The document provides information to help travelers who do not speak English well when traveling abroad. It discusses common challenges at the airport, hotel, and restaurant and provides sample conversations and phrases for checking into flights, interacting with staff, ordering food, and more. Resources are also listed for additional travel English learning.

1. 1
22 июня в 20-00 по Москве
Английский для путешествий

2. План вебинара
1. Какие трудности возникают у путешественников?
2. Аэропорт
3. Отель
4. Ресторан

3. If you don’t speak the language...
https://www.youtube.com/watch?v=JljZbjpvjmE

4. Я плохо говорю по-английски, поэтому...
1. Меня не поймут в аэропорту / отеле / ресторане и т.д.
2. Я не пойму никого в аэропорту / отеле / ресторане и т.д.
3. Я смогу справиться в стандартных ситуациях, но если что-то пойдет не так - растеряюсь.
4. Вообще не переживаю, путешественнику не обязательно хорошо говорить по-английски

5. Хорошие новости!
1. Большинство ситуаций – стандартные.
2. Во многих случаях от вас требуется только односложный ответ.
3. Современные технологии вам помогут.
4. Practice makes perfect.

6. Airport

7. Airport – Sample Conversation
https://www.youtube.com/watch?v=KbMBGd97EC4

8. Airport – Check In Desk
Questions you will hear at the check-in counter:
May I see your ticket?
Do you have some photo ID?
How many bags are you checking?
Did you pack these bags yourself?
Do you have a carry-on bag? (a bag or purse to take on the airplane)
Do you require special assistance? (example a “wheelchair”)
Would you like a window or an aisle seat? (aisle is pronounced “eye + l”)

9. Airport – Check In Desk
Phrases you have to say
I am flying to…
I have a carry on / I have these bags to check.
Where do I need to go?/What gate am I going to?
Where is the boarding gate?
Is my flight on time? When should I be at the gate?
Where is the washroom/bathroom/restroom?
Can I get a window seat?

10. Airport - Check in Desk
Problems you may hear:
Your baggage is overweight. (Remove some contents or pay a fine).
Your carry-on luggage is too large.
Your flight is delayed.
Your flight has been cancelled. (You must rebook a new flight).
Your connecting flight/connection has been cancelled/is delayed.

11. Airport – Security
Commands and questions at the Security Checkpoint:
Boarding pass, please./ID please. (show your photo ID)
Spread your arms out please. (Put your arms up and out to the sides
of your body)
Take your shoes off./Open your bag./Take off/remove your belt.
Do you have any change in your pockets?/Do you have any metals?
Do you have any food?/Do you have any liquids or medicine?
Walk through. You must dump all food or beverages. (You can’t bring it through the gates.)

12. Airport – Customs
Questions you will hear:
What is your final destination?
What is the purpose of your visit?
How long will you be staying in…?
How much currency are you carrying?
Is there anything in your bags you are not supposed to have?
Do you have anything to declare?

13. Lost Luggage
You will say:
My luggage didn’t arrive with my flight.
I will be staying at…
My contact information is…
You will hear:
➔ What was your flight number?
➔ Did you change airlines?
➔ Were any of your flights delayed?
➔ What was your original departure point?

14. Damaged Luggage
You can say:
I picked up my luggage off of the baggage carousel and noticed that
the handle was broken and some of my clothes were falling out of the
open zipper.
My camera is missing and everything is in disarray.
Will I be compensated for the damage to my luggage and for my
missing camera?
How long will it take for someone to contact me?
You can hear:
That was probably security. They may have searched your luggage.
You can file a claim for anything that’s missing or broken.

15. Airport – Useful Links
http://skyeng.ru/articles/planiruem-aviaperelet-sovety-puteshestvennikam
http://www.teacherjoe.us/TravelAirport.html
http://www.espressoenglish.net/travel-english-conversations-in-the-airport/
http://www.learnenglishfeelgood.com/travelenglish/

16. Hotel

17. Hotel
Phrases you will hear:
Good morning. Can I help you?
A single room for 2 nights, bed and breakfast?
Could I see some ID please?
Could you please fill out this form with your details?
Breakfast is served between … and … in the restaurant in front of the reception.
Here is your key card.
Enjoy your stay.

18. Hotel
Phrases you have to say:
Hello. I have a reservation for a single room / for 2 nights. My name is…
Could I have a wake up call tomorrow at 7 am?
Does the room have Wi-Fi?
When is breakfast served?

19. Problems with the Room
You will say:
Excuse me, my room is unsatisfactory / my room hasn’t been made up.
Can my room get maid service?
The bed hasn’t been made.
There is no soap/shampoo/toilet paper. There are no towels.
Could you please change the sheets?
You will hear:
➔ What’s your room number?
➔ What is wrong with the room?

20. A Mistake in the Hotel Bill
I think there’s some mistake. I didn’t order any pay-per-view movies and I never ordered room service.
And, I didn’t have any spa services, either.
Could I speak to a supervisor, please?
Is it possible that my bill was switched with another room’s?
I have a plane to catch and I don’t have a lot of time. Is there a general manager I can speak to?

21. Hotel – Useful Links
http://skyeng.ru/articles/200-fraz-i-vyrazhenij-dlya-prebyvaniya-v-gostinitse
http://usefulenglish.ru/phrases/at-a-hotel
http://www.learnenglishfeelgood.com/travelenglish/
http://www.english-at-home.com/booking-a-hotel-room/
http://twominenglish.com/video/288-
Making_a_Hotel_Reservation_English_Phrases_for_m.html

22. Restaurant

23. Restaurant – Sample Conversation
https://www.youtube.com/watch?v=Gxd6LshVU8A

24. Restaurant
Phrases you will hear:
What can I do for you?
Can I help you?
Can I take your coat?
Have you booked a table?
How many are you?
Would you follow me, please?
If you wait, there'll be a table for you free in a minute.

25. Restaurant
Phrases you have to say:
I’d like to book a table please.
We are a party of six.
I’ve got a reservation.
A table for two, please.
May we sit at this table?

26. Taking the Order
Can I take your order, sir/madam?
What would you like to start with?
What would you like to drink?
What would you like for dessert?
Do you want a salad with it?
What kind of dressing?
Anything to drink?
Do you want a dessert?
Do you want vegetables with it?
Why don't you try the pizza?
It'll take about 20 minutes.

27. Ordering Food
The menu, please.
What's on the menu?
What's Irish Stew like?
We're not ready yet.
The steak for me, please.
Can you bring me the ketchup, please?
A salad, please.
Do you have wine by the glass?
I'd prefer red wine.
Please bring us another beer.
Could I have chips (AE: French Fries) instead of salad?
I'll have the same.
That's all, thank you.

28. Good to Know
➔ Still or sparkling?
➔ Rare, medium rare, medium, medium well, well done?
➔ Hot, medium, mild?
➔ What sides would you like?

29. The Bill
Can I have the bill (AE: check), please?
This is on me.
Please bring me the bill (AE: check) with my coffee.
I think you've made a mistake.

30. Restaurant – Useful Links
http://skyeng.ru/articles/a-vy-byvali-v-anglijskom-pabe-restorane-ili-kafe
http://www.learnenglish.de/vocabulary/eatout.html
http://www.passporttoenglish.com/Beginning-English/Lesson7/Vocabulary.html
http://www.english-at-home.com/conversations-restaurant/

31. Как можем помочь мы?

32. 25
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35. 44
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