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· Assignment 3: Human Resources Planning and Employee
Relations
Building on the work that you completed in Assignment 2,
continue evaluating the role of functions HR in creating a set of
Human Resources’ policies and procedures for the acute care
hospital.
Write a five to six (5-6) page paper in which you:
1. Explain the importance of maintaining accurate and objective
employee records, indicating the consequences that may result
from lack of record keeping. Provide support for your rationale.
2. Provide an example of formal and an example of informal
documentation that would normally be maintained in an
employee file, indicating how each is likely to protect an
employer.
3. Determine the most significant factor that will ensure an
effective legal termination, indicating the most likely way
employees can protect themselves from termination in a
downsizing situation. Provide support for your rationale.
4. Analyze two (2) major challenges that today’s health care
leaders face in trying to uphold the ethics of critique, justice,
and caring, indicating how managers can balance the need for
ethics with employee and organizational needs.
5. Create a detailed outline of an effective succession planning
process that will help ensure a smooth transition as members of
the management team at your organization begin to retire. (The
plan should prescribe, at a minimum, how to identify employees
for advancement, training and development programs,
mentorships, and a timeline for preparing leaders for their role.)
6. From both a management and employee perspective, justify
or dispute unionization. Provide support for your rationale.
7. Suggest the best way in which HR can continue to be an
effective strategic partner in helping this organization achieve
its future goals. Provide support for your rationale.
8. Use at least three (3) quality academic resources in this
assignment. Note: Wikipedia and other Websites do not qualify
as academic resources.
Your assignment must follow these formatting requirements:
. Be typed, double spaced, using Times New Roman font (size
12), with one-inch margins on all sides; citations and references
must follow APA or school-specific format. Check with your
professor for any additional instructions.
. Include a cover page containing the title of the assignment, the
student’s name, the professor’s name, the course title, and the
date. The cover page and the reference page are not included in
the required assignment page length.
The specific course learning outcomes associated with this
assignment are:
. Analyze the unique aspects of managing human resources in
health care organizations.
. Demonstrate the importance of HR as a strategic partner in
health care organizations.
. Analyze the impact of labor unions on the health care industry.
. Use technology and information resources to research issues in
health services human resource management.
. Write clearly and concisely about health services human
resource management using proper writing mechanics.
Joseph Dunn created Dunn’s Ski Emporium. In business for
twenty-five years, Dunn’s Ski Emporium is known for its state
of the art ski equipment and repairs. It offers moderate prices to
skiers in the bustling town of Vail, Colorado. The sports store
has a cozy ambiance, with a Western décor and a two story
fireplace with large windows that overlook the Rocky
Mountains. Catering to skiers, the sporting goods store helps
many skiers with their broken or challenged ski equipment.
They specialize in hourly turnaround times on repairs and one
day pick up adjustments on new equipment. This fast service
has set Dunn’s sporting goods store way above their competitors
in the area for return business both from locals and visitors.
Skiers can ski right to their door and leave from their back door
to get back on the slopes. The staff is friendly, knowledgeable,
and local. Most of them work year round.
Dunn has decided to expand his business. For some time, Dunn
noticed that the Deli next door picks up a lot of his business
from the waiting repair customers and he has seen the Deli
customers step in to purchase gloves, goggles, and other
merchandise after eating at the deli. The Deli would make an
interesting addition to his future business plans. The Deli, like
Dunn, has always done a brisk business especially in season.
Designed in a similar western motif Dunn thought he would be
able to expand easily to include the Deli into his Emporium.
The cross traffic might even increase business. However, Dunn
knows nothing about the Deli business. The deli’s owner,
George Atkins, knows and loves his business a great deal.
Dunn has known George for years and he is aware that he is
thinking of retiring in the next few years. If he buys the Deli
now and can get George to stay on at the Deli, George could
train and mentor a new managerial staff comprised of some of
his local staff and return employees who work the seasonal
rush. The trick to the mergers success would be to get everyone
on board including George. Dunn wondered how he could
ensure George’s best efforts to make the transition stable while
Dunn’s Ski Emporium grows. He cannot help but wonder how
he would feel if he were no longer in charge of his own
company. The future is bright for both businesses and Dunn
wants to keep it that way.
