1. Austin K. Mitchell
(843) 302-9634 / austin.mitchell7@yahoo.com
HOME ADDRESS CURRRENT ADDRESS
5102 Barrymore Ct 12612 Silver Dollar Dr
Summerville, SC 29485 Odessa, FL 33556
OBJECTIVE
Provide exceptional management skills to ensure efficient, and successful production in the sport industry.
EDUCATION
Bachelor’s of Science (May 2016)
Major: Sport and Entertainment Management
University of South Carolina, SC
EXPERIENCE
Stadium Operations Intern at Tampa Bay Rays
Tropicana Field/ June 2016-Present
Assist the Stadium Operations staff in planning, preparing and hosting baseball and non-baseball events at Tropicana Field
Work closely with representatives from Maintenance /Conversion, Fire, Police, Medical, Fan Host, Parking and Security to ensure
safety and security of all guests and employees at Tropicana Field
Monitor all game day and event day activity including crowd ingress/egress, crowd behavior, spills and pre/post- game activities.
Work side-by-side with all Rays Departments to meet every day needs and special event requests
Sales Associate/ Stocker/Main Golf Shop
Augusta National Golf Course/ The Masters 2015/2016
Interacted with patrons and Masters Employees.
Provided exceptional customer service to all patrons by meeting their needs in the Main Shop
Communicated with the Operations staff on floor needs and assisted in restocking the floor
Operations/Hospitality Assistant/Youth Camps and Training Camps
Miami Dolphins/June 2015-August 2015
Assisted in the execution of various Youth Program Football tournaments
Interacted with local schools in Community Relations initiatives and communicated with coaches and players on their needs for
events.
Acted as Operations/Hospitality staff for Miami Dolphins Training camp while upholding their top customer service standards.
Corporate Hospitality Game Day Staff
Carolina Panthers/ August 2015-January 2016
Assisted guests in various ways throughout the experience
Acted as Operations staff for the hospitality department
Provided exceptional customer service and communication skills to ensure an enjoyable experience
Cam Newton Foundation Intern
August 2015-December 2015
Respond to and manage charitable donation requests – including autographed requests, appearance requests, funding requests, etc.
Manage incoming fan mail
Assist with programming and special events – including school and non-profit outreach, holiday programs, youth and high school
football tournaments, and overall community partnership programs
EXTRACURRICULAR CLUBS AND ACTIVITES
• Volunteer for SEC Equestrian Championship at USC (3/14/2014, 3/28/2014-3/29/2014)
• Volunteer for first ever Sand Volleyball tournament at USC (3/21/2014-3/23/2014
• Volunteer for CSRI Conference
• Volunteer for College Gameday; USC vs Missouri (9/27/2014)
• Leukemia Fundraiser Golf Tournament (10/10/2014)
• Volunteer for Regional Women’s NCAA Basketball tournament
• Site Director for USSSA baseball (2014-current)
2. References
Nick Crimarco
Manager, Community Relations
Miami Marlins
305-586-3837
Kelsey Smith
Manager, Stadium Operations
Tampa Bay Rays
727-825-3259
Megan Kennington
Director, Operations and Event Management
University of South Carolina
803-576-9055