1. Laura Shaw
24 Highfields Road, Sedgley, Dudley, DY3 1PZ
E-mail: laura.shaw1@outlook.com
Mobile Number: 07852505501
ACADEMIC
2005- 2009 DORMSTON SCHOOL
GCSE's Achieved:
Maths – C
English Language and Literature – A B
Science – B B
History – A
Health and Social Care – B C
Computing – A
2009-2011 HALESOWEN COLLEGE
A Levels Achieved:
English Literature - D
History – C
Philosophy – D
Extended Project Qualification – B
2014-2015 BUSINESS AND ADMINISTRATION APPRENTICESHIP
NVQ Level 2
CAREER HISTORY
Supervisor at Oasis, Debenhams May 2012- October 2012
-Maintaining and surpassing high store financial targets for one of the companies top 10 stores
-Training new and existing members of staff
-Back of house management- collating information from company reports to improve the store
commercially and visually to increase sales
Supervisor/acting manager at Warehouse, Debenhams October 2012- June 2014
-Whilst my manager moved to a new location I was acting manager for my store between July 2013-
January 2014
-Used experience gained to co-manage a poor performing sister store in my company
-Solely responsible for coordinating store events especially during the Christmas period

2. -Led the store to becoming a member of the “top 20” club- a club for the highest achieving stores in
the company
- Solely responsible for maintaining all paperwork and daily administrative duties for my store
Mortgage Administrator at Mortgage Bureau June 2014- present
-Maintain a high caseload within my team whilst managing the volumes of work and pressures that
come with this
-Upholding the excellent reputation for an award winning company by ensuring that communication
between the company and clients is constantly maintained
-Organizing and prioritizing work to ensure that I always meet the company promise of a mortgage
offer being issued within 12 working days at point of submission
-Analyzing company reports daily to ensure accuracy before being distributed to all clients
-Event organizer for the company having organized charity fundraisers as well as social events
-Nominated for “Person of the Year” for the administration department by the company directors
REFERENCES
Available on request