Dunn has decided that his best-selling point to George is to
design an organizational structure based on George’s vision and
mission. The design will have to feature and utilize George and
his employees to the best of the company’s advantage while
empowering and allowing the staff at the Deli and Dunn’s to
grow the business.
Instructions
Paper #1: Leader versus Manager (21 percent)
In the past weeks, students have learned about leaders and
managers, leaders as social architects (leader who designs an
organizational environment that encourages a desired range of
social behaviors in an attempt to meet organizational goals),
change agents, and individuals with distinct personalities.
Using the information learned so far, students will analyze a
case study. Students are expected to differentiate between the
roles and skillsets of a leader and a manager by creating a
leadership plan. In completing the leadership plan, students
will address the required elements listed below.
Required Elements to include in Paper #1:
You are Joseph Dunn and as leader of Dunn’s Ski Emporium
wanting to purchase The Deli, you have work to do before
entering into the possible addition of a business you know
nothing about.
Your job is to design an organizational structure which fulfills
the vision that you have and what you believe George has for
The Deli, and will also fulfill its mission. Your organization
must be open to change and possess a culture that will empower
its employees to follow the vision that you have created.
Remember like all good social architects your building must
start with a design that suits the purpose of the business and
seeks to make it the best building for the job. You should use
your class materials and reading to help create the plan and
reference them. All additional research should also be
referenced. THIS PAPER IS THE ACTUAL PLAN FOR Joseph
Dunn! IT IS NOT A “HE SHOULD DO THIS AND THAN
THAT” PAPER. Make the plan specific and be creative, add
facts or people, to the scenario if that will help you make the
plan come alive. Be sure to explain the steps you are taking and
your reasons for do so. Use the terms in your reading and
explain them. This exercise is designed to show that you
understand the class material so far in the course.
Students will develop a plan, writing from a leader perspective.
Discuss the following:
· Joseph Dunn as a social architect – discuss Dunn’s vision for
the organization.
· Joseph Dunn as an individual – what can he do to enhance his
role as leader?
· Joseph Dunn as a change agent for the corporate
environment? What steps should Dunn take for short-term
change? For long-term change?
· Create a vision statement and a mission statement for the
organization?
· Explain how Joseph Dunn will create an organizational culture
that supports his vision?
· Based on your leadership plan, discuss how Dunn might
integrate the role the managers have to strengthen his vision.
· Discuss the critical elements that must be in place for Dunn to
be successful in this new venture;
· Students are expected to be creative but realistic in developing
the leadership plan using the resources provided. Students may
also research beyond the material provided in the course.
· No dictionary or encyclopedia definition or use of wiki files;
· Remember, you are writing from the leader’s perspective and
are not solving problems but working toward developing an
environment in which problems will be resolved.
Your plan should consist of the following steps:
1) Evaluate the organization’s purpose and goals (is the
business non-profit or does it sell widgets) (It is recommended
that you create a list of what the company does)
2) Develop vision and mission statements
3) Design an organizational structure (autocratic,
democratic, laissez-faire, bureaucratic)
4) Design an organizational culture that complements the
organizational structure and organizational goals (market,
hierarchical, clan, adhocracy)
5) Assess the environment for change in your plan. Is there
a mechanism built in to the organizational structure and culture
to facilitate change?
Required Formatting of Paper #1:
· This report should be double spaced, 12-point font, and five to
six pages in length excluding the title page and reference page;
· Title page with your name, the course name, the date, and
instructor’s name;
· Use headings;
· Writing is expected to be clear and concise;
· Write in the third person;
· Use APA formatting for in-text citations and reference
page. You are expected to paraphrase and not use quotes.
Deductions will be taken when quotes are used and found to be
unnecessary;
· Submit the paper in the Assignment Folder.
