Businesses need a plan to get focused to achieve success. This quick presentation helps business owners hone in on what they need to do to be seen and increase customer retention.

1. Chisa D. Pennix-Brown, MBA
NC’s #1 Small Business Facilitator
Facebook.com/LadyBiznessInc
LinkedIn.com/in/LadyBizness

2. WELCOME
• Please turn phones to silent or
vibrate
• Ask questions
• Facilitator & Introductions
• Follow the Facebook page
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3. GOLDEN CIRCLE
WHAT
HOW
WHY

4. PROBLEM SOLVER
WHAT VALUE DO YOU
PROVIDE FOR THE
CUSTOMER?

5. UNIQUE FACTOR
WHAT’S DIFFERENT
BETWEEN YOU AND
YOUR COMPETITION?
WHAT DO YOU TO
BETTER?

6. WHO ARE YOU?
YEARS IN BUSINESS
EXPERIENCE
BACKGROUND
AFFILIATIONS
COLLABORATIONS

7. INVESTMENT
TIME
PRICE
DURATION

8. DELIVERY
SET EXPECTATIONS
UNDER PROMISE
AND
OVER DELIVER

9. CONTACT
WEBSITE
PHONE
BUSINESS CARD
SOCIAL MEDIA

10. CALL TO ACTION
WHAT DO YOU WANT
PEOPLE TO DO NEXT?
EMAIL SIGNUP
RECOMMEND
ATTEND

11. Chisa D. Pennix-Brown, MBA
Follow me @LadyBizness
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