Microsoft Certified in 2008r2. Hardworking and dedicated individual. Ability to work independently and take initiative to improve customer support. Hands-on software and hardware troubleshooting experience. Strong interpersonal and organizational skills. Strong communication skills – verbal/written.

1. Manmeet Singh
Unit 15, 116 Second Avenue, Kitchener, ON N2C 1N5
Phone: 226-791-2391 Email: msingh1928@gmail.com
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Highlights:
 Microsoft Certification in Windows Server 2008 Network Infrastructure, Configuration
(073-642).
 Pursuing for Microsoft Certification in Installing and Configuring Windows Server 2012
R2 (70-410).
 Worked on different projects, implementing cisco meraki (switch/router/virtual servers
on vmware).
 Work well independently and as a team member.
 Initiative and ability to research problems independently.
 More than three years of international work experience in Information Technology.
 Committed and dedicated for his work and interest in learning & improving his skills.
 Hands-onsoftware andhardware troubleshootingexperience.
 Volunteer for i) Accessibility Services for Students, ii) Respect Campaign and
iii) International Education Office.
 Experience documenting and maintaining configuration and process information.
Work Experience:
IT Technician/Help Desk Technician (July, 2015 to April 2016)
Reis Information System - Kitchener, Ontario, Canada
 Provide IT support to customers over the phone and onsite.
 Work experience with DHCP, DNS, Group Policy and Active Directory.
 Work with team on Projects such as Virtualizing of Windows Server 2003, 2008R2 and
2012R2.
 Provide IT support to Booster Juice IT (Canada).
 Installation of Hardware and software configuration for workstation and Servers (Think
server, IBM).
 Microsoft Office Applications and Backup/recoverysystems.
 Knowledge of Blackberry and Android mobility solution.
 Knowledge about Server Virtualization using Hyper-V and Vmware vSphere.
 Worked with Cisco Switches Layer 2 Switches, Layer 3 Routing and Meraki
Router/Switches.
 Knowledge of IBM and Lenovo storage system (SAN,NAS).
 Worked with storage craft and Image manager backup system.
 Knowledge of VPN using cisco vpn.
 Installing network printer and providing support for printer issues.

2. Manmeet Singh
Unit 15, 116 Second Avenue, Kitchener, ON N2C 1N5
Phone: 226-791-2391 Email: msingh1928@gmail.com
_____________________________________________________________________________________
2
 Knowledge of Office Outlook troubleshooting and taking backup.
Internship (Feb, 2015 to June 2015)
Reis Information System - Kitchener, Ontario, Canada
 Knowledge of Windows 7, 8.1 and 10 operating system.
 Knowledge of Trend security for endpoints.
 Knowledge of Solar wind Nable remote monitoring software.
 Provide IT support to customers over the phone.
Student Life Intern (Sep, 2014 to March 2015)
Student Life – Conestoga College, Doon Campus, Kitchener, Ontario, Canada
 Perform office support services.
 Facilitate events and information session for student voluntaries about next event.
 Writing Blogs for Student Life.
 Participate and organized student activities, events.
Information Technology and Microsoft ERP Technician (Oct, 2011 to Oct, 2012)
ATO (I) LTD – Kolkata, WB, INDIA
 Managed a team of 10 to complete project deliverables.
 Maintained the infrastructure in good condition throughout the project.
 Managed ERP system and server.
 Worked on Active Directory and Group policy.
System and Network Engineer (Sep, 2010 to July, 2011)
Aptech Hardware Networking Academy
 Managed academy infrastructure and create new network as required.
 Configure PC Hardware for workstation and Servers.
 Microsoft Office Applications.
Freelancer (System Support) (Nov, 2007 to Aug, 2010)
 Customer support for technical problems.
 Responsible for developing and implementing solutions.
Associate (Oct, 2006 to July, 2007)
Wipro LTD (HP Voice Kolkata)
 Assisted customers with inquiries, including planning orders and clarifying order
information.
 Provide clients product recommendations and specifications.

3. Manmeet Singh
Unit 15, 116 Second Avenue, Kitchener, ON N2C 1N5
Phone: 226-791-2391 Email: msingh1928@gmail.com
_____________________________________________________________________________________
3
 Assisted clients with technical problems remotely.
Education:
 Entrepreneurship post graduate certificate from Conestoga College, Kitchener, ON
(2015)
 Project Management post graduate certificate from Conestoga College, Kitchener, ON.
(2014)
 Advanced Diploma in Hardware and Network Administration from CMC LTD , Kolkata,
West Bengal, India (2011)
 Microsoft Global Certification in Windows Server 2008 Network Infrastructure,
Configuration (073-642) (2009)
Volunteer Experience:
Conestoga College (2013-2015)
Accessibility Services for Students with Disabilities
 Assisted students to engage with the college community and external community.
International Student Education
 Provide support with the delivery of information sessions on post-secondary/degree
programs. Assisted new international students by delivering presentations during
Orientation and ELS using my communication skills to help them become acquainted
with the college and Canada.
Student Life
 Assisted with organizing Welcome Back Day event and other activities.
 Organized and managed the Bhangra (Cultural Dance form of Punjabi’s) group of 12
volunteers and motivated them to perform in a group on Cultural Week Opening
Ceremony.
Elected in Board of Governors Committee as Student Representative
 Decision making and approving new policy’s needs to be implement in college with
other board members.