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SEAN COTTER RESUME JULY'16

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SEAN COTTER RESUME JULY'16

  1. 1. SEAN COTTER 61 Town Centre Court, Apt 304, Scarborough, Ontario, M1P 5C5 Cell: 647-839-5244 Email: seancotter24@gmail.com LinkedIn Profile PROFILE A young and hard-working individual with over four years of combined experience in customer service and hospitality. A recent Business graduate with a focus on Human Resources and Finance. Seeking a position at your company to enhance my professional skills in a dynamic and stable environment. SKILLS PROFILE - Innovative Problem-Solver with a common sense approach - Ability to multi-task and adapt in a fast paced, demanding environment - Versatile, intuitive and takes interest in developing personal character - Highly organised with strong Analytical skills - Proficient in Microsoft Word, PowerPoint, Excel and Outlook - Excellent communication and customer service skills - Resourceful team player, excels at building relationships with colleagues and customers - Strong interpersonal and leadership skills - Has obtained a Bachelor of Business degree in Management WORK EXPERIENCE The Bagg Group – The Bain Company Title: Data Entry Clerk Date: June 2016 – July 2016 (Temporary Contract) Employer: The Bagg Group – The Bain Company, Toronto, ON. - Prepare and sort the specific documents for data entry - Verify accuracy of information and rearranged data prior to keying - Transcribed all sensitive data into the databases and electronic files - Obtain further information for incomplete documents - Maintaining customer confidence and keeping sensitive company information confidential Noel C. Duggan Furniture and Hardware Store Title: Sales Assistant Date: October 2015 – May 2016 Employer: Noel C. Duggan Furniture and Hardware Store, Millstreet, Co. Cork, Ireland. - Developed excellent customer skills by building a rapport with customers - Contacted suppliers to order sufficient stock for the store - Delivered goods to customers outside of the vicinity when required
  2. 2. - Handled general enquiries in person and on the phone in a diligent manner - Utilized product knowledge to assist customers and promote sales - Ensured store appearance was excellent at all times - Entered data into the designated database - Maintained a professional, tactful and diplomatic manner at all times. The Oriel House Hotel Title: Senior Bartender Date: May 2014 – September 2015 Employer: The Oriel House Hotel, Ballincollig, Co. Cork, Ireland. - Welcomed guests at special functions such as Weddings and Christenings - Depended on by management to train new employees on the job - Developed ability to work in a fast-paced environment - Served and mixed beverages in a polite and professional manner - Developed an instant rapport with customers which led to customer retention - Responsible for inventory control of the bar - Handled large volumes of cash while using a POS system - Collaborated with other bar staff to ensure excellent service was provided to guests at all times Dunnes Stores Supermarket Title: Cashier Date: November 2012 - December 2012/ August – December 2013 Employer: Dunnes Stores, Macroom, Co. Cork, Ireland. - Provided personalized customer service at all times - Communicated in a clear manner with both management and fellow staff at all times - Operated cash registers and handled large volumes of cash Other Notable Employment - Worked at Intercall Outsourcing Ireland as a Customer Service Agent from October to November 2012 and again on a temporary basis in January 2013. EDUCATION AND QUALIFICATIONS • Cork Institute of Technology, Ireland. May 2015 – Bachelor of Business (Honours) • Final Year Modules: Strategic Management, Workforce Diversity, Business Ethics, Financial Management, Social Marketing, EU Law, International HRM, Entrepreneurship, The Business Environment. May 2014 – Bachelor of Business in Business and Management (Ordinary) • Third Year Modules: Management Information Systems, Supply Chain Management, Human Resources Management, Organisational Theory and Management, Management Accounting, International Business, Business Development and Innovation.
  3. 3. References Available Upon Request

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