1. CURRICULUM VITAE
Kiran Kumar K
Email Id: kkirankumar8123@gmail.com
Ph no : +91-8123509394
A Challenging Career in a reputed organization which will help to develop my
abilities and skills, along with sharing the knowledge with the team members for
the better Team work.
Bachelor of Engineering (ECE) in GEC, with an aggregate of 65.27%,
affiliated to VTU, during the period 2011-2015.
Department of PU Education in Vivekananda PU College, Mysore with
61.33% in the year 2011
SSLC Education in Vijaya high school, Mysore with 68.48% in the year
2009
Project name: Cellphone Based Intelligent Counterfeit Teller
Functionality: Identifying fake currencies.
Description: A novel idea that enables the detection of counterfeit
currency by anyone, anytime, anywhere, power from the phone battery
for processing sensor signals. Concepts of Image Processing, Signal
Processing are used for checking genuineness of currency as per RBI.
Worked as a Technical Support Engineer in WIPRO INFOTECH
(Global Service Management Center), Mysore from August 2015 to
August 2016.
CAREER OBJECTIVE:
EDUCATIONAL QUALIFICATION:
WORK EXPERIENCE:
Project Profile
2. ROLES & RESPONSIBILITIES:
• Handling Incident and Service Requests.
• Used E Helpline as a Basic Ticketing Tool for Logging Customer
Complaints.
• Troubleshooting Desktop/Laptop related issues
• Handling L1 Application Support on Citrix, POS
• Basic Knowledge in Management of Window based network Infrastructure
(DNS, DHCP).
• Acknowledge Customer Emails as like standard format
• Prepare Reports on daily, weekly, monthly basis.
• Involved in the Installation of Applications like IBM Lotus Notes MS Office,
Open Office, Libre Office, Adobe Reader, Flash Player, VLC Media Players,
Java Application, Symantec AV and related trouble shooting in both
Windows XP and Windows 7.
• Involved in the Installation of Peripherals Like Printers and Scanners and
related trouble shooting in both Windows XP and Windows 7
• Resolving Issues related to Laptop and Desktop Domain Configuration and
related issues in both Windows XP and Windows 7
• Sometimes involved in the Installation of Wi-Fi, Touch Pad and all Drivers
for Laptop Users.
• Used Net Meeting, LANDesk, RDP and Team Viewer Applications to take
remote of User PC.
Completed CCNA R&S (Course) from Linux Academy, Mysore.
Pursuing MCSE (Course) in Linux Academy, Mysore.
Trouble shooting various kinds of Operating Systems like windows 7, server
2008 & Software.
Routing Protocols: Static, Rip, Rip v2, OSPF, EIGRP.
Switching Concepts: STP, VLAN, VTP and Inter-VLAN.
Basic configuration knowledge on CISCO 2600, 2500, ME3400 Switches and
EXPOSURES:
CERTIFICATIONS:
3. Routers.
Preparing, updating and maintaining various data.
Providing Technical Support for Virus Protection, data sharing.
Ability to work in teams and as well as individual.
Good analytical skills.
Smart working, Quick learner.
Positive Attitude.
Webcasting volunteer in polling station in the parliament election-2014.
Won 1st
prize in the college cricket tournament.
Successfully completed on job training with distinction and got OJT certificate in
Wipro InfoTech.
Name : Kiran Kumar K
Father’s Name : Krishna P
Date of Birth : 25/01/1994
Gender : Male
Languages Known : Kannada, English, Hindi, Telugu and Tamil
Hobbies : Playing cricket, listening to music
Permanent Address : #205, Chamundeshwari Nagar, Belavadi Post,
Mysore -570 018
STRENGTH:
EXTRA CURRICULAR ACTIVITIES:EXTRA CURRICULAR ACTIVITIES:
PERSONAL PROFILE:
DELCLARATION:
4. I hereby declare that the information furnished above is true to the best
of my knowledge and of my belief.
Place:
Date: (Kiran Kumar K)