1. SANGIKRISHNA krishnasangi27@gmail.com
PROCESS DEVELOPER Ph# 9866835793
GENPACT:-
Genpact (NYSE: G) stands for “generating business impact.” Architect the Lean DigitalSM
enterprise through a unique approach that
reimagines of clients’ middle and backoffices to generate growth, cost efficiency, and business agility. The result is an advanced
operating foundation across a range of functions such as finance and procurement, financialservicesaccount servicing, claims
management, regulatory affairs, and industrialasset optimization.
Process Developer
6 + years Accomplished business analyst possessing well-developed skills and experience in evaluating and improving business
systems & processes Outstanding and through application of problem -solving techniques w ith exceptionalenthusiasmtow ards
continuous quality improvements. Strengths lie in identifying methods of improving resource allocation, then leading teams to design
and implement systems and procedures whichmaximize effiencies and optimize profitable grow th.
Work Experience
GrowthPath : Genpact 6 +years experience
Process Developer fromMarch 2011 to till date
Process Associate fromAugust 2009 to March 2011
Client’s:USA - GE Penske & JLR
Education
B.B.E Bachelor of Businesses Economics fromMadurai Kamaraj University Degree College 2009
Certifications
 IFRS PIRON in General Accounting Certified 2013
 GL Reconciliation
 Customer relationship management
 Six Sigma w hite Belt
 Six sigma Yellow Belt
 Six Sigma Green Belt
Software skills
 Oracle Apps R12 GL, AP Oracle SQL
 Oracle DBA MS Office ,MS Excel ,HTML, Pow er Point
 AS 400, Micro Excel , Data Loader , SQL Loader, Toad oracle
 Google cloud , Google Doc
Areas of Expertise
 Operations Improvement Results -Oriented
 Self -Motivated High Performance Project Coordination & management
 Solution Development & Implementation

2. Accomplishments
 Aims to improve business process fromthe customer perspective. & Use data statisticalanalysis to measure & improve a
company operational performance.
 Identify and then analyze the possible solution to the processes improvement problem.
 Conduct simple process experimentation also w ith pilots.
 A value w hich performance of product or processis acceptable by the customer
 Upper specification limits USL & LSL low er specification limits Process capability in various sigma levels.
 Create standard operating procedure (SOP’S) ensure that the process is follow ed everytime.
 Maintains Production Schedule w hile implementing Process improvements through the use of DMAIC
Six Sigma tools
 Creating standard Sop’s & a standardized training for new hires, alw ayswith sharing of the best practices in each region.
 Develop a solution selection statement ensure that the solution added the root cause.
 Use tools such as brain storming, brain – w riting and out –of-box thinking to develop processes.
 Developed in the formof adapted process maps, blueprint used to clarify and provides increased understanding.
Work History
 Handling daily tickets related to various user problems in SCM, I-procurement, Billing.
 Drive Projects for Standardization of process steps acrossvariousterritories with the objective of “standard work
 Lead as a mentor a team of Quality Analyst who are in charge of driving quality initiatives w ithin their respective accounts
 Review ing process efficiencyand effectivenessalong w ith senior leadership identify and scope out processgaps to
achieve Standard and Stable processes
 Establishing and managing Business Process management systemto focus on effective businessmetrics and formulate
controlplans
 Undertaking responsibilities of removing Non value added activities in a process by deploying Value Stream Mapping
 Support the operations team w ith reference to analysis and aid business decision based on data using Statistical tools like
Oracle apps R12, AS 400, Google cloud.& Savvion Application
 Value added activities in a process by deploying Value Stream Mapping Client Servicing Communication and formulating
action plans revolving around errors.
 Do the Root cause analysis (RCA) is a problem solving used for identifying the root causes of faults or problems.
 Fully involved in Month & Quarter closing process of Billing, P2P & R2R.AP,GL
 Complete the project on Oracle Apps ERP 12c implementations & supportprojects
 closelywork with Oracle Functional & DBA team
 Address the clients’issues in a timely manner by proper information sharing and communication at all time w ith Manager.
Received the following Awards
 Promoted as Process Developer w ithin a span of 18 months w ithin the process.
 Individual Excellence Award - Outstanding contribution to the process @ Penske in Nov, 2010
 Aw ard - For contributions in stabilizing Billing process by AVPin Dec 2013Spot
Personal Dossier
Father Name: - SangiMuniappa Gender: - Male Langue’s know:- English, Hindi, Telegu
Adders:- House # Plot # 64 Sai baba colony, Kismath puer, RR Dist, Hyderabad Telangana.
DOB: - 01-01-1983 Nationality: - Indian Marital status: Married
Certifiedthat the Informationfurnishedabove are true to the best of my knowledge & belief.
Name : Sangi Krishna Date :
Place : Hyderabad