Jonna Pelanti from Labquality shared her ideas in conference "Change, quick!" on April 24th at Tallinn, Estonia.

1. Thinking bigger and bolder:
Transformative power of IT
in a healthcare company
Jonna Pelanti
Change Quick 24.4.2014
1

2. Labquality
 Founded in 1971
 External quality assessment
services, Quality certification
& education services to
laboratories and various
healthcare organisations.
 Turnover 6 M€
 Personnel 40

3. Services:
 External quality assessment for all
areas of laboratory medicine
 High quality controls, calibrators and
reference materials for internal quality
assurance
 Training for healthcare professionals
with the objective of continuosly
improving patient safety
 Quality auditing and certification
services for healthcare professionals.
Only available for Finnish customers.

5.  Competitors ahead on the IT front
 Risk of growth slowing down
 Risk of losing clients to competitors
 Existing programs difficult to tailor
 Modern and well-functioning IT a
must!
Why did we start an IT project?

6.  To develop the production process
 Rid of waste (efficiency)
 Scalabitility (productiveness)
 React to clients’ needs and wishes (flexibility)
 Working in Labquality rewarding (worksatisfaction)
 To create an IT-system that supports the
production
 One unified system
 Best and most modern in the world
 Enable growth and new products
What we set out to do

7.  Functional specifications
started in 2010
 User stories
 Requests for information
 Partner chosen: Nortal
 Project divided into
phases
 Agile development
 LabScala live 28.5.2012
 Now in phase III
development, phase IV
analysis
Solution:
LabScala –
EQA portal