8. Twitter is a platform Supporting communication online.

9. Twitter is an archive A living, breathing, permanent, indexed & searchable digital database of conversations

10. The Profile

11. 101 Tips

12. To speak to someone use the @ symbol and then their name

14. To speak privately use D, space, and then the username This is what we call a Direct Message or DM

16. You can only DM a user who is following or subscribed to you.

17. The Power of RT

19. The HashTag (#hashtag)

21. TweetDeck HootSuite Twitter Search

22. TweetDeck www.tweetdeck.com Desktop Application for Twitter Management

24. HootSuite www.hootsuite.com Online Application for Twitter Productivity

26. TwitterSearch search.twitter.com Search for relevant terms and respond!

28. The Strategy

31. Quality or Quantity?