The document discusses information technology disaster recovery management. It defines disaster management as organizing resources to deal with humanitarian aspects of emergencies. IT disasters can be natural, like floods or earthquakes, or man-made, like cyber attacks. Examples of past IT disasters that impacted businesses and organizations are provided. The document outlines different levels of disaster recovery from no plan to fully redundant "hot sites." It describes types of disaster recovery solutions and provides an ideal structure for an IT disaster recovery plan.

1. Presented by
Mr. Manish Tripathi ( I – 15-18-19)
Thakur Institute of Management Studies
&
Research
(Sunday 1 October, 2017)
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Information Technology Disaster Recovery Management

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3. DISASTER MANAGEMENT
• DM is the organization and management of
resources and responsibilities for dealing with all
humanitarian aspects of emergencies—
preparedness, response, and recovery—in order to
reduce the harmful effects of all hazards, including
disasters.
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4. IT DISASTERS
• Natural disaster
A natural disaster is a major adverse event resulting from
the earth's natural hazards. Examples of natural disasters
are floods, tsunamis, tornadoes, hurricanes/cyclones,
volcanic eruptions, earthquakes, heat waves, and
landslides, asteroid hitting the Earth.
• Man-made disasters
Man-made disasters are the consequence of technological
or human hazards. Examples include stampedes, urban
fires, industrial accidents, oil spills, nuclear explosions,
nuclear radiation, acts of war, catastrophic global
warming, nuclear war, electric grid failure and
bioterrorism.
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Examples of IT disasters

6. IT DISASTERS
• Bank of England hardware failure: UK investors
were left in the dark in when the BofE had to
resort to using back up systems due to a technical
failure.
• Walmart’s electronic bargains: shoppers logging on
to Walmart’s website thought they’d bagged a
bargain when they managed to buy computer
monitors and projectors – valued at $500 – for as
little as $8.99. The retailer blamed IT glitches
causing data discrepancies.
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7. IT DISASTERS
• NHS: a computer meltdown at Scotland’s biggest
health board led to 500 operations and
appointments being postponed. A major IT glitch
with NHS Greater Glasgow and Clyde’s servers
meant doctors and nurses were unable to access
vital patient information. Luckily no patient lives
were endangered during the system failure.
• Natwest system failure: the highstreet bank ran
into problems earlier this year when system
glitches caused chaos, denying ATM, chip and pin
and internet banking facilities to customers
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8. IT DISASTERS
• Sabre travel booking system: the global travel
industry was thrown into chaos during the peak of
the school holiday season when Sabre’s worldwide
reservation system – deployed by over 300 airlines
– went down, causing cancellations and delays for
hundreds of thousands of passengers despite the
system being offline for less than three hours
• BlackBerry blackout (2011): For four days in
October 2011, more than 35 million users were
unable to access their email or browse the Web
due to a service outage.
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10. LEVELS OF DISASTER RECOVERY
• No disaster plan at all
• No disaster plan, but good backup procedures
• A disaster plan, with no resources in place
• A 'cold site' disaster recovery solution
• A 'split site' disaster recovery solution
• A 'warm site' disaster recovery solution
• A 'hot site' disaster recovery solution
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Types of disaster Recovery Solutions

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Disaster Recovery Plan

16. DISASTER RECOVERY PLAN (DRP)
• A documented process or set of procedures to
recover and protect a business IT infrastructure in
the event of a disaster. Such a plan, ordinarily
documented in written form, specifies procedures
an organization is to follow in the event of a
disaster.
• It is "a comprehensive statement of consistent
actions to be taken before, during and after a
disaster“.
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17. IDEAL STRUCTURE FOR AN IT DISASTER RECOVERY PLAN
1. Develop the contingency planning policy statement
2. Conduct the business impact analysis (BIA)
3. Develop recovery strategies.
4. Develop an IT contingency plan.
( Disaster Recovery Plan Template)
1. Plan testing, training and exercising.
2. Plan maintenance.
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