Experienced HR Manager - leave administration, benefits, compliance, employee relations, training

1. LEANNE F. WARMSTEIN, SHRM-CP, PHR 4112 NW 88th Ave,#106 ▪ Coral Springs,FL33065
(954) 655-2581 ▪ lfwarmstein@gmail.com
HUMAN RESOURCES PROFESSIONAL
LEVERAGING EXPERTISE IN BENEFITS & LEAVE MANAGEMENT, ORGANIZATIONAL COMPLIANCE, EMPLOYEE RELATIONS
Strategic, versatile and solutions focused. Core competencies include:
Benefit/Leave Administration ▪ HR Regulatory Compliance ▪ Policies/Procedures Implementation
Management Training ▪ Employee Relations ▪ Conflict Resolution/Mediation
Full-cycle On/Off Boarding ▪ Rewards & Recognition Programs ▪ Change Management
PROFESSIONAL OVERVIEW
DUAL DIAGNOSIS TREATMENT CENTERS, INC. 2015 - present
Human Resources Benefits/Leave Manager
Multi-state support for facilities in FL, CA and TX, as well as nationwide remote employees.
Primary Responsibilities:
 Manage all Leavesof Absence fromfirstinquirytoreturn – FMLA, CFRA,PDL,Discretionary.
Coordinate/manageADA requests,WCclaims.
 Oversee annual openenrollmentprocess;firstpointof contactforall benefitinquiries.
 Ongoingtraining/advisementforlargelyinexperiencedmanagerialstaff.
 Initiate COBRA offeringasapplicable.
Secondary Responsibilities:
 Investigationthroughresolutionof employeecomplaints/conflicts.
 RespondtoEEOC Charges – work withlegal counsel, prepare Statementof Position.
 Auditing/preparationof recordsforDCFLicensing/Accreditation.
 Coordinate andassure onboardingprocessistimelyandcomplete.
 AdministerEmployee RecognitionProgram andEmployee EngagementEvents.
SELECT KEY ACCOMPLISH MENTS
 Broughtleave administrationintocompliance withfederal andcompanyregulations.
 Auditedandbroughtpersonnelfilesintocompliance.
 Preparation andpresentationof managerial trainingsincluding creationof PowerPoints.
 Cut onboardingtime fromtwo – three weekstoone week - 10 days.
 ImplementedEmployee RecognitionProgram andEmployee EngagementEvents.
THE NIELSEN COMPANY (SCARBOROUGH) 1996 -2015
Human Resources Manager (2004-2015)
Provide comprehensive supportimpacting 600employeesinall HRfunctionsincludingbenefits/leave management,
organizational development,successionplanning,performance managementand employeerelations.
 Lead andoversee the administrationof the company'semployee benefit plans,policiesandpractices.
 Manage all Leavesof Absence andShort-TermDisabilityclaims while ensuringcompliancewithstate and
federal law. Manage WC claimsandADA accommodationrequests.
 On-boardnewhires;conduct orientationsessionsandfacilitate new hire benefitsenrollment.

2. LEANNE F. WARMSTEIN, SHRM-CP, PHR
(954) 655-2581 ▪ lfwarmstein@gmail.com
 Investigate,counsel andprovideeffective solutionsto employeerelations issuesincludingemployment
dissatisfaction, discrimination,harassment, andretaliation complaints.
 Successfullymanage HR/PayrollCoordinator; mentor,delegatetoandguide indailyresponsibilities.
 Developandimplement trainingmodulestoeducate andinformmanagersaboutstate andfederal
regulationspertainingtoWC,FMLA, ADA,EEOC, etc.
 Conductannual openenrollmentmeetings; serve asfirstpointof contactfor all benefitinquiries.
 Effectivelymanage workforce reductionprocesses,includingseverance package developmentandemployee
communications.
Human Resources Supervisor (2002 - 2004)
Human Resources/Payroll Coordinator (1998 - 2002)
Administrative Payroll Assistant (1997 - 1998)
Research Interviewer/Coach (1996 - 1997)
SELECT KEY ACCOMPLISH MENTS
 Successfullyled transition of HR department to a 90% paperless operation; Open Enrollment process to a
paperless, online platform; and two, 250 employee call centers to a paperless new hire process.
 Saved $10K annually by redesigning and bringing the employee recognition program in-house.
 ImplementedandmanagedHalogenappraisal tool.
 Designedand implementedthreecall centerdatabases enablingonline shiftscheduling,boothassignment,
and attendance tracking;laterrevisedto includeon/offboardingdata,performancereview andwage
tracking. Use of databasescutcall centerpayroll processingtime inhalf.
EDUCATION/CERTIF ICAT ION
 SHRM-CP, PHR
 Associate of Science, Business/Marketing State University of New York @ Farmingdale
REFERENCE
 Joyce Newman, former UPN employee