1. Anita Vaughn
86 Litchfield Street
Hartford, Connecticut 06112
(860) 593-4289
avaughn424@gmail.com
Objective
To secure a positon with a leading hospitality company that will allow me to utilize and
strengthen my guest service skills and contribute to the success of the organization
Hospitality Education
Manchester Community College Manchester, Connecticut
A.S. Hotel & Tourism Management August 2016- present
Connecticut Business Institute East Hartford, Connecticut
Travel & Touisum Certicate 1993-1994
Major: Travel Agent
Extracurricular
NATIONAL SOCIETY OF MINORITIES IN HOSPITALITY Manchester, Connecticut
Secretary -Executive Board Member September 2016 present
Work Experience
YMCA Hartford, Connecticut
Receptionist 2016 - present
* Answer the phone in a timely manner and direct calls to the correct office
* Create and manage both digital and hard copy filing systems
* Contact parents when students are late, answer inquiries from parents
* Greet visitors warmly and make sure they are comfortable
* Coordinate office activities
J.C. Penney Warehouse Manchester, Connecticut
Processor/ Packer 1996 - 2016
* Auditing, ink - tagging and ticketing merchandise
* Handling warehouse merchandise, routing them to customer’s home & stores
Volunteer Experience
YMCA Hartford, Connecticut
Volunteer 2016 to Present
* Special Events Support, Sporting Event Support, Customer Service/Assistant
References
References are available on request