1. Matthew D. Halvorson
203 Sherman Avenue Apt. B Lexington, KY
513.255.7184 matthew.d.halvorson@gmail.com
Objective:
Enthusiastic and outgoing customer service representative with managerial expertise and a keen eye for attention to detail
Education:
Indiana University Bloomington, IN
Bachelor of Arts; Major: Folklore and Ethnomusicology, Major GPA: 3.3 May 2004
Vincennes University Vincennes, IN
Associate of Music; Major: Audio Recording, GPA: 3.7, Graduated Magna Cum Laude May 2001
Work Experience:
Shilo Glen Apartments Cincinnati, OH
On-Site Apartment Manager and Maintenance June 2010 – June 2013
✜ Resolving issues from flooding in an apartment to conflict resolution between tenants
✜ Responsible for collecting and processing monthly rent payments, apartment applications and lease agreements
✜ Created a safe and comfortable home for all nine tenants; several tenants created their own close-knit community
Public Library of Cincinnati and Hamilton County Cincinnati, OH
Library Services Assistant September 2008 – Present
✜ Catering to the diverse needs of our patron population at one of the nation’s busiest libraries
✜ Providing proactive customer service in Circulation, Main Library, as well as ten other branches
✜ Maintaining a positive environment while resolving patron concerns regarding fines and collection notices
Guitar Center Cincinnati, OH
Drum Department Manager, Assistant Manager (Non-keyholding) November 2005 – November 2007
✜ Interviewed applicants for drum associate sales positions
✜ Earned multiple monthly district and regional sales incentive contests
✜ Trained associates to focus on achieving set sales goals in Cincinnati as well as two grand openings
Rock, Paper, Scissors (International Music Publicity Firm) Boomington, IN
Internship, Publicist Assistant, Freelance Website Designer November 2004 – April 2006
✜ Designed and maintained clients’ online press kits
✜ Instructed new assistants and interns and balanced staff efficiency
✜ Organized a database of media contacts for our clients' bulk mailings, tour announcements and album reviews
Osco Drug Bloomington, IN
Supervisor (Evening Manager), Loss-Prevention Supervisor, Pharmacy Technician June 1999 – October 2005
✜ Managed, delegated and followed-up on tasks from a daily checklist
✜ Promoted customer and staff loyalty by promptly attending to individualized needs
✜ Logged and precisely counted nine registers and balanced the safe while providing courteous customer service
Leadership Experience:
Lutheran Student Movement (Student-Led National Organization) Chicago, IL
Vice President and Regional Treasurer November 1999 – November 2005
✜ Calculated a balanced budget allowing expenses for supplies and travel
✜ Participated in national conferences as well as fall and spring regional gatherings
✜ Brainstormed with national and regional governing board to provide outreach for Lutherans entering college
Bloomington High School North Marching Cougars Bloomington, IN
Section Leader June 1995 – January 1999
✜ Marched in Tournament of Roses Parade and Disneyland Music Days Parade
✜ Planned and managed after-school rehearsals focusing on difficult music passages
✜ Motivated individuals to exceed personal goals thus achieving multiple district percussion performance awards

2. Matthew D. Halvorson
203 Sherman Avenue Apt. B Lexington, KY
513.255.7184 matthew.d.halvorson@gmail.com
References:
(reverse chronological order)
Priya Ganguli
Shilo Glen Apartments
Landlord
510.407.4029
Kathy Bach
Public Library of Cincinnati and Hamilton County – Westwood Branch
Branch Manager
513.369.3297
Paul Burch
Public Library of Cincinnati and Hamilton County – Circulation Services
Circulation Department Manager
513.369.6914
Richard Parks
Guitar Center
Store Manager
rparks@guitarcenter.com
Dmitri Vietze
Rock, Paper, Scissors
President / Head Publicist
812.339.1195
music@rockpaperscissors.biz
James Laplante
Osco Drug (Now CVS)
General Manager
812.345.5721
Ruth Stone
Indiana University
Folklore / Ethnomusicology Professor
stone@indiana.edu
Daniel Reed
Indiana University
Folklore / Ethnomusicology Professor
reedd@indiana.edu