1. Permanent Address: A 404, Chembur Heights, Sindhi Society, Chembur Mumbai-400071
Komal Mahendru
Date of Birth: 14th
October, 1988 (26 Years)
Email id: mahendrukomal14@gmail.com
Mobile No.: 9619982502
Present Address:
A-404, Chembur Heights, Sindhi Society, Chembur, Mumbai-400071
To excel in the field assigned to me by taking up new challenges, being open to new opportunities and therefore
leaving a mark positively in whatever I do
Company Name: DHL GLOBAL FORWARDING INDIAPVT.LTD Jun 2013-Present
Department: Program Management
Designation: Program Manager
 To initiate the development (and drive the implementation) of service improvement and/or cost
reduction initiatives to meet or exceed the performance targets as agreed with the customer
 To act as the regional escalation point-of-contact for operational issues for the MNC customer while
working in cooperation with the country team
 To participate in the monthly, quarterly & annual customer site visits and review meetings
 In conjunction with the RKAM manage and coordinate multiple customers at a regional and/or global
level
 Regular follow up with customers to keep a check on the AR status. Resolve invoice discrepancy if
any
 Work closely with Finance team to ensure the AR in under control
 Serve as regional escalation point for all process and support issues
 Support the team and provide necessary guidance to meet the assigned KPI’s
 Initiate and manage the development and implementation of MNC customer specific enhancements
that improve the overall service performance and profitability of the solution for DHL
Achievements in DHL
 Awarded the “Achiever of the Quarter Award for the Year 2014-QII”
Degree Institute Board/University %/CGPA Year
MBA(International
Business)
Institute for Technology and Management Mumbai 3.25/4 2012
B.Com.
R.A. Podar College of Commerce and
Economics
Mumbai 66.67% 2009
H.S.C.
R.A. Podar College of Commerce and
Economics
Maharashtra 72.33% 2006
S.S.C. Swami Vivekanand High School Maharashtra 76.26% 2004
Objective:
Academics:
Professional Experience: (~4.5 Years)

2. Permanent Address: A 404, Chembur Heights, Sindhi Society, Chembur Mumbai-400071
Company Name: NYK LINE INDIA LTD Jan 2012-June 2013
Department: Marketing
Designation: Executive
 Responsible for space allocation on vessel for US- East Coast, West Coast & Latin America Trade,
Far-East Trade
 All India Reefer in charge for allocation and distribution of reefers across locations of India
 Responsible for renewal of US & Europe contracts with customers
 Involved into Key Account Management of NYK Line
 Involved into pricing across trades for exports and imports with the Regional head office
Department: Operations – Equipment control
Designation: Management Trainee
 All India In charge KPI’s of NYK Line India
 Responsible for Inventory Planning for All India Locations
 Executing responsibility of an Analyst for Inventory Imbalance at All India Locations
 Responsible for Container moves updation on a daily basis in OSCAR(Internal System)
 Responsible for Inventory forecasting for Mumbai and ICD’s under Mumbai
 Responsible for Empty Positioning planning of containers to deficit locations
 Monitoring of Average Stay days of Containers at CFS and taking action plans for the reduction of the
same
 Key person responsible for analysing Transportation and Steve dorage costs for all India locations
on a monthly basis and taking necessary corrective actions for cost reductions
 Executing responsibility of Inventory Planning for GOH (Garment on Hanger) Containers on a
weekly basis.
 Monitoring the cost savings by usage of Recycled GOH Containers and minimising the use of Fresh
GOH containers.
Company Name: DELOITTE TOUCHE TOHMATSU INDIA PVT. LTD May2009 - July 2010
Department: Enterprise Risk Service (ERS)
Designation: Management Trainee
 Executed responsibilities of a Process Validator for an IT Firm
 Key person involved in the Organisation of the Business Continuity and Risk Awards
 Meeting the client while being a part of the Software Asset Management Team
 Auditing the client location for usage of any software-vendor specific proprietary software
 Interacting with the upper management individuals for planning, execution and results of the audit
 Providing feedback to the client
 Reviewing the current setup of the client with regards to the licenses
 Understanding Software Asset Management(SAM) maturity in client
 Verifying compliance with the Terms and Conditions of the Software Licensing Agreement
 Sharing the best practices of SAM with the client
 Assisting the client in complying with best practices
 Trained on Dangerous/ Hazardous goods shipment handling
 Have successfully completed 2 levels of French from Alliance Francaise de Bombay
 A Six Sigma Green Belt Holder
Additional Qualification:

3. Permanent Address: A 404, Chembur Heights, Sindhi Society, Chembur Mumbai-400071
 Won the Best Dancer’s Award In “Malhar”- Fest by St. Xavier’s College, Mumbai
 Won Pt. Paluskar Award for Bharat Natyam in 1997
 Won 2nd Prize at National Level for Bharat Natyam in 1998
 Was the Head Girl in School for the Year 2003-2004
 Won the Best Speaker’s Award at M- Ward Level, awarded by Mr. Narayan Rane
 Won 1st Prize in Mono Acting all over Mumbai
 Won 2nd Prize in Elocution organized by Ram Krishna Mission Trust
 Team Leader - Career Guidance and Placements Team
 Was a part of the Core Committee of International Business Fest- IB Jaagran
 A member of the Entrepreneurship cell of ITM
 Was the President of the Women’s Development Cell for the Year 2007
 Teaching French to students of 8th
, 9th
& 10th
for since 8 years

 Listening to music
 Dancing
 Painting
I confirm that, the above information is true and correct to the best of my knowledge.
Komal Mahendru
Positionof Responsibilities:
Hobbies & Interest:
Achievements: