLS, COMPETENCES

3. • Responsible approach in work
• Ability to adapt
• Positive thinking
• Open-minded to new ideas
• Full cooperation with co-workers
• Attention to detail
• Excellent communication skills
• Problem-solving attitude
• Creativity
• Ability to bear stress
• Responsible social and private conduct
• Customer-oriented approach
• ECDL Certificate