1. Marceleno J. Paez
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EXECUTIVE SUMMARY
Over 30 years experience as Office Administrative Professional offering skills in database
management and proofreading. Strong planner and problem solver who readily adapts to change,
works independently or as part of a team. Excellent public speaking and presentation skills. Able to
manage competing priorities and meet tight deadlines without compromising quality.
SKILLS AND QUALIFICATIONS
Project Management Quality Verification; Process Data/Data Mgmt; Liaising with Clients
and Vendors; Business Communication
Technical/Computer 95% Accuracy State of MN Data-Entry Exam ; Spreadsheets/Reports;
MS Office Suite; Adaptability to New Software and Procedures;
Database Administration & Management
Interpersonal Problem Solving; Quality Verification; Excellent Verbal and Written
Communication Skills; Leadership and Guidance; Thorough
Volunteer/Non-profit Community Fine Art Project; University Student Mentor –
Metro Area Community Colleges/River Falls Area Colleges
1990 – Present
Feed My Starving Children – 2014 – Present
Phipps Center for the Arts – Producer, Stage Manager, Drama
Council Member; 1990 – Present
PROFESSIONAL EXPERIENCE
Menards – West Saint Paul, MN (PT)
Inventory/Sales Associate
January 2015 – Present
 Utilized strong organization and attention to detail skills to improve electrical
departmental inventory management
 General Manager and departmental manager have stated my tenure has significantly
made a noticeable improvement in their inventory management
Rels Valuation – Bloomington, MN (Temp)
Mortgage Processing Analyst
July 2015 – March 2016
 Provide follow-up customer service consistently and thoroughly with assigned
vendors
 Work with transaction files to ensure key information is complete and accurate
 Assist Operations Center teammates in determining best approach from appraisal
product delivery and turnaround

2. Wells Fargo – Eagan, MN (Temp)
Loan Service Specialist III
April 2015 – March 2015
 Organized and delivered a high volume of loan documents to loan service specialists
 Processed all incoming loan documents per the Wells Fargo document production
process of scanning, recording and final archival delivery
Blue Cross Blue Shield – Eagan, MN (Temp)
Maj. Accounts Administrator
September 2014 – February 2015
 Working with group and member accounts to update the status of their account per
their latest action.
 Daily data entry comparison work/proofreading in accordance with the Blue Cross
membership information system
 Participated in multiple special projects as requested by co-workers in the in the
major accounts department
Tower Watson – Bloomington, MN (Temp)
Mail Office Specialist
October 2014 – November 2014
 Participated in a major open enrollment employee benefit election mass mail
processing of over 150 different company benefits. Daily tasks included prepping,
scanning, and performing final quality checks on all documents
Thomas Reuters – Eagan, MN
Office Administrative Mgmt
June 1979 – January 2010
 Served as the project leader for Westlaw Social Security Numbers data cleanup
 Participated in the Manila Transition Initiative which shifted the entire publication
process with the goal of helping Manila become independently responsible and able
to deliver high quality work
 Coordinated with global vendors to maintain quality by identifying and resolving
production issues
 Maintained detailed audits for processed databases on a weekly and monthly basis
that met departmental financial standards and procedures
 Conducted daily data entry in departmental spreadsheets for auditing and schedule
verification purposes
ADDITIONAL EXPERIENCE
 Seasonal Test Scorer- Questar- Apple Valley, MN. – May 2014
 Claims Adjuster- Prudential/ Adecco- Woodbury, MN. – February 2014
 Editorial Assistant- Thomson Reuters- Eagan, MN. – 1995 – 2005
 Data Entry Specialist RTW – Bloomington, MN - August 2014 – October 2014
EDUCATION
 Bachelor of Arts Degree – Business Administration St. Mary’s University 2009
 Associate of Arts Degree- Liberal Arts Inver Hills Community College 1991