Criteria
Outstanding
Superior
Good
Substandard
Failure
Critical Thinking/Reasoning
7.35 points
demonstrates a high degree of critical thinking, is consistent in
accurately interpreting questions & material; provides solid
assumptions, reasoning & claims; thorough analysis &
evaluation with sound conclusions
6.25 points
shows good critical thinking; accurately interprets most
questions & material; usually identifies relevant
arguments/reasoning/claims; offers good analysis & evaluation
with fairly sound conclusions
5.51 points
shows occasional critical thinking; questions & material is at
times accurately interpreted; arguments/reasoning/claims are
occasionally explained; offers fair analysis & evaluation with a
conclusion
4.78 points
shows little critical thinking, misinterprets questions or
material; ignores or superficially evaluates; justifies little and
seldom explains reasoning; draws unwarranted conclusions
4.04 points
lacks critical thinking consistently offers biased interpretations;
ignores or superficially evaluates; argues using poor reasoning,
and/or unwarranted claims
Application of Concepts/Development
7.35 points
arguments or positions are well-supported with evidence from
the readings/experience; ideas go beyond the course material
and recognize implication and extensions of the material and
concepts
6.25 points
arguments or positions are mostly supported by evidence from
the readings and course content; ideas presented demonstrate
student’s understanding of the material and concepts
5.51 points
arguments are more often based on opinion or unclear views
than on position grounded in the readings of material or
external sources of material
4.78 points
arguments are frequently illogical and unsubstantiated; student
may resort to ad hominem attacks on the author instead of
making meaningful application of the material
4.04 points
a meaningful attempt to explain or support ideas does not exist
Attention to Instructions
3.15 points
demonstrated full understanding of requirements; responded to
each aspect of assignment
2.68 points
demonstrated understanding of requirements; missed one minor
aspect of assignment
2.36 points
demonstrated some understanding of requirements; missed a key
element or two minor aspects of assignment
2.05 points
failed to show a firm understanding of requirement; missed two
key elements or several minor aspects of assignment
1.73 points
did not demonstrate understanding of assignment requirements
Clarity; including grammar
2.1 points
writing is clear and easy to follow; grammar and spelling are all
correct; formatting gives a professional look and adds to
readability
1.79 points
most ideas are presented clearly; occasional spelling and/or
grammar issues
1.58 points
wordy; some points require rereading to understand fully; more
than an occasional spelling and/or grammar
1.37 points
unclear and difficult to understand; frequent spelling and
grammar issues
1.16 points
largely incomprehensible writing/poorly written in terms of
mechanics and structure
Adherence to APA (6th ed.)
1.05 points
no APA style errors
0.89 points
attempts in-text citation and reference list but 1 or 2 APA style
errors are present
0.79 points
attempts in-text citation and reference list; APA style errors are
present; inconsistencies in citation usage can be found
throughout the document
0.68 points
attempts either in-text citation or reference list but omits the
other
0.58 points
no attempt at APA style
Overall Score
Outstanding
18.9 or more
Superior
16.8 or more
Good
14.7 or more
Substandard
12.6 or more
Failure
0 or more

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· Assignment 3 Human Resources Planning and Employee Relations.docx

  • 1. · Assignment 3: Human Resources Planning and Employee Relations Building on the work that you completed in Assignment 2, continue evaluating the role of functions HR in creating a set of Human Resources’ policies and procedures for the acute care hospital. Write a five to six (5-6) page paper in which you: 1. Explain the importance of maintaining accurate and objective employee records, indicating the consequences that may result from lack of record keeping. Provide support for your rationale. 2. Provide an example of formal and an example of informal documentation that would normally be maintained in an employee file, indicating how each is likely to protect an employer. 3. Determine the most significant factor that will ensure an effective legal termination, indicating the most likely way employees can protect themselves from termination in a downsizing situation. Provide support for your rationale. 4. Analyze two (2) major challenges that today’s health care leaders face in trying to uphold the ethics of critique, justice, and caring, indicating how managers can balance the need for ethics with employee and organizational needs. 5. Create a detailed outline of an effective succession planning process that will help ensure a smooth transition as members of the management team at your organization begin to retire. (The plan should prescribe, at a minimum, how to identify employees for advancement, training and development programs, mentorships, and a timeline for preparing leaders for their role.) 6. From both a management and employee perspective, justify or dispute unionization. Provide support for your rationale. 7. Suggest the best way in which HR can continue to be an effective strategic partner in helping this organization achieve
