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Clovertec Presentation


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Clovertec Presentation

  1. 1. About Clovertec• We have an experienced team of sales consultants and committed IT professionals dedicated to provided the best advice and solutions• Located in Allerton Bywater we have easy access to the M62, M1, A1 and M18 motorways putting us in a perfect location for access to the whole of Yorkshire• We are a Microsoft Certified Partner and have fully qualified engineers
  2. 2. Internal IT• Think of Clovertec, not as an outsourcing company but rather your internal IT managers• We provide a range of services within the contract from network support both on-site and remotely to remote backup and Disaster Recovery• Our service has evolved into a proactive support supply rather than reactive
  3. 3. Engineers• Our engineers are qualified to the highest Microsoft Server standards and are regularly trained and updated on new releases• We have an excellent client to engineer ratio enabling us to respond quickly and efficiently to any client issue
  4. 4. Clients• Our clients range from small professional companies to multinational companies with offices located as far as Cornwall• We have numerous client testimonials available on request
  5. 5. Setup and Correction• We will, as a one off service, setup your network correctly• We will also correct any other problems we find and look for ways to streamline and make your jobs easier• This service will be F.O.C, we offer this to clients upon inception of your contract
  6. 6. AuditHave a free audit done by ourprofessionals for an unbiased view ofyour infrastructure, this is totally noneintrusive and no data is changed orremoved. This will locate networkproblems and weaknesses you mayhave been unaware of
  7. 7. Once a Client• We offer a wide variety of company benefits once you are a client of Clovertec Ltd• We provide many things such as managed ADSL lines and Domain Hosting and Registration• We also offer services such as Back Office Solutions, Server Replication and Disaster Recovery Solutions. These are only available to clients on contract however as there is no profit for Clovertec, they are merely services we provide within your contract at cost to us
  8. 8. Response Times• We offer a guaranteed response time of 2 hours for major server and network problems but our average response time is less than 1 hour• We use a efficient Help Desk software allowing you to follow the progress of your logged calls giving you a one to one service with our IT professionals
  9. 9. Summary• Clovertec will provide you with the best possible level of service; our professional team will make sure you are always confident of your systems’ security and stability.• We will do our utmost to make you a repeat subscriber to our service for years to come, pushing ourselves to the limit to exceed your expectations thus developing with you• We are firm believers that every client is dealt with the same level of service and respect, customising our service around you and your company’s needs and expanding with you• We aim to provide a professional yet personal service to all our clients, establishing high communicative levels and proactively monitoring your infrastructure
  10. 10. Let problems andfrustrations with I.T become a thing of the past!