Mohammad Nawaz is a resident Linux engineer with over 10 years of experience in IT support roles. He has extensive experience installing, configuring, and troubleshooting both Windows and Linux systems. His resume details his work history supporting various clients and projects in both helpdesk and engineering roles. He has qualifications in hardware, networking, Windows administration, and Linux administration.

1. CURRICULUM-VITAE
MOHAMMAD NAWAZ
Mail ID: Nawaz8smile@yahoo.com
Mobile: -09310812502
K-block, House No.1695/19,
Sangam Vihar, Near MCD School, New Delhi-110080
Career Objective__________________________________________________________________________
To work in an organization for the development of my skills, to contribute in Company’s success and knowledge
to have symbiotic relationship with the company where I can put all my efforts to Company’s growth.
Experience Summery______________________________________________________________________
 Linux & Windows support.
 Working on Cent OS, Linux (RHEL 6 and 7) Ubuntu and his commands.
 Monitor Linux servers (Storage, Connectivity, Logs).
 Working on Windows and Windows Server / Active Directory .
 Knowledge of Virtual Softwares (Oracle VMware, VMware Workstation, VPN Microsoft Virtual PC).
 Thunderbird, MS-Outlook 2003 to 2010 Configuration, troubleshooting and taking backup.
 Troubleshooting skills in Computer H/W, Thin Clients & Network components.
 Performing Administrative task like creating user accounts, maintaining user’s profiles, lock unlock logs checking in
AD, provide domain user right and security (Both Windows and Linux platforms).
 Network Knowledge of TCP/IP.
 Knowledge of Windows 98, Windows XP, Windows 7,8, Vista, Windows 2003 server, CentOS, Linux.
 Installing, configuring, administrating and troubleshooting computer hardware, software and Internet streams.
TECHNICAL QUALIFICATION:-
 Diploma in Hardware & Networking from Oxford Institute South Ext. 2006-07
 Diploma in MCSE from Rooman Institute of Technologies South Ext.1-2007
 Diploma in CCNA from Rooman Institute of Technologies South Ext.-12008
 Done RHEL7 (Linux 7) From Network Nuts South Ext.1-Nov 2014 to June 2015
 Now preparing for Red Hat certification on RHEL7.
ACADEMIC QUALIFICATION:-
 BCA from Shobhit University Meerut, UP. 2014
 12th
from CBSE Board with Second Division.2006
 10th
from NIOS New Delhi with First Division 2003
EXPERIENCE
3i-Infotech Consultancy Services Ltd. Jan 2016 Till
Designation-Resident Linux engineer.
Project:- Center for Railway Information Systems (CRIS)
 Install Linux, Ubuntu, CentOS Severs and related applications.

2.  Daily Monitoring Network storages, Application servers, VM/LVM server and Local connectivity.
 Making BASH script with Crontab and implement on server as per requirement.
 Configuring client mails on Thunderbird, MS Outlook 2007-2013.
 Giving the Permission for appropriate user on directories.
 Taking care of CA tickets related to various Unix,Windows,MAC issues.
 Provide Remote user support by remote softwares Team Viewer, 2X, Ammy Admin.
 Installing and Provide support for Linux, MAC and Windows related issues.
 Installing & configuring file servers like NFS, HTTP & FTP for remote sites.
 Working on Internal and external tickets those included providing permission on different applications (IMIS,mail
server), user access on specific servers.
 Manage users ID and permission for application server.
 Maintaining the servers application and his storage and Networking connectivity.
 Take care of warranty and AMC Hardware related issues.
 Dealing with concern Vendors for IT related calls.
Clay Telecome Pvt.Ltd Feb 2015 to Nov 2015
(10 Months)
Designation:-Windows and Linux Engineer
 Install and manage Windows and Linux systems.
 Monitoring Network storages, Application servers, VM server and Local connectivity on daily basis.
 Manage Domain user related issue.
 Manage Central Antivirus (McAfee) and its issues.
 Configuring Microsoft outlook (2007-20010) and troubleshooting.
 Provide remote support to different locations support to different locations (Gurgaon, Ahemdabad,Chennai,
Bangalore, Pune). Create and manage new users, Email IDs etc, and resolve company’s IT related problems.
 Provide Software, Hardware, Network Support and Operating System support to all company locations.
 Giving remote support through Remote Desktop, WebEX, Team Viewer, SharemyPC, Ammyy Admin.
 Responsible for all kind of troubleshooting in internal Hardware and software issue (Delhi head office)
 Manage the widows server 2003, 2008, Antivirus server, As par company given the permission to the users access
the share files and folders and other desktop Related Problem, Mail configuration & troubleshooting; backup.
 Installations of Linux (RHEL7) CentOS (6.3, 6.6 and 7)
 Installation of required software by RPM and YUM.
3i-Infotech Consultancy Services Ltd. Dec 2013 to Feb 2015
(1 Year and 2 Months)
Designation- Windows and Linux Support Engineer
Project:-CRIS (Center For Railway Information System)
 Central IT Service Helpdesk.
 HandlingResolving Hardware and Software issues.
 Preparing reports like: Monthly call report, Weekly Call Report, Daily Call report, Pending Call report.
 Regular tracking on Pending Incidents.
 Assigning calls to the Engineers.
 Preparing Daily pending call report.
 Preparing Daily Call Analysis Report.
 Opening tickets in call logging tool/Ticketing system (I-Enable).
 Vendor Interaction.
 Managing Mail communications.
 Follow up with Respective stake holders.
 Co-ordination with resolving agencies (internal & external) for resolution of tickets.

