Getting the Most Out of Lifesize Cloud
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When video conferencing works like you do, it naturally becomes a part of every meeting you make. In this webinar, we will share the techniques you can use to elevate your user adoption and highlight the features that make Lifesize Cloud as lifelike and as natural as meeting in person. Come learn from Sr. Product Manager Rafi Anuar as he shares his expertise and best practices for: • Scheduling and conducting meetings on Lifesize Cloud • Deploying room video systems with Lifesize Cloud • Participating in Lifesize Cloud meetings from anywhere, anytime • Utilizing Lifesize Cloud as a full-featured audio bridge
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Getting the Most Out of Lifesize Cloud
- 1. 1 © 2014 Lifesize, a division of Logitech. All Rights Reserved. Confidential. Video Conferencing for Every Person | Getting the Most out of Lifesize Cloud Rafi Anuar Senior Manager, Product Management
- 2. 2 © 2014 Lifesize, a division of Logitech. All Rights Reserved. Confidential. Speakers Rafi Anuar Senior Manager, Product Management @RafiAnuar Erik Wagner Demand Generation Manager @ErikWagner
- 3. 3 © 2014 Lifesize, a division of Logitech. All Rights Reserved. Confidential. Agenda • Overview of Lifesize Cloud • User Experience • Administrator Experience • Scheduling and Joining Meetings • Audio bridging • Tips and Tricks
- 4. 4 © 2014 Lifesize, a division of Logitech. All Rights Reserved. Confidential. Lifesize Cloud A connected experience—including the meeting room Lifesize® Icon™ room video system works right out of the box Laptops, tablets, smartphones, guest clients, telephones One tool for all the ways people communicate Shared directory (prepopulated, click to call with presence status), instant and scheduled calls, single and group calls, data sharing Simple to buy, easy to manage Flexible subscription plan for all sizes of teams and budgets Works with what you have today Interoperable, up to 25-way calls in HD quality
- 5. 5 © 2014 Lifesize, a division of Logitech. All Rights Reserved. Confidential. Lifesize Cloud Architecture Highest performing cloud infrastructure available Unmatched network speeds Data centers around the world
- 6. 6 © 2014 Lifesize, a division of Logitech. All Rights Reserved. Confidential. The User Experience Supports all ways people naturally communicate Create and schedule ‘meet-me’ meetings Text chat or call a user directly – no pre-scheduling Directory is pushed to all users and video systems Dynamically add more users to any call Join from any device • Laptops, tablets, smartphones, web browsers, telephones Familiar user experience from their personal device to the meeting room • Lifesize Icon systems have a similar look and feel
- 7. 7 © 2014 Lifesize, a division of Logitech. All Rights Reserved. Confidential. The Administrator experience • Lifesize Cloud is designed around ‘User Self-Service’ • Every day tasks can be done by users • Users create and schedule meetings with up to 25 people • Administrator console provides reporting and centralized management • Access usage reports, see who is and isn’t using Cloud • Identify calls that have experienced quality issues and drill down to diagnose • Gain access to individual video systems to remotely configure settings
- 8. 8 © 2014 Lifesize, a division of Logitech. All Rights Reserved. Confidential. Scheduling meetings Microsoft Outlook Google Calendar
- 9. 9 © 2014 Lifesize, a division of Logitech. All Rights Reserved. Confidential. Joining Meetings
- 10. 10 © 2014 Lifesize, a division of Logitech. All Rights Reserved. Confidential. Deploying Video Systems • Lifesize Cloud is unique in that Lifesize video systems can be deployed quickly and easily • Automatically provisions right out of the box • Software updates are downloaded and installed without admin intervention • Directory is pushed to all video systems • Firewall traversal technology is included – no public IP addresses/NAT required
- 11. 11 © 2014 Lifesize, a division of Logitech. All Rights Reserved. Confidential. Lifesize Cloud as an audio bridge replacement • Lifesize Cloud can also serve as your audio bridge solution • Local access numbers in 50+ countries • No additional fees, unlimited dial-in access is included free • Every meeting can be joined by any mix of video or audio participants • Meetings can be protected with a passcode • Besides Meet-me style meetings, Cloud users can be called directly • Each user has a unique extension that will ring them directly! • Cloud users can be signed in on up to 5 devices, all will ring • Both meet-me and direct dial meetings can support up to 25 participants
- 12. 12 © 2014 Lifesize, a division of Logitech. All Rights Reserved. Confidential. Tips and Tricks • Make your e-mail address your video address • Simple SRV record update – see Cloud help • Add a click to call link to your email signature • https://client.lifesizecloud.com/#/call/ranuar@lifesize.com • Anyone can click this link to call you from Chrome or Internet Explorer • Allow users to remotely deploy video systems • Any Cloud user can register a shared meeting room system to your account • Monitor Cloud status • http://status.lifesizecloud.com • Network information and installer files are accessible in the admin console
- 13. 13 © 2014 Lifesize, a division of Logitech. All Rights Reserved. Confidential. Questions?
