1. CURRICULUM VITAE
Personalia
First names: Marcel François
Surname: Jas
Date of birth: June 10th, 1959
Place of birth: Delft, Netherlands
Nationality: Netherlands/Dutch
Marital status: single
Located: Delft, Netherlands
E-mail: marceljas@ymail.com
Phone: 0031 6 4403 5326
Personal profile
As an employee I have a lot of experience in working in international environments and IT. As a
person I am flexible, fast thinking, helpful, result driven, willing to learn and improve quality of
procedures/protocols. Furthermore, I am able to multitask, have a sense of humor and I am a
good teamplayer.
Working carrier
2003-nov 2011 Verizonbusiness
Job: 24/7 network engineer EMS (Emea Managed Services)

2. Tasks: pro-actively monitoring and repairing customer network failures in all it’s aspects like
working with foreign Telco engineers onsite or remotely, crisis management with the customer,
etc etc. When needed, I acted as deputy duty manager of the 24x7 shift I worked in. The
equipment interfacing the customer networks to our global network existed of various types of
Cisco routers/switches.
In October 2008 my Sr. Manager asked me to travel to Ostrava (CZ) to train 25 24/7 network
engineers. I did this for 3 years and expanded the team to 35 engineers.
2001-2003 Worldcom, later MCI and then Verizon
Job: 24/7 network engineer with GDNO (Global Data Network Operations)
Tasks: pro-actively monitoring and repairing 13 different global networks (i.e. Frame Relay with
Lucent switches, ATM and PIP with Cisco switches) for 2,5 years in Amsterdam. In 2003 GDNO
was relocated to the USA.
1998-2000 IBM
Job: international helpdesk for customer network problems
Tasks: answering the phone in 5 languages, createing e-tickets and addressing the tickets to
the techical support teams. became a teamlead after 6 months, then moved to Access
Management, a technical support team to pro-actively monitor and report problems with
customer routers/networks.
1996-1998 various jobs/projects as a temp
1993-1996 Dutch Ministry of Foreign Affairs, Aliens Section
Job: administrator
Tasks: providing and administrating visa for business and sports people traveling to The
Netherlands

3. 1990–1993 various jobs/projects as a temp
1984 – 1990 Wolf Autparts manufacturer of luxury car accessories
Job: export manager
Tasks: selling car accessories to customers all over the world and attending international trade
shows
1982 – 1984 De Twaalf Gewesten, a daughter company of Aegon insurances
Job: correspondent in the legal advice section for car accidents
Tasks: investigate blame/guilt of car accidents
1979 – 1981 Nationale Nederlanden Real Estate
Job: commercial employee
Tasks: letting and maintaining real estate
Computerskills: Word / Lotus Notes / Excel/ITIL, and a big range of troubleshooting tools.
Many classes in computernetworks like TCP/IP, BGP, EIGRP,PIP
Language skills: Speaking: Writing:
Dutch (native) Good Good
English Good Good
French Good Good

4. German Good Good
Spanish Good Good
Italian Basic/Medium Basic/Medium
Portuguese Basic/Medium Basic/Medium
Czech Basic Basic
References:
Angelo.Matruglio@Verizonbusiness.com
Marcel.Rijnders@Verizonbusiness.com
Jan.Casteleijn@Verizonbusiness.com