  • 2. its future goals. Provide support for your rationale. 8. Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources. Your assignment must follow these formatting requirements: . Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions. . Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length. The specific course learning outcomes associated with this assignment are: . Analyze the unique aspects of managing human resources in health care organizations. . Demonstrate the importance of HR as a strategic partner in health care organizations. . Analyze the impact of labor unions on the health care industry. . Use technology and information resources to research issues in health services human resource management. . Write clearly and concisely about health services human resource management using proper writing mechanics. Joseph Dunn created Dunn’s Ski Emporium. In business for twenty-five years, Dunn’s Ski Emporium is known for its state of the art ski equipment and repairs. It offers moderate prices to skiers in the bustling town of Vail, Colorado. The sports store has a cozy ambiance, with a Western décor and a two story fireplace with large windows that overlook the Rocky Mountains. Catering to skiers, the sporting goods store helps many skiers with their broken or challenged ski equipment. They specialize in hourly turnaround times on repairs and one
  • 3. day pick up adjustments on new equipment. This fast service has set Dunn’s sporting goods store way above their competitors in the area for return business both from locals and visitors. Skiers can ski right to their door and leave from their back door to get back on the slopes. The staff is friendly, knowledgeable, and local. Most of them work year round. Dunn has decided to expand his business. For some time, Dunn noticed that the Deli next door picks up a lot of his business from the waiting repair customers and he has seen the Deli customers step in to purchase gloves, goggles, and other merchandise after eating at the deli. The Deli would make an interesting addition to his future business plans. The Deli, like Dunn, has always done a brisk business especially in season. Designed in a similar western motif Dunn thought he would be able to expand easily to include the Deli into his Emporium. The cross traffic might even increase business. However, Dunn knows nothing about the Deli business. The deli’s owner, George Atkins, knows and loves his business a great deal. Dunn has known George for years and he is aware that he is thinking of retiring in the next few years. If he buys the Deli now and can get George to stay on at the Deli, George could train and mentor a new managerial staff comprised of some of his local staff and return employees who work the seasonal rush. The trick to the mergers success would be to get everyone on board including George. Dunn wondered how he could ensure George’s best efforts to make the transition stable while Dunn’s Ski Emporium grows. He cannot help but wonder how he would feel if he were no longer in charge of his own company. The future is bright for both businesses and Dunn wants to keep it that way. Dunn has decided that his best-selling point to George is to design an organizational structure based on George’s vision and mission. The design will have to feature and utilize George and his employees to the best of the company’s advantage while empowering and allowing the staff at the Deli and Dunn’s to grow the business.
  • 4. Instructions Paper #1: Leader versus Manager (21 percent) In the past weeks, students have learned about leaders and managers, leaders as social architects (leader who designs an organizational environment that encourages a desired range of social behaviors in an attempt to meet organizational goals), change agents, and individuals with distinct personalities. Using the information learned so far, students will analyze a case study. Students are expected to differentiate between the roles and skillsets of a leader and a manager by creating a leadership plan. In completing the leadership plan, students will address the required elements listed below. Required Elements to include in Paper #1: You are Joseph Dunn and as leader of Dunn’s Ski Emporium wanting to purchase The Deli, you have work to do before entering into the possible addition of a business you know nothing about. Your job is to design an organizational structure which fulfills the vision that you have and what you believe George has for The Deli, and will also fulfill its mission. Your organization must be open to change and possess a culture that will empower its employees to follow the vision that you have created. Remember like all good social architects your building must start with a design that suits the purpose of the business and seeks to make it the best building for the job. You should use your class materials and reading to help create the plan and reference them. All additional research should also be referenced. THIS PAPER IS THE ACTUAL PLAN FOR Joseph Dunn! IT IS NOT A “HE SHOULD DO THIS AND THAN
