2. Introduction
• Three people have to cross a valley from left side to the right side of
valley.
• There is fixed distance between two edges of the valley.
• Crossing the valley neither by jumping or by walking on a pole placed
on the two edges.
3. Process flow Diagram
• Total number of 9 steps required for crossing valley.
• Roles
Pull Down
Fulcrum
Hanging in air
Carry
Safety Levels
Half safe
Unsafe
Safe
4. Pictorial representation of the process
Job of A: Discoverer or Risk Taker
Job of B: Jobber B is follower. Comparatively, Jobber B’s job
is less risky compared to Jobber A .
Job of C: Jobber C will follow fore walkers in crossing the
valley. Comparatively , Jobber C’s job is less risky
compared to Jobber B and Jobber A.
5. Requirements to complete the task
• Total number of 9 steps required for
crossing valley.
• Roles : Three people change their roles
• Technical requirement
Strength of the pole,
Creating marks on the pole
• People Competencies
Training
Physical drill
Cooperation
Coordination
• Motivating the people
• Principles that need to be kept in mind :
• The factors viz., ‘Physical stamina’,
6. Important features of the action plan
ONE - Two full persons equivalent
were ensured to be steadily based
themselves on valley edges. And
only one person equivalent was not
steadily based on. Every time FOUR
legs are bearing the load of one
person.
TWO - All the three people do same
and equal work but the sequence of
the work varies among the same
three persons. This variation in
distribution of work has its own
implications for the individuals.
THREE: Making the physical
stamina of people irrelevant in
crossing the valley.
Sum total of total tasks, burdens and responsibilities
that are shared by the three people is equal.
7. Requirements
• Understanding the nature of people’s
contributions like co operation
• Understanding the need for synchronization –
that is co ordination of cooperation .
• Practicing the synchronization of their efforts
through physical drill.
• Practicising each of the steps by the three people
separately and together .
8. Skills Required
Conceptual skills
• Imagining the Unimaginable as Imaginable.
• Contributes immensely towards Excellence.
Human skills
• Influencing, communicating to people .
• Makes it possible to realize what is possible.
Technical skills
• Task planning
9. Management Lessons
• Visualizing the impossible to be possible.
• Make happen the impossible a possible.
• Detailed and meticulous planning of task and roles.
• Allocating the tasks and training to the people.
• Motivating the people to take up the task.
• Achievement of excellence.
Excellence is a combination of three words -
Effective Grand Surprise.
Three people crossing the valley satisfies the
three words ‘ Effective Grand Surprise’.
Managerial Excellence = Managerial Efficiency X Managerial Effectiveness
10. Limitation for the manager
•Fatal nature of the task
•Resource constraints
•People limitations
