1. Leon Christopher Thomas
11846 Edmont Place
Waldorf, MD 20601
(301) 653-0371
leon.thomas2568@yahoo.com
OBJECTIVE:
I am a motivated professional with over 20 years of experience in data entry, customer
support, and administration seeking to contribute to the success and profitability of a team-
oriented organization.
WORK EXPERIENCE:
Driver - Lamont & Wade Associates - April, 2013 thru Present
o Conduct customer service by picking up passengers at specified addresses and
providing door-to-door service to specified drop-off addresses.
o Manage client itinerary of contracted passengers and ensure timely pick-up and
transportation as required.
o Conduct customer support by providing transportation for special needs clients using
company van.
Para-Transit Driver - MV Transportation - August, 2011 thru April, 2013
o Conducted customer service by picking up passengers at specified addresses and
providing door-to-door service to specified drop-off addresses.
o Managed client itinerary of contracted passengers and ensure timely pick-up and
transportation as required.
o Conducted customer support by providing transportation for contracted passengers
with special needs.
Data Entry / Analyst - Veris Consulting, Inc. - July, 1993 thru May, 2010
o Managed data entry for paper and online survey submissions.
o Reviewed data for data quality and data accuracy.
o Analyzed and interpreted data results to identify noteworthy trends in responses.
o Produced reports based on submitted data as required.
o Participated in team meetings to share knowledge and exchange information.
o Collected and counted dues and assessment payments.
o Responsible for depositing dues payments in client accounts worth millions of dollars.
o Assisted in troubleshooting and problem solving data entry issues.
o Provided customer communication through email, phone and official correspondence.
o Supported team support and provided back up to receptionist in their absence.
o Filed client folders and client information on a regular basis.

2. o Created and implement processes to:
* organize the office
* increase efficiency
* save expenses
TECHNICAL SKILLS AND ABILITIES:
o Microsoft Office Suite: Word, Excel, PowerPoint, Outlook
o FileMaker Pro
o Office Support Systems: Printers, Copiers, Fax Machines
o Internet Research
o Type 40 wpm
COMMUNITY EXPERIENCE:
o Volunteer Participant, National Center for Children & Families
Annual event for Ft. Washington Baptist Church during Christmas to provide a meal and
toys for children with incarcerated parents
o Volunteer Server, Warm Nights/Feed the Homeless
Annual event for Ft. Washington Baptist Church in partnership with El Bethel Baptist
Church every November to provide meals and a temporary shelter during the winter
* Assisted with the delivery of food to kitchen and serving stations
* Served food to displaced individuals and families
* Cleared and cleaned dining area in preparation for next meal service
o Volunteer Staff, Ft. Washington Baptist Church Community Day
Participated in the annual cookout on the grounds of Ft. Washington Baptist Church to
celebrate community fellowship and increase awareness of community groups
* Assisted with organizing and directing volunteer staff
* Barbecued meals as required
* Served meals to event attendees
* Assisted with event clean-up
o Volunteer Staff, Mighty Men of God
Men’s choir of 20-30 members for Ft. Washington Baptist Church performing one to
three times a month for the church or outside venues of attendees
* Defined musical program by selecting music selections
* Led choir in music selections for the events
* Led overall attendees in worship activities as required
o Volunteer Participant, Charles County Nursing Home & Rehabilitation Center /
2000 thru 2009
Monthly ministry of Waldorf Christian Center Church, Inc. instilling to nursing home
occupants through fellowship and conversation
* Initiated communications and interacted with Sr. Citizens
EDUCATION:

3. o University of the District of Columbia / Vann Ness Campus
Washington, DC 20008 – September 1986 thru June 1987
o Lifelong Learning Center (GED)
Waldorf, Maryland 20601 – October 2011 thru November 2011