3.  Provide assistance, as requested, for second and third level support issues.
 Monitor Application Server and Database Server (Linux) performance like Hard Disk, Network and processor
performance and maintain weekly report.
 Run scripting on Database server (Linux) like daily, weekly and as per requirement.
 Working on Vim editor.
 Using TOP command for Monitoring Linux Servers.
 Installations of Linux (RHEL 6/7) CentOS (6/7), and troubleshooting.
CMS
July 2013 December 2013
Designation:-BMC Technical Helpdesk (5 Months Contractual)
& Project commander.
Project:-Parametric
 IT Service Helpdesk
 Installation and maintenance of AD, DHCP, PROXY Servers.
 Ticketing system on BMC Tools.
 Take care escalation regarding engineer availability and Technical issues.
 Manage engineers attendance.
 Making Daily updates for the project.
 Giving remote support through Remote Desktop & WebEX.
 Troubleshooting Local software and services issues (Server, Proxy, Admin, Client PCs.) LAN & WAN connectivity
remotely or verbally.
3i-Infotech Consultancy Services Ltd. April 2011 to June 2013
Designation- IT Executive (2 year and 2 months)
1. Project:- Jeevan
 Central IT Service Helpdesk
 Logging call for Hardware issues.
2. Project:- Mother Dairy
 Central IT Service Service Helpdesk.
 Windows and Linux support.
 Monitor Application and Database (Linux) servers in local DATA CENTER.
 Giving remote support through VNC & Team viewer.
 Take care of Internet and proxy services issues.
 Preparing reports like: Monthly call report, Weekly Call Report, Daily Call report, Pending Call report
 Regular tracking on Pending Incidents.
 HandlingResolving Hardware and Software issues.
 Assigning calls to the Engineers.
 Preparing Daily pending call report.
 Preparing Daily Call Analysis Report.
 Opening tickets in call logging tool/Ticketing system(I-Enable).
 Vendor Interaction.
 Managing Mail communications.
 Follow up with Respective stake holders.
 Co-ordination with resolving agencies (internal & external) for resolution of tickets.
 Provide assistance, as requested, for second and third level support issues.

4.  Provide support when client calls are escalated.
 Troubleshooting Local software issues (SAP, Outlook, AD, Data card) LAN & WAN connectivity remotely or
verbally.
D-Link India Ltd, November 2009 – March 2010
Designation –Jr. Network Engineer (RMA) (5 months) Contractual
 Firmware up-gradation of D-Link products ADSL Router, Switches and Modems.
 Troubleshooting Hardware and Networking Products e.g. soldering, check to multimeters and replace.
 Testing, Installation, debugging and providing technical support to D-Link Network Products.
 Configuration of wireless products (GLB, DIR-300, ADSL etc).
ALISHA SYSTEM PVT LTD, March 2007 to August 2009
Designation-Desktop & Networking Engineer. (1 years and 6 months)
 Management of service.
 Instillation of software’s
 Product recycling for the purpose of service.
 Troubleshooting of all kind of Hardware Problems.
 Basic concepts of Hardware & Networking products,
 Such as assembling desktop, laptop, printers, LAN, WAN, Wireless, Interface Converters etc.
 Setup of all these products.
PERSONAL DETAILS: -
Father’s Name : Late Mr. Abdul Barkat
Mother’s Name : Mrs. Kamrun Khatun
Date of Birth : 17October 1990
Gender : Male
Marital status : Married
Nationality : Indian
Languages Known : Hindi, English and Urdu
PAN No. : ANJPN7743D
Passport : Yes
Hobbies : Painting, Playing Chess, Watching animated movies.
Declaration__________________________________________________________________________
I hereby declare that all the particulars stated in this CV are true to the best of my knowledge and belief.
Date:-
Place: - (Mohammad Nawaz)