1. LEE DOUGLAS GWIN
4354 S Galapago St, Englewood, CO 80110 lgwin337@gmail.com (406) 223-3961
http://www.linkedin.com/pub/lee-gwin/6/874/443/
CAREER SUMMARY
 PMP- certified, experienced IT project manager and engineering manager. 5+ years responsibilities
for cost, schedule, scope, change management and reporting on multiple, highly complex projects.
Successful record of executing high-risk, high-visibility infrastructure projects. Service management
emphasis—ITIL Expert certification track.
 Proven performance in changing organizations, adapting to new requirements as leader and
contributor on cross-functional teams (manager, individual contributor, PM, Business Analyst, PM/BA
hybrid, Technician/Analyst, etc.) Project Quality Management, requirements gathering, project
process management, stakeholder communications, and high-level project document support. Strong
MS Office skills.
 5+ years’ experience with health care component of global IT enterprise. HIPAA, PII, InfoSec
concerns of managing multiple medical facilities, handling, storing, and transmitting medically
sensitive data over a global WAN. Hands-on experience with telemedicine network infrastructure.
Gathered requirements for medical applications in a federal contract (NSF) environment. Liaison role
with critical clinical applications owners and technical resource on a nationwide health care network
project.
EXPERIENCE
Jun 2015 to Present Zycron IT/ Catholic Health Initiatives Englewood, CO
IT PROJECT / PROGRAM COORDINATOR
 Vendor management, cross-functional team coordination in enterprise-wide SAN infrastructure and
storage management systems conversion and integration. 18-state hospital and health care management
IT enterprise with international project team and critical health care applications and systems (IT Service
Management, event, issue, and problem management, change and configuration management,
requirements gathering, test plan development, reporting, analysis, etc.)
 Liaison between CHI EPMO staff, SAN vendor project managers and project teams executing large, highly
complex infrastructure and systems conversion activities, ensuring effective and timely communication
and change management activities. Facilitate management of risks, events, issues, problems, and project
resource metrics, for status reporting, planning,, documentation and presentation support.
Apr 2014 to Sept 2014 Wipro/ Catholic Health Initiatives Englewood, CO
IT PROJECT MANAGER + BUSINESS ANALYST
 Assumed responsibility for nationwide data server monitoring service improvement project. Under
minimal supervision and with high organizational visibility and tight time and resource constraints, mid-
streamed highly complex project. Assembled, managed, coached, and facilitated global project team (up
to 25 members). Created detailed project schedule and team tasking in CA Clarity PM Information System
(PMIS) from MS Project Plan. Prepared and presented detailed status reports and represented project
metrics, risks, issues, and EVM analysis to leadership. First PM to manage schedule in Clarity and MS
Project in parallel.
 Rapidly and effectively created new communications channels and tools for project team in nine US
states and India, with 24/7 coverage. Quickly developed effective and respectful relationships with
leaders of critical health care applications (EPIC, Cerner, McKesson-Star, AEHR, Allscripts, Meditech
Magic, Meditech 6, PPMS and Integration/ Interface team). In Business Analyst role, collected, analyzed
and communicated complex application monitoring requirements for integration to existing (BMC
Remedy) event/incident/problem reporting and communications.
Aug 2013 to Mar 2014 Lockheed Martin ASC/ GHG McMurdo Station
BUSINESS ANALYST (TELECOM SYSTEMS)

2.  Created infrastructure records for voice and data facilities supporting science activities in Antarctica. Used
MS Visio drawings, Excel and Word docs extensively to build sustainable and scalable knowledge base.
Conducted comprehensive voice and data infrastructure inventory for VoIP conversion gap analysis
(including inside and outside plant, space, power, data center resources.) Took the lead i n adapting
processes, tools, and organizational relationships.
 Applied IT Infrastructure Library (ITIL) concepts to build scalable and flexible documentation and
processes. Used results to re-organize Telco department’s directory structure as the pilot in a standard
model for use in IT&C and across departments
 Served in a technical role as needed in the maintenance, construction, repair and installation of McMurdo
station copper (twisted pair and VoIP), fiber optic, RF and satellite facilities. Created fiel d sketches, as-
built drawings and other notes to systematically and thoroughly check all infrastructure records as critical
resources for architecture plans, designs, SOWs, and project documents. Represented USAP as on-site
resource for planning large, critical, risk-sensitive IT infrastructure projects and proposals. (Including PBX-
to-VoIP master plan and CATV-to-fiber proposals.)
Apr 2010 to June 2013 Raytheon Technical Services Company – Lockheed Martin ASC
Centennial, CO/ McMurdo Station, Antarctica
IT QUALITY ASSURANCE ENGINEER
 Managed Development and Test Lab (DTL), supporting many IT groups’ data center needs for prototyping,
testing, and hardware projects (6+ concurrent projects).
