Closomat, a Commercial Partner and Main Sponsor for the 2020 DFG Champions Roadshows took part in presenting this Spring. To find out more about their presentation, please contact Closomat directly at https://www.closomat.co.uk/

1. D E S I G N E D A N D B U I L T I N B R I T A I N

2. Video

3. ABOUT US…
CLOSOMAT LTD, SALE CLOSOMAT GB, STRETFORD CERAMIC PRODUCT DESIGN,
FENTON, STAFFS
L I V E B E T T E RD E S I G N E D A N D B U I L T I N B R I T A I N

4. Working with us
• A total team head-count over 80 dedicated staff
• A team of 9 employed Product Specialists
• A team of 20 employed Service Engineers
• After Sales Service/Maintenance and Repairs
• Nearly 60 years experience in the UK
• Over 57,000 Closomat’s have been installed
• UK Manufacture
• UK products and services designed via UK feedback
L I V E B E T T E RD E S I G N E D A N D B U I L T I N B R I T A I N

5. INSTALLATIONS
SERVICE & MAINTENANCE
AEROLETS
PAEDIATRICS
BARIATRICS
SHOWER CHAIRS
APRES BODY DRYER
DOUCHING
COMPLIANCE
What do we do?
L I V E B E T T E RD E S I G N E D A N D B U I L T I N B R I T A I N

6. COMPLIANCE
L I V E B E T T E RD E S I G N E D A N D B U I L T I N B R I T A I N

7. PALMA VITA FEATURES & BENEFITS
• Most effective wash/dry performance
• Versatile
• Adaptable
• Easy to use (hands free)
• Safe working load: 30st (standard)
L I V E B E T T E RD E S I G N E D A N D B U I L T I N B R I T A I N

8. PALMA VITA CONSIDERATIONS
• Transfers, mobility aids and dexterity
• Balance
• Size/weight
• Gender
• Continence issues
• Posture
• Mental aptitude
• Size of their existing bathroom
L I V E B E T T E RD E S I G N E D A N D B U I L T I N B R I T A I N

9. • FLUSH CONTROLS
• SIMULTANIOUS FLUSH
• 8 LITRES PER MINUTE
• DOUCHE POSITION
• SELF-CLEANSING DOUCHE
• SEATS & SUPPORTS
• WEIGHT LIMITS
• QUALITY MATERIALS
Our Key Palma Vita Specifications
L I V E B E T T E RD E S I G N E D A N D B U I L T I N B R I T A I N

10. What else do we do?
• We can provide a full serviced
bathroom
• Apres Body Dryer
• Changing Benches
• Hoist
• Shower seats
• Wash Hand Basins
• Drop down rails
We are much more than just a
toilet
L I V E B E T T E RD E S I G N E D A N D B U I L T I N B R I T A I N

11. Construction, design, maintenance
& compliance Survey
We take responsibility for the whole
process
• Client Assessment, needs & matching to
product needs
• With over 150,000 different combinations
of core product (design to meet demands
of all disabilities) someone between the
OT, Tech Officer and ourselves is
sometimes going to get an element wrong
Introducing the Closomat ‘No Quibble’
Guarantee
• Providing that our Product Specialist as
done the survey AND that
this specification is followed – we
will replace or change any part of
the specification that was not right for
your client – free of charge.
Different height required – we will come
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12. We take responsibility
for….Installation
• We have rolled out our new online training installer
programme designed to ensure that EVERY installation of a
Closomat is right first time.
• We want every installer to go through this programme, it
saves their time but ultimately means less call outs from
your residents who is unhappy with their installation
L I V E B E T T E RD E S I G N E D A N D B U I L T I N B R I T A I N

13. 10 Day Commission
Guarantee
• What is our commissioning?
• Let’s start with some myth busting..
• Your resident can use our toilet as soon as it is
installed
• Our average days for commissioning from installation
is under 8 days
• What are our reasons for doing this?
• Level of support
• Level of investment from yourselves deserves this
• Protects your DFG funding but also the Client
• WE DO THIS ON EVERY INSTALLATION – EVERY
TIME
• 10 Day Commission Guarantee
• Get your installers to follow the E-Warranty​ process
• Commitment to deliver commission in 10 working
days
L I V E B E T T E RD E S I G N E D A N D B U I L T I N B R I T A I N

14. We take responsibility for….the
welfare for you and your
clientsWarranty vs Service
• Think of the decision you make when
servicing your car.
• You often already have a Warranty,
but you still pay for the annual
service
• They provide very different benefits
• Our Service contract is the Extended
Warranty and Service (maintenance)
rolled into one
1. Protects yours and
your clients investment
2. Protects the grant funding
3. Protects the end user
4. Takes any responsibility away
from you and your contractors
for repairs - leave everything
to us L I V E B E T T E RD E S I G N E D A N D B U I L T I N B R I T A I N

15. SERVICE & MAINTENANCE
• A team of 20 employed Service Engineers
• After Sales Service/Maintenance and Repairs
• Annual servicing
• Unlimited call-outs
• Contracts available 1+ years
• Management information
L I V E B E T T E RD E S I G N E D A N D B U I L T I N B R I T A I N

16. Once you buy from
Closomat we’ve got
everything covered
L I V E B E T T E R