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Lauren Michael Flores
(xxx) xxx-xxxx email_address@emailclient.com www.linkedin.com/in/laurenmichaelflores
RESEARCH DEVELOPMENT AND OPERATIONS
Research and business-oriented development and operations professional with over 4 years of progressive experience across a
diverse set of research and operational segments. Proven ability to combine vision and creative expertise to execute organizational
goals through well-developed leadership and project management used to facilitate research goals, product development,
organizational development and support, and repositioning for rapid expansion and growth. Areas of expertise include:
▪ Project Management
▪ Budget Planning and Management
▪ Organizational Management
▪ Leadership, Team Building
▪ Strategic Research Planning
▪ Marketing and Branding Management
▪ Public and Stakeholder Relations
▪ Research and Development
▪ Business Development and Outreach
▪ User Experience
▪ Data Coding, Analysis, and Reports
▪ Technical Writing, Proposal Evaluations
▪ Psychology and Cognitive Sciences
▪ User / Behavioral Research
▪ Corporate Communications
▪ Mobile Game Design and Development
▪ Event Planning and Management
▪ Public Speaking and Presentations
▪ Design Testing and Analysis
▪ Logistical Support
▪ Team Management
Professional Experience
BRAIN GAME CENTER, UC RIVERSIDE | Riverside, CA September 2014 – April 2018
Research Development and Operations Officer
Website: http://braingamecenter.ucr.edu
Responsible for the development and operational control of research center activities, including, but not limited to: evaluating and
implementing research projects, ensuring quality assurance of all project and staff activities, overseeing communication between
research staff and dev teams, product design and development, monitoring a research budget over $9.5M, organization development
within the university and community, and organizational management of research center and a staff of more than 35 personnel.
Key Contributions:
▪ Increased Project Efficiency: Designed a universal recruitment database of past, present, and prospective participants. Increased
internal research productivity from 2 to 6 projects per quarterly review, as well as external research productivity to 3 projects per
quarterly review. Productivity increase led to the Office of Research and Economic Development relocating the research center
from a 1,000 sq. ft. on-campus unit into a 4,500 sq. ft. off-campus suite.
▪ Product Design and Development: Worked with a dev engineer to create and design scene development, story lines,
character biographies, and the implementation of cognitive gamification mechanics for Recollect the Game -
https://itunes.apple.com/us/app/recollect-the-game/id1028598975?mt=8.
▪ Organization Expansion and Growth: Spearheaded the creation and development of the research center’s first expansion site at
the university’s fitness and recreation center. Resultant availability of brain training games in a health and fitness environment
increased the research center’s visibility and produced a positive return in research participation interest.
Core Competencies:
▪ Research Methodology Evaluation
▪ In-game Testing
▪ 1:1 Interviews, Surveys, A/B Testing
▪ Quantitative / Qualitative Methods
▪ Questionnaire Design / Implementation
▪ Field Study/Off-Site Management
▪ Troubleshooting and Review
▪ API Interfacing
▪ Beta / Sandbox Review & Testing
▪ Database / Repository Management
▪ Design Review Sessions
▪ Participant Recruitment - Intake/Outtake
▪ Personnel Development and Training
▪ Data Coding, Analysis, and Reporting
▪ Exploratory Research
▪ Protocol Design and Evaluation
▪ Laboratory and Equipment Management
▪ Game Review
▪ Interface and Usability Testing
▪ Website Design and Management
▪ Heuristic Evaluations
▪ Debugging Protocols
▪ Clinical Assessment Testing & Training
▪ Focus Groups
▪ Task Analysis
▪ Equipment Review and Troubleshooting
▪ Data Management
▪ Ethical / Human Compliance Practices
▪ Technical Writing
▪ Scene Design
▪ Storyline and Character Development
▪ Prototype Testing
▪ Product Deployments and Tracking
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Lauren Michael Flores – Page 2
(xxx) xxx-xxxx email_address@emailclient.com www.linkedin.com/in/laurenmichaelflores
UNITED STATES SENATE | Washington, DC March 2014 - June 2014
Administrative and Legislative Intern for U.S. Senator Dianne Feinstein
Conducted research and submitted bill proposals for legislative assistants, wrote constituent letters, and guided constituents
through government entities such as the Department of Veteran Affairs. Worked closely with the Communications Director and
Press Secretary to address media inquiries regarding the Senator’s position on legislation, press releases, and current events.
Worked with administrative staff to orchestrate weekly constituent breakfasts with the Senator - managed scheduling conflicts,
corresponded with constituent requests, and directed setup and information sessions for the staff leading up to the event.
Key Contributions:
▪ Addressed issues such as the California drought crisis, sustainable energy practices, student-loan options, and quality control in
VA hospitals.
▪ Contributed writing efforts for speech remarks, resolutions, and proclamations presented on the Senate Floor and at special
events.
▪ Conducted background research on professional guests and dignitaries for the Senator’s speech remarks.
DEPARTMENT OF PSYCHOLOGY, UC RIVERSIDE | Riverside, CA April 2013 - March 2014
Lab Manager in Eyewitness Memory and Cognition Lab
Developed and monitored a research study; Maintained research budget; Tracked and submitted expenditures; Coded, analyzed, and
reported data results. Managed laboratory environment and a team of 5 undergraduate research assistants.
Key Contributions:
▪ Project Leader of a National Science Foundation study in eyewitness identification and memory.
Education And Technical Proficiencies
Bachelor of Arts, Psychology and Law & Society (June 2014)
Graduating Class Commencement Speaker
University of California-Riverside, Riverside, CA
Technical Skills
Microsoft Office (Office, Excel, PowerPoint, Access, etc.); Visual Studio; Adobe (Photoshop, Illustrator, etc.); Qualtrics; SQL; SPSS;
MATLAB; APIs (Unity, Xcode (iOS/macOS), Android); Git repositories; Google G Suite (Creation, Storage, & Developer Apps);
Intranet Quorum and CA State Databases.
Working Knowledge: HTML; JavaScript; C#; Python
Publications
1. Mohammed, S., Flores, L., Deveau, J., Hoffing, R. C., Phung, C., Parlett, C. M., . . . Seitz, A. R. (2017). The Benefits and
Challenges of Implementing Motivational Features to Boost Cognitive Training Outcome. Journal of Cognitive
Enhancement,1(4), 491-507. doi:10.1007/s41465-017-0047-y
Public Speaking and Talks
Games for Change Festival July 30, 2017
Parsons School of Design | New York, NY
Guest Presenter
▪ “How uncertainty can be used to influence learning” – We presented on the relationship of individualized learning paradigms and
the role of Bayesian estimators and machine learning within learning-based game mechanics.
Startups for Innovators May 2, 2017
University of California-Riverside | Riverside, CA
Guest Speaker
▪ I presented to a group of regional venture capitalists on the value and importance in assigning immediate and aggressive attention to
researchers and startup groups interested in attacking the market segment of brain-training games. VCs are essential key players for
establishing a more robust approach to this specific market segment than are current influencers such as Lumosity.