 Internal consultant to IT groups for technical communications. Strong MS Office--quality technical
documentation. Known for strong requirements gathering/ data analysis skills. Supported all stages of IT
projects’ lifecycles with templates, test plans, other assistance with project process and documentation
support. Served as document quality SOP to serve PMO functions not carried over in new ASC contract
 Developed and implemented Quality Plans, monitor corrective actions, drive quality initiatives using
Raytheon Six Sigma, ISO, and other applicable quality standards. Alternate Configuration Control Board
(CCB) chairman. IT POC for PE/QA group. Support Configuration Management programs and processes,
maintaining version control and issue tracking tools (CVS, Bugzilla). Alternate trainer for CM systems. US
Antarctic Program (USAP) global WAN—seven locations on four continents. Worked closely with technical
staff worldwide to resolve IT escalations, technical/ organizational issues. Registered Company
Coordinator (RCC)—liaison between RPSC and Project Management Institute (PMI). Enhanced
communications between PMPs, potential candidates, other PM staff and the local PMI chapter,
demonstrating leadership and communications skills. Confident facilitating groups and delivering
presentations at all levels.
Feb 2008 to Feb 2010 Raytheon Technical Services Company Centennial, CO/ McMurdo
Station, Antarctica
SR COMMUNICATIONS TECHNICIAN (RF)
 Main POC for science support station’s communications department over two winter seasons.
Constructed, installed, repaired and kept continuing documentation for all RF infrastructure (pagers, HF,
VHF, UHF, microwave Iridium, VoIP-over-802.11g, and satellite) with minimal supervision. Greatly
improved technical documentation. RF engineering, link budgets, path analysis, testing
 Developed and delivered safety training for use station-wide. Improved safety record.
 Managed multiple complex projects simultaneously with limited resources and in an extreme cold
weather environment (documentation, hardware installation, long-term maintenance, etc.).
2007 - 2008 Montana State University Billings, MT
TRAINING COORDINATOR
 Coordinated workforce alternative energy training programs. Quickly built strong relationships with peers,
leaders in academia, local, state, and federal government and the private sector to deliver quality training
efficiently. Represented the University at regional events.
 Managed vendors, including estimating, sourcing, procurement, and evaluation.
2007 PrintingForLess.com Livingston, MT
TECHNICAL SERVICE REPRESENTATIVE/ TRAINER
 Implemented Training and Development (T&D) strategies to drive service quality and productivity of sales
and technical support teams. Extensive use of graphics tools (Adobe CS, Acrobat, Quark, Corel Draw, etc.)
to prepare customer-supplied graphics files for pre-press.

3.  Consistently demonstrated technical and interpersonal leadership. Among top producers.
2002 - 2007 Qwest Prescott, AZ – Bozeman, MT
PROJECT MANAGER (SR DESIGN ENGINEER)
 Managed multiple highly complex, frequently remote infrastructure projects simultaneously, under heavy
deadline pressure. Implemented projects to deliver data circuits (xDSL, T1, OC-n, SONET, Metro Optical
Ethernet, dark fiber, etc.). Lead, managed, trained, coached and evaluated teams of engineers and
technicians.
 Implemented new Telco facilities for subdivisions, commercial buildings, road projects, rehab, and others.
Multiple $100K+ projects, including estimating, pricing, budgeting, and presenting business cases to
leadership for approval., covering all other growth projects with no significant missed deliverables to
internal or external customers..
 Strong relationships with vendors, customers, gov’t agencies, and peers. Obtained rights-of-way,
easements, permits, and studies (i.e., biodiversity, archeological, storm-water, Forest Service access, etc.).
Design, site acquisition, surveying, staking and inspection over large area with complex challenges (i.e.,
bore under interstate, span deep canyon).
 Created role of Engineering Knowledge Point of Contact (POC). Helped centralize and streamline
engineering group’s training materials, contacts, and operating procedures with significant improvements.
Qwest certified trainer—used Training and Development skills to improve engineering processes. Worked
with Capacity Provisioning planners to develop short and long-term plans for growth. Projected needs for
transport, infrastructure and engineering resources to keep pace with residential and commercial growth
and projects (i.e., highway expansion).
EDUCATION
May 2007 University of Illinois Urbana-Champaign, Ill
EDM GLOBAL HUMAN RESOURCE DEVELOPMENT (CORPORATE TRAINING)
May 2005 Penn State University University Park, PA
POST-BACCALAUREATE CERTIFICATION IN DISTANCE EDUCATION (ADULT ED)
Feb 2004 Rochester Institute of Technology Rochester, NY
BS TELECOMMUNICATIONS/ TECHNICAL COMMUNICATIONS
CERTIFICATIONS & TRAINING
Aug 2011 Project Management Institute Denver, CO
PROJECT MANAGEMENT P ROFESSIONAL (PMP)
Oct 2014 EXIN Denver, CO
ITIL V3 2011 FOUNDATIONS CERTIFICATION
2015 Simplilearn Denver, CO
CERTIFIED SIX SIGMA GREEN BELT (CSSGB) TRAINING
2015 EXIN Denver, CO
ITIL INTERMEDIATE LEVEL CONTINUAL SERVICE IMPROVEMENT (CSI) TRAINING
2015 EXIN Denver, CO
ITIL INTERMEDIATE LEVEL OPERATIONAL SUPPORT AND ANALYSIS (OSA) TRAINING