  • 5. THAT” PAPER. Make the plan specific and be creative, add facts or people, to the scenario if that will help you make the plan come alive. Be sure to explain the steps you are taking and your reasons for do so. Use the terms in your reading and explain them. This exercise is designed to show that you understand the class material so far in the course. Students will develop a plan, writing from a leader perspective. Discuss the following: · Joseph Dunn as a social architect – discuss Dunn’s vision for the organization. · Joseph Dunn as an individual – what can he do to enhance his role as leader? · Joseph Dunn as a change agent for the corporate environment? What steps should Dunn take for short-term change? For long-term change? · Create a vision statement and a mission statement for the organization? · Explain how Joseph Dunn will create an organizational culture that supports his vision? · Based on your leadership plan, discuss how Dunn might integrate the role the managers have to strengthen his vision. · Discuss the critical elements that must be in place for Dunn to be successful in this new venture; · Students are expected to be creative but realistic in developing the leadership plan using the resources provided. Students may also research beyond the material provided in the course. · No dictionary or encyclopedia definition or use of wiki files; · Remember, you are writing from the leader’s perspective and are not solving problems but working toward developing an environment in which problems will be resolved. Your plan should consist of the following steps: 1) Evaluate the organization’s purpose and goals (is the business non-profit or does it sell widgets) (It is recommended
  • 6. that you create a list of what the company does) 2) Develop vision and mission statements 3) Design an organizational structure (autocratic, democratic, laissez-faire, bureaucratic) 4) Design an organizational culture that complements the organizational structure and organizational goals (market, hierarchical, clan, adhocracy) 5) Assess the environment for change in your plan. Is there a mechanism built in to the organizational structure and culture to facilitate change? Required Formatting of Paper #1: · This report should be double spaced, 12-point font, and five to six pages in length excluding the title page and reference page; · Title page with your name, the course name, the date, and instructor’s name; · Use headings; · Writing is expected to be clear and concise; · Write in the third person; · Use APA formatting for in-text citations and reference page. You are expected to paraphrase and not use quotes. Deductions will be taken when quotes are used and found to be unnecessary; · Submit the paper in the Assignment Folder. Criteria Outstanding
  • 7. Superior Good Substandard Failure Critical Thinking/Reasoning 7.35 points demonstrates a high degree of critical thinking, is consistent in accurately interpreting questions & material; provides solid assumptions, reasoning & claims; thorough analysis & evaluation with sound conclusions 6.25 points shows good critical thinking; accurately interprets most questions & material; usually identifies relevant arguments/reasoning/claims; offers good analysis & evaluation with fairly sound conclusions 5.51 points shows occasional critical thinking; questions & material is at times accurately interpreted; arguments/reasoning/claims are occasionally explained; offers fair analysis & evaluation with a conclusion 4.78 points shows little critical thinking, misinterprets questions or material; ignores or superficially evaluates; justifies little and seldom explains reasoning; draws unwarranted conclusions 4.04 points lacks critical thinking consistently offers biased interpretations; ignores or superficially evaluates; argues using poor reasoning, and/or unwarranted claims Application of Concepts/Development 7.35 points
  • 8. arguments or positions are well-supported with evidence from the readings/experience; ideas go beyond the course material and recognize implication and extensions of the material and concepts 6.25 points arguments or positions are mostly supported by evidence from the readings and course content; ideas presented demonstrate student’s understanding of the material and concepts 5.51 points arguments are more often based on opinion or unclear views than on position grounded in the readings of material or external sources of material 4.78 points arguments are frequently illogical and unsubstantiated; student may resort to ad hominem attacks on the author instead of making meaningful application of the material 4.04 points a meaningful attempt to explain or support ideas does not exist Attention to Instructions 3.15 points demonstrated full understanding of requirements; responded to each aspect of assignment 2.68 points demonstrated understanding of requirements; missed one minor aspect of assignment 2.36 points demonstrated some understanding of requirements; missed a key element or two minor aspects of assignment 2.05 points
  • 9. failed to show a firm understanding of requirement; missed two key elements or several minor aspects of assignment 1.73 points did not demonstrate understanding of assignment requirements Clarity; including grammar 2.1 points writing is clear and easy to follow; grammar and spelling are all correct; formatting gives a professional look and adds to readability 1.79 points most ideas are presented clearly; occasional spelling and/or grammar issues 1.58 points wordy; some points require rereading to understand fully; more than an occasional spelling and/or grammar 1.37 points unclear and difficult to understand; frequent spelling and grammar issues 1.16 points largely incomprehensible writing/poorly written in terms of mechanics and structure Adherence to APA (6th ed.) 1.05 points no APA style errors 0.89 points attempts in-text citation and reference list but 1 or 2 APA style errors are present
  • 10. 0.79 points attempts in-text citation and reference list; APA style errors are present; inconsistencies in citation usage can be found throughout the document 0.68 points attempts either in-text citation or reference list but omits the other 0.58 points no attempt at APA style Overall Score Outstanding 18.9 or more Superior 16.8 or more Good 14.7 or more Substandard 12.6 or more Failure 0 or more