- 14. 14 © 2014 Lifesize, a division of Logitech. All Rights Reserved. Confidential. Cloud – Notable features • Broad device support • Android, iOS, Windows, Mac OS, • Browser support • Guests can join via Internet Explorer, Chrome, or the full app • Schedule meetings within your workflow • Gcal integration provided via Chrome extension • Outlook plugin available for single click meeting invitations from Outlook • Use your existing video systems • Add video address of any device to shared directory • Administrator console • Centrally manage video systems and access reports
Editor's Notes
- Let’s first take a closer look at Lifesize Cloud. Lifesize Cloud is a connected experience like nothing else out there. It delivers an award-winning Lifesize Icon room video system with the best-in-class mobile apps combined with a cloud video service so that everyone gets a connected experience from the meeting room to the office and on the go. Lifesize Icon room video systems connect to the service right out of the box, they download software updates, receive a directory, and configure themselves to the service automatically. Outside the meeting room, Lifesize Cloud can be used from laptops, tablets and smartphones as well as through regular telephone numbers in more than 30 countries. It includes the meeting room with Icon room video systems that just work out of the box. It includes the largest number of BYOD support in our industry, and of course Macs and PCs, as well as something new for Lifesize—a way to bring in PSTN telephones. It means Lifesize Cloud communicates the way people communicate, and people communicate in different ways. If you have a quick question, you might IM someone and then escalate to a video, group video or voice call. You can have scheduled calls as well. Lifesize Cloud is a single solution for all of the ways people communicate. This is one of the capabilities that distinguishes Lifesize from all of the competition. Lifesize Cloud is a low-risk investment. It scales, and it doesn’t take an IT army—in fact, it was designed so that you don’t need IT at all. Finally, it works with your existing video solution.
- We are enabled to do that through a great cloud architecture and we utilize Softlayer, an IBM company, mainly because they have the absolute highest performing cloud infrastructure and fastest network speeds available anywhere. Our technology running on their backbone means you’re going to have an excellent experience on every call, every time. equals optimal and ultimate success. Additional notes: Lifesize Cloud runs on IBM Softlayer: the highest performing cloud infrastructure available (they claim this right on their website and I think it is spot on) Unmatched, ultra-high speed IBM Softlayer global network helps Lifesize deliver a superior video communication experience Lifesize Cloud architecture runs across IBM Softlayer data centers around the world for superior reliability, availability and scalability A service built to provide a connected experience, running on a platform built to perform—that’s Lifesize Cloud, powered by IBM®. High performing systems, global availability and footprint, speed, scalability and resiliency are a few of the considerations we examined when choosing to partner with IBM, a world-class provider, to deliver the backbone of Lifesize Cloud. It starts with a global footprint of data centers, each with up to 5,000 servers. Leveraging best-in-class methodologies, data center performance variables are closely scrutinized and optimized: space, redundant power, high available multipath network, personnel and internal infrastructure. Data center racks are provisioned with a massive amount of bandwidth, each with 40 Gbps of connectivity, for phenomenal performance. All data centers are fully redundant with power, cooling and network carriers. Multiple power feeds, fiber links, backup generators and battery systems provide industry-leading reliability and give IBM the confidence of a 100% network uptime service-level agreement. Connectivity IBM data centers in which Lifesize Cloud operates and the global network of IBM POPs are connected by 2,000 Gbps of connectivity in a private fiber optic network. In addition, the backbone of Lifesize Cloud has direct connectivity with over 20 global carriers, including: Comcast® • Level 3® • NTT™ • TeliaSonera™ • Telstra™ • ANY2™ • DE-CIX • Equinix™ • JPNAPs • NOTA • NYIIX • Telefonica™ • TIE • Time Warner® • RMIX • Pacnet™ • PCCW® • AMS-IX • HKIX • LINX® • SIX • Starhub These carriers connect to IBM POPs with multiple 10 Gbps connections each and in many cases to multiple locations. Carrier networks connect directly to the IBM network in one or more of the following cities: • Atlanta • Chicago • Dallas • Denver • Frankfurt • Hong Kong • Houston • London • Los Angeles • Miami • New York • Palo Alto • San Jose • Seattle • Singapore • Tokyo • Washington D.C.