1. in
Canada
Presented by
Mr. Manish Tripathi ( I – 15-18-19)
Thakur Institute of Management Studies
&
Research
(Saturday 11 February, 2017)
2. “Infosys is a global leader in technology services and
consulting. We enable clients in more than 50 countries to
create and execute strategies for their digital transformation.
From engineering to application development, knowledge
management and business process management, we help our
clients find the right problems to solve, and to solve these
effectively.”
3. INTRODUCING INFOSYS
• Founded: 2 July 1981
• Founders: N. R. Narayana Murthy, Nandan Nilekani
N. S. Raghavan, S. Gopalakrishnan, S. D. Shibulal, K. Dinesh,
Ashok Arora
• Initial capital: ₹10,000 ( $250 )
• Headquarters: Bangalore
• Key people: Vishal Sikka (CEO & MD)
• Services: IT, business consulting and outsourcing services
• Revenue: US$9.75 billion (2016)
• Operating income: US$2.375 billion (2016)
• Profit: US$2.052 billion (2016)
• Number of employees: 197,050 (August 2016)
5. ABOUT FINACLE
• Finacle is a core banking product developed by
Infosys that provides universal banking
functionality to banks
• Initial release: 1999
• In August 2015, Finacle became part of EdgeVerve
Systems Limited, an Infosys subsidiary
• Finacle is the choice of banks across 94 countries
and serves 16.5 percent of the world’s banked
population
• Serve over 450 million customers
6. ABOUT FINACLE
• Finacle was positioned as the leader in Gartner Magic
Quadrant for International Retail Core Banking in
November 2014, ahead of SAP and Temenos
• IDC Financial Insights released in its new IDC
MarketScape report, and noted Infosys-Finacle as a
"leader“
• Finacle Mobile Banking and e-Banking solutions were
rated as ‘Best-in-Class’ for security and
authentication capabilities and enterprise support, in
a report published by CEB TowerGroup analysts
• Finacle was identified as a long term leader by
Forrester for offering comprehensive banking
functionalities
13. INTRODUCING CANADA
• A country in the northern half of North America
• Ten provinces and three territories extend from the Atlantic
to the Pacific and northward into the Arctic Ocean
• The world's second-largest country by total area and the
fourth-largest country by land area
• The majority of the country has a cold or severely cold
winter climate, but southerly areas are warm in summer
• Capital: Ottawa
• Largest city: Toronto
• Official languages: English and French
• GDP 2016 : Total $1.672 trillion(15th)
• Per capita: $46,199 (20th)
14. BANKING SECTOR IN CANADA
• Banking in Canada is widely considered one of the safest
banking systems in the world, ranking as the world's
soundest banking system for the past six years according to
reports by the World Economic Forum.
• Released in October 2010, Global Finance magazine put
Royal Bank of Canada at number 10 among the world's
safest banks and Toronto-Dominion Bank at number 15
• Canada’s banks, have over 8,000 branches and almost
18,000 automated banking machines (ABMs) across the
country
• Canada has the highest number of ABMs per capita in the
world and benefits from the highest penetration levels of
electronic channels such as debit cards, Internet banking and
telephone banking
15. BANKING SECTOR IN CANADA
• The five largest banks in Canada are:
Royal Bank of Canada
Toronto Dominion Bank
Bank of Nova Scotia
Bank of Montreal
Canadian Imperial Bank of Commerce
• Notable second tier banks include ATB Financial, Canadian
Western Bank, National Bank of Canada, Laurentian Bank,
the Desjardins Group , HSBC Bank Canada, and Tangerine
Bank.
• These second tier organizations are largely Canadian
domestic banking organizations
• Insurance companies in Canada have also created deposit-
taking bank subsidiaries
17. STRATEGIES FOR LAUNCHING FINACLE IN CANADA
• A Canadian local with MBA in finance from a leading
university, speaking both English and French and banking
experience will be appointed CEO
• He or she will report to CEO of USA
• Head office will be opened in Toronto
• Firstly any second tier bank will be approached and in a
strategic decision Finacle will be offered at free/
competitive/ deferred payment/ pay as you use or other
convenient business model
• This success story will be widely published in banking
magazines, new papers and at other platforms where top
banking decision makers interact which will help to get
more customers
19. PRODUCT
• Finacle will be promoted as world class core
banking product
• The product already includes support for all
languages like French, so no customization may
be required
• If desired, separate modules may be developed
to meet the Canadian regulatory of particular
customer expectations
20. PRICE
• For the Initial first company the pricing policy
will be liberal
• After the successful implementation of the
Finacle, for the subsequent clients the pricing
policy will be in line with the global pricing
model and also consider competitor pricing
21. PROMOTION
• The first successful implementation and its
benefits derived will be widely promoted in
banking sector magazines, new papers, other
appropriate forums
• Certified Finacle professional training programme
will be launched to create brand awareness
• Educational messages to promote banking
• Sponsorship of banking related events like safe
banking award, etc.
• Sponsor banking best practices case studies
• Handbook on banking
22. PLACE
• The product will be installed by sending the IT
professions from the Toronto head office and
also from US as and when required
• Customer support in English will be through
existing US support channels
• Customer support in French will be through
existing channels of support like those being
offered to customers of Albaraka, Morocco
23. PROCESS
• Existing product delivery and customer support
process will be used
• Processes will be modified to suit the Canadian
banking regulation
• The culture and preference of Canadian will be
kept in mind
24. PEOPLE
• The CEO will be a Canadian with MBA in
finance with banking experience and speaking
both English and French
• Front facing marketing people will be Canadian
• Product delivery will be done by the Canadian
professionals with the help of US professionals
• For the high end support, Indians professions
may be used
25. PHYSICAL EVIDENCE
• Center of banking excellence will be opened in
leading University or Business school
specializing in finance
• In the center, state of the art banking
environment will be created
• Environment exceeding the customer
expectations
• Simulating a real bank experience
• The Finacle demo will